Job responsibilities
Support practice clinical
pharmacists and practice clinical teams to provide a safe and effective repeat
prescribing service.
Comply
with legal and professional requirements and with safe systems of work for
re-authorising repeat prescriptions.
Co-ordinate
medication review appointments and any changes of medication as advised by the
clinical team.
Liaise
with pharmacies on the supply of prescribed drugs, alert clinicians of any
supply issues and forward recommendations of alternatives.
Medicines
reconciliation post discharge and on other transfers of care.
Bring
queries to clinical team to include under or over usage.
Day
to day handling of prescription queries within area of own competence.
Delivery
of training and development to practice administrative staff who process repeat
prescription requests to support improved co-ordination and effective pharmacy
administration.
Use
and maintain information reporting systems and databases relevant to the
position including incident reporting, prescribing data and patient outcomes.
Participate
in practice meetings, and other meetings to improve engagement of the role and
to promote issues relevant to prescribing.
Liaise
with multidisciplinary team, prescribing support team, community pharmacy and
hospital pharmacy teams.
Handle
function specific information, which may be sensitive, complex or confidential
and appropriately recording, transferring and/or coordinating such information
in accordance with the GDPR; Caldecott Guidelines and the Confidentiality Code
of Conduct.
Be
responsible for the organisation and planning of own workload to meet set
deadlines.
Utilise
GP practice clinical systems to conduct prescribing audits.
Support
the clinical pharmacists and practices with the work required under County
Durham ICBs Medicines Management Local Incentive Scheme.
support
the clinical pharmacists in shared care monitoring and processes.
In
collaboration with practice Clinical Pharmacists and GP Prescribing Leads
ensure that all major MHRA drug alerts, where appropriate and within levels of
competence, are acted upon within practices over an appropriate time frame and
to advise on any medication changes that occur as a result.
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Undertake training and development, to ensure the required knowledge and skills
for practice-based work.
Escalate
problems or issues to line manager that requires additional support or input.
Carry
out other duties which are appropriate to the skills and competencies of the
post holder and grade of the post as the priorities of the service change.
Establish
and maintain effective working relationships with GP practices, staff and other
healthcare professionals.
The
post holder will develop a culture that promotes equality and values diversity.
The post holder must be aware of and committed to the Equality and Diversity
policies of the practice and comply with all the requirements of these policies
and actively promote Equality and Diversity issues relevant to the post.
Ensure
the principles of openness, transparency and candour are observed and upheld.
The
post holder will have, or acquire through training provided by the
organisation, the appropriate level of safeguarding and knowledge, skills and
practice required for the post and be aware of and comply with the
organisations safeguarding protection policies and procedures.
Collaborative Working
Relationships
The
post holder will be registered with the General Pharmaceutical Society and have
a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
Recognises
the roles of other colleagues within the organisation and their role in patient
care.
Demonstrate
use of appropriate communication to gain the co-operation of relevant
stakeholders (including patients, senior and peer colleagues and other
professionals, other NHS/Private organisations, e.g. ICB).
Demonstrates
ability to work as a member of a team.
Is
able to recognise personal limitations and refer to more appropriate colleagues
when necessary.
Actively
works towards developing and maintaining effecting working relationships across
the PCN.
Foster
and maintain strong links with all services across locality.
Explores
the potential for collaborative working and takes opportunities to initiate and
sustain such relationships.
Demonstrates
ability to integrate general practice with community and hospital pharmacy
teams.
Liaises
with ICB colleagues including ICB Pharmacists on prescribing related matters to
ensure consistency of patient care and benefit.
Liaises
with ICB pharmacists and Heads of Medicines Management/Optimisation to benefit
from peer support.
Liaises
with other stakeholders as needed for the collective benefit of patients.
Knowledge, Skills and Experience
Required
Have
experience and an awareness of common acute and long-term conditions that are
likely to be seen in General Practice.
Recognises
priorities when problem-solving and identifies deviations from normal pattern
and is able to refer to seniors or GPs when appropriate.
Able
to follow legal, ethical, professional and organisational policies/procedures
and codes of conduct.
Involves
patients in decisions about prescribed medicines and supporting adherence as
per NICE guidelines.
Leadership
Demonstrate
understanding of the pharmacy technician role in governance and is able to
implement this appropriately within the workplace.
Demonstrate
understanding of, and contributes to, the workplace vision.
Demonstrates
ability to improve quality within limitations of service.
Reviews
yearly progress and develops clear plans to achieve results within priorities
set by others.
Demonstrate
ability to motivate self to achieve goals.
Promotes
diversity and equality in people management techniques and leads by example.
Management
Demonstrate
understanding of the implications of national priorities for the team and/or
the service.
Demonstrate
understanding of the process for effective resource utilisation.
Demonstrate
understanding of, and conforms to, relevant standards of practice.
Demonstrates
ability to identify and resolve risk management issues according to
policy/protocol.
Follows
professional and organisational policies/procedures relating to performance
management.
Demonstrate
ability to extend boundaries of service delivery within the team.
Education, Training and
Development
Understands
and demonstrates the characteristics of a role model to members in the team
and/or service.
Demonstrates
understanding of the mentorship process.
Demonstrates
ability to conduct teaching and assessment effectively according to a learning
plan with supervision from experienced colleagues.
Demonstrates
self-development through continuous professional development activity; working
alongside colleagues to identify areas to develop.
Participates
in the delivery of formal education programmes.
Demonstrates
an understanding of current educational policies relevant to working areas of
practice and keeps up to date with relevant clinical practice.
Ensures
appropriate clinical supervision is in place to support development.
Enrolled
into review and appraisal systems within the network.
Research and Evaluation
Demonstrates
ability to critically evaluate and review literature.
Demonstrates
ability to identify where there is a gap in the evidence base to support the
practice.
Demonstrates
ability to generate evidence suitable for presentations at practice and local
level.
Demonstrates
ability to apply research evidence base into working place.
Demonstrates
understanding of principles of research governance.
Health and Safety/Risk Management
The
post-holder must comply at all times with the Practices Health and Safety
policies, in particular by following agreed safe working procedures and
reporting incidents using the organisations Incident Reporting System.
The
post holder will comply with GDPR, The Data Protection Act (2018) and the
Access to Health Records Act (1990).
Equality and Diversity
The
post-holder must co-operate with all policies and procedures designed to ensure
equality of employment. Co-workers, patients and visitors must be treated
equally irrespective of gender, ethnic origin, age, disability, sexual
orientation, religion etc.
Respect
for Patient Confidentiality
The
post-holder should respect patient confidentiality at all times and not divulge
patient information unless sanctioned by the requirements of the role.
Special Working Conditions
The
post-holder is required to travel independently between practice sites, and to
attend meetings.
The
post-holder may have contact with body fluids i.e. wound exudate urine etc.
while in clinical practice.
Job Description Agreement
This
job description is intended to provide an outline of the key tasks and
responsibilities only. There may be other duties required of the post-holder
commensurate with the position. This description will be open to regular review
and may be amended to take into account development within the network. All
members of staff should be prepared to take on additional duties or relinquish
existing duties in order to maintain the efficient running of the network.
This
job description is intended as a basic guide to the scope and responsibilities
of the post and is not exhaustive. It will be subject to regular review and
amendment as necessary in consultation with the post-holder.
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