Head of CEO Office

Job description

Job responsibilities

1. Ensure efficient operation of the CEO Office:

- Responsible for the smooth running of the office of the CEO, ensuring coordination across the organisation and supporting the Executive Assistant to optimise the CEOs schedule and preparations for and follow up to key meetings.

- Helping to manage the business of the Senior Management Team including via forward planning.

- Manage CEO Office Team budget and expenses.

- Management of the Executive Assistant

2. Support the CEO in their leadership and management responsibilities:

- Maintain helicopter view to ensure that everything from governance/Senior Management meeting agendas to internal leadership communications and CEO external engagements is driving forward the organisations strategy and the CEOs goals.

- Support the CEO in strategic planning and futures thinking, production of the annual operational plan, Key Performance Indicator setting and reporting.

- Oversee coordination of performance dashboards and other reports to the Senior Management Team.

- Maintain the corporate risk register and ensure completion of agreed risk mitigations, working with Senior Managers.

- Oversee the register of internal policies, ensuring that these policies comply with regulatory and good practice requirements and are reviewed regularly, working with Senior Managers.

- Oversee delivery of action plans linked to staff satisfaction surveys and people-related strategies, working with the Head of Human Resources.

- Act as a focal point for Human Resources on the recruitment and onboarding of new Senior Management Team members and other CEO direct reports; develop job descriptions, propose interview questions and panels, working with the Executive Assistant.

- Support the CEO in resolving issues or challenges as they arise, working with the Senior Management Team.

- Ensure that there is adequate holiday/absence cover across the Senior Management Team and for each of the roles in the CEO office.

3. Governance support

- Support the Chair and CEO to ensure compliance by our Board of trustees with our Articles of Association, scheme of delegation and charity governance good practice.

- Maintain an overview of trustee skills and experience, identify gaps and manage the recruitment and induction of new Trustees, working with the Chair, CEO and Executive Assistant.

- Maintain helicopter view to ensure smooth preparation for and follow up to meetings, away days and training sessions for the Board of trustees, working with the CEO and Executive Assistant.

- Support data collection, reporting and management of whistleblowing complaints.

4. Information Governance lead

- Act as overall lead on all Information Governance (IG) issues across the organisation and chair the cross-organisational IG working group.

- Ensure robust systems in place for compliance and monitoring regarding any Subject Access Requests.

- Raise staff awareness of Data Protection and Information Governance issues, and develop and deliver training on Data Protection/IG to staff at all levels, including trustees.

- Lead on any information governance-related projects.

5. Oversight of regulatory responsibilities

- Timely reporting & ongoing monitoring of any external reporting to the Charity Commission, Office of the Scottish Charity Regulator and Information Commissioners Office.

- Advise senior managers on compliance elements of risk management.

Person Specification

Qualifications

Essential

• Knowledge of Data Protection legislation and information governance best practice

Desirable

• Qualification in management
• Knowledge of charity governance
• Qualification in Data Protection

Experience

Essential

• Significant experience providing strategic support to senior level management
• Experience of running internal management processes including strategy setting, planning and budgeting and organisational performance management
• Exceptional organisational and management skills including the ability to prioritise effectively on behalf of others and deliver in a fast-paced environment

Desirable

• Experience of supporting governance structures (e.g. Board of trustees)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Freedom From Torture

Address

111 Isledon Rd

London

N7 7JW

Employer's website

https://www.freedomfromtorture.org/ (Opens in a new tab)