Job responsibilities
Main Duties and
Responsibilities
Clinical Assurance and Service Support (1 sessions/week)
The CMO will oversee the lead
nurse and the lead pharmacist. Any clinical query will be filtered through the
lead nurse and lead pharmacist and if it cannot be solved at that level it will
be escalated up to the CMO, or if the CMO is on leave the chair.
Hold
responsibility for clinical assurance across all Federation services, working
closely with the Lead Pharmacist and Lead Nurse.
Respond to
clinical queries from current services, providing timely, expert advice.
Support safe and
effective service delivery through clinical risk oversight, safeguarding input,
and governance leadership.
Drive innovation
within existing services, identifying opportunities for quality improvement,
efficiency, and better patient outcomes.
Lead or advise on
incident investigations, complaints, and clinical audits involving medical
decision-making.
Provide peer
support and mentorship for clinicians where performance concerns arise.
Provide
safeguarding support to the safeguarding lead.
Lead on training
and development
Peer support/
mentorship via 121s with clinicians if there are concerns about medical
performance (including outcomes from clinical audit reviews)
Incident/
complaint investigation where medical/ therapeutic decision making is called
into question and GP input required
Monitor quality
and appropriateness of clinical care
Clinical protocol
development
Correct clinical
policies and procedures are in place
Support the
clinician recruitment to recruit competent and skilled staff to all
vacancies
Participate in
clinical and quality meetings
Recruitment,
induction & appraisal of suitably qualified and experienced
staff
Ensure compliance with relevant regulations and legal
requirements set by regulatory bodies such as the Care Quality Commission (CQC)
and the NHS.
Chair and lead the
weekly leaders meetings.
Develop operational strategies for Board approval.
Be a key partner in developing Clinical Services
strategies for Board approval and ensuring objectives are achieved
Chair the Clinical Governance Committee ensuring
effective governance and continuous improvement in clinical service delivery
Foster a culture of teamwork and act as a role model.
Strategic Leadership and Citywide Innovation (1 session/week)
Lead on strategic
engagement with practices, PCPC, the ICB, and other local providers to improve
clinical care across Brighton & Hove.
Identify and
implement ways to save money, time, and energy while improving patient care and
experience. Utilising our position as the primary care provider at
scale.
Support and
enable neighbourhood working, building stronger connections between practices,
communities, and system partners.
Lead citywide
clinical improvement programmes aligned with ICS priorities, Core20PLUS5, and
prevention-focused care.
Champion
sustainability in healthcare, embedding environmental considerations into
clinical and operational decisions.
Understand the
financial situation and context of the federation within the current system
Cover for the
chair when the chair is away on leave
Safeguarding Lead
To oversee the safeguarding lead
Supporting and advising team/service area colleagues on
safeguarding matters.
To maintain up to date knowledge of safeguarding
issues including the referral processes to be followed internally within the
organisation and when raising safeguarding concerns.
To act as a resource and a point of contact for
colleagues who require support and guidance with safeguarding issues.
To cascade/disseminate safeguarding information
received to colleagues within their teams.
To support staff in identifying those in need of
protection and assist in their understanding of the action they need to take.
To be aware of own limitations and seek further
clarification/support from the organisations designated Safeguarding Lead.
To encourage colleagues to recognise and be
aware of trends and themes within their area and communicate these as
appropriate to Service Leads and safeguarding leads.
To maintain an awareness of the organisations
policy and procedures in relation to Safeguarding.
Represent the Federation in local safeguarding
meetings as required.
Personal Performance Management
Adheres to
Professional Code of Conduct, and maintains own professional development
ensuring fit for practice
Effectively manage own time, workload and
resources
Undertake any other duties required, as
appropriate to the role
Responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work
Ensures compliance with own mandatory and
statutory training, and willing to attend any additional training identified as
being relevant to the role
Follow BHF and national policies including
national protocols, standard operating procedures, patient group directives
relating to, but not limited to, the safe storage, administration and disposal
of medication.
Participation in
annual appraisal/ performance review
Onsite Working
You are required to be onsite for 50% of your contracted hours to
ensure strong leadership visibility, effective team collaboration, and hands-on
operational oversight. As a senior leader in a clinical delivery organisation,
your presence will be essential for building relationships with key
stakeholders, supporting staff, and responding in real-time to operational
challenges.
Communication
Demonstrate excellent interpersonal skills in all internal and
external communications.
Ensure barriers to patient communication are addressed
appropriately
Adhere to protocols and personal and professional boundaries.
Provide professional telephone and written advice and support to
patients and their carers.
To respond to queries from patients and staff in a professional
manner referring to the appropriate colleagues in accordance with protocols and
personal and professional boundaries.
Leadership
Accountable and responsible for own actions, working within
professional and personal boundaries and competencies.
Contributes to the continual improvement of patient services,
sharing best practice and speaking up when things go wrong.
Provide leadership within your team (including but not limited to
participation in buddying mentoring of new colleagues, raising tensions in
respectful and courteous manners, attendance and contribution to team meetings
and discussions).
Support team members to deliver excellent service through a
program of peer review and direct observation of practice
Working Relationships
Work collaboratively with colleagues, PCNs and practices (members
and non-members), commissioners, SCFT, SPFT and attending meetings as required
Patient & Public Involvement
Optimise patient well-being to enable them to do the things that
matter to them.
Engage with patients, internal and external stakeholders as
required in line with the companys strategy from time to time
Engage with users of the service to understand peoples
experience of the service and to measure levels of satisfaction
Ensure the patient voice is heard and acted on appropriately.
Particular attention will be paid to how we ensure the care we provide is safe,
effective, caring, and responsive
Contribute to responding to complaints as appropriate, according
to the Brighton and Hove federation complaints policy
Participate in patient engagement activities relating to service
developments/feedback as required
Risk Management
Promote a culture where the sharing of learning events and deep
learning that comes from them is positive and the norm.
Ensure learning event and risk registers are maintained and
required actions are completed within agreed timescales.
Highlight issues and risks within services and address
appropriately
Audit
Ensure appropriate audit plans and activities exist to optimise
patient safety and the use of resources.
Make recommendations based on the outcomes of audit and shared
learning activities.
Collaborative Support
When required and requested you will be expected to support
colleagues across the areas of Operations, Finance, Human Resources and
Corporate Service by working collaboratively to ensure critical functions are
met in the wider interests of the company. This may include being a temporary
point of contact andor providing support for critical tasks within those areas
during any absences. You will be supported during any such periods to ensure
your workload is appropriately adjusted and/or additional support provided in
the short term.
Work within a team who provide peer support to each other,
accessing support via local interprofessional training and supervision
arrangements as required
Provide training, supervision and peer support for Senior
Leadership Team members as required.
Travel between named practices and our offices.
Work with internal and external stakeholders to help PCN and
practices achieve local and national targets
