Job summary
The key aspects
of the role will be to support the Rota Team Manager and the Badger clinical
and non-clinical workforce. The key
element of the role will be the co-ordination of the medical and support
services rota on Rota Master (rota system) to ensure an effective rota is
delivered.
The post holder
will work closely with clinicians and support staff to ensure adequate staffing
levels are maintained and the services are not adversely impacted.
Additionally,
the post holder will be involved in forward planning of services, and the aim
of the role is to implement, embed and maintain processes and control
procedures to ensure that leave arrangements, rotas and staffing are
effectively managed.
Main duties of the job
Work with the rota system to ensure that rotas reflect the needs of the
service.
Work across the week, including some weekend working.
Develop close working relationships with clinical and other staff groups
to support service delivery.
Develop and establish the rota rules and requirements.
Proactively ensure that rotas are filled with appropriate staff cover,
identifying and mitigating risks, including escalation.
Manage processes for capturing and recording annual, sick, study and
professional leave.
Ensure rotas are updated daily and published and produced, a minimum of
8 weeks in advance.
Attend weekly meetings with management team to ensure effective staff
cover for shifts
Be the main point of feedback regarding the rotas.
Link with the training placements colleagues and be alert to any changes
with training requirements on the rotas.
Set up and liaise with new joiners to support and embed induction
processes.
Be the point of contact for colleagues when requesting leave or changes.
Report rota changes to relevant teams or departments such as Team
Leaders, HR, Finance.
Have a proactive approach to continuous improvement assisting in team
projects.
Any other duties commensurate with the grade
About us
Birmingham
and District GP Emergency Room (Badger) Ltd is a not-for-profit social
enterprise healthcare co-operative which includes, as part of its group of
companies, Badger Medical Ltd, Badger Healthcare Ltd and Sett Support
Partnership plc. Badger consists of Board Leadership; Clinical; Finance;
Workforce & HR; Quality & Performance; Operations; IT and Business
Development departments.
Badger was
established in 1996 by local doctors who joined together to initially provide
an improved out-of-hours service for their patients. Today Badger has opted-in
GP members in 60+ practices and provides 24/7 message handling, urgent primary
care and GP out of hours service to a patient base of 1.3 million. We run the
Urgent Treatment Services at Solihull and Erdington Stockland Green, with face
to face and 24/7 remote clinical assessment services operating from Bourne Road
in Aston. Our head offices are at Glover Street, near the city centre. Badger was recognised with an Outstanding rating following our Care
Quality Commission (CQC) inspection in March 2024.
Job description
Job responsibilities
Work with the rota system to ensure that rotas reflect the needs of the
service.
Work across the week, including some weekend working.
Develop close working relationships with clinical and other staff groups
to support service delivery.
Develop and establish the rota rules and requirements.
Proactively ensure that rotas are filled with appropriate staff cover,
identifying and mitigating risks, including escalation.
Manage processes for capturing and recording annual, sick, study and
professional leave.
Ensure rotas are updated daily and published and produced, a minimum of
8 weeks in advance.
Attend weekly meetings with management team to ensure effective staff
cover for shifts
Be the main point of feedback regarding the rotas.
Link with the training placements colleagues and be alert to any changes
with training requirements on the rotas.
Set up and liaise with new joiners to support and embed induction
processes.
Be the point of contact for colleagues when requesting leave or changes.
Report rota changes to relevant teams or departments such as Team
Leaders, HR, Finance.
Have a proactive approach to continuous improvement assisting in team
projects.
Any other duties commensurate with the grade
Job description
Job responsibilities
Work with the rota system to ensure that rotas reflect the needs of the
service.
Work across the week, including some weekend working.
Develop close working relationships with clinical and other staff groups
to support service delivery.
Develop and establish the rota rules and requirements.
Proactively ensure that rotas are filled with appropriate staff cover,
identifying and mitigating risks, including escalation.
Manage processes for capturing and recording annual, sick, study and
professional leave.
Ensure rotas are updated daily and published and produced, a minimum of
8 weeks in advance.
Attend weekly meetings with management team to ensure effective staff
cover for shifts
Be the main point of feedback regarding the rotas.
Link with the training placements colleagues and be alert to any changes
with training requirements on the rotas.
Set up and liaise with new joiners to support and embed induction
processes.
Be the point of contact for colleagues when requesting leave or changes.
Report rota changes to relevant teams or departments such as Team
Leaders, HR, Finance.
Have a proactive approach to continuous improvement assisting in team
projects.
Any other duties commensurate with the grade
Person Specification
Qualifications
Essential
- A level and above, including GCSE Maths and English
Experience
Essential
- IT experience, including use of all common software, including rota management software
- Excel skills
- Excellent communication and influencing skills.
- Ability to work to take responsibility for results/impacts of work
- Ability to prioritise own workload
- Ability to work to tight deadlines and fluctuating workloads.
- Ability to work in a structured and methodical manner.
Desirable
- Setting up rotas
- Co-ordinating/ managing rotas and staffing experience or equivalent
- Medical staffing experience
- Use of Rota Master
Person Specification
Qualifications
Essential
- A level and above, including GCSE Maths and English
Experience
Essential
- IT experience, including use of all common software, including rota management software
- Excel skills
- Excellent communication and influencing skills.
- Ability to work to take responsibility for results/impacts of work
- Ability to prioritise own workload
- Ability to work to tight deadlines and fluctuating workloads.
- Ability to work in a structured and methodical manner.
Desirable
- Setting up rotas
- Co-ordinating/ managing rotas and staffing experience or equivalent
- Medical staffing experience
- Use of Rota Master
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
