Job summary
In this
key leadership role, you will be responsible for managing the production,
monitoring and co-ordination of Badger clinical and support staff rotas. You
will ensure that all operational rotas are produced on time and appropriate
staffing levels are maintained ensuring the accuracy of information. You will
be supported and be responsible for the line management of Rota Team
Administrators.
You will
be responsible for building excellent working relationships with all staff
members, team leaders, management and senior management to establish and
deliver robust rotas with appropriate contingency plans in place. You will need
to work collaboratively with other business functions.
You will
work closely with the Workforce Department to report and manage sickness
absence, annual leave, study leave, shift swaps and temporary staffing,
bringing urgent matters to the attention of the appropriate Directors. There will be a requirement as and when required to work Weekends.
Main duties of the job
Reporting to the Deputy Chief Executive
Line Management of Rota Team members.
This post will involve extensive liaison with members of the
senior management team and other departments within Badger Group.
About us
Birmingham and District GP Emergency
Room (Badger) Ltd is a not-for-profit social enterprise healthcare co-operative
which includes, as part of its group of companies, Badger Medical Ltd, Badger
Healthcare Ltd and Sett Support Partnership plc. It has an annual turnover of
£13 million. consisting of Board Leadership; Clinical; Finance; Workforce &
HR; Quality & Performance; Operations; IT and Business Development
departments.
Badger was established in 1996 by local
doctors who joined together to initially provide an improved out-of-hours
service for their patients. Today Badger has opted-in GP members in 60+
practices and provides 24/7 message handling, urgent primary care and GP out of
hours service to a patient base of 1.3 million. We run the Urgent Treatment
Services at Solihull and Erdington Stockland Green, with face to face and 24/7 remote
clinical assessment services operating from Bourne Road in Aston. Our head
offices are at Glover Street, near the city centre. Badger was recognised
with an Outstanding rating following our Care Quality Commission (CQC)
inspection in March 2024.
Job description
Job responsibilities
In this
key leadership role, you will be responsible for managing the production,
monitoring and co-ordination of Badger clinical and support staff rotas. You
will ensure that all operational rotas are produced on time and appropriate
staffing levels are maintained ensuring the accuracy of information. You will
be supported and be responsible for the line management of Rota Team
Administrators.
You will
be responsible for building excellent working relationships with all staff
members, team leaders, management and senior management to establish and
deliver robust rotas with appropriate contingency plans in place. You will need
to work collaboratively with other business functions.
You will
work closely with the Workforce Department to report and manage sickness
absence, annual leave, study leave, shift swaps and temporary staffing,
bringing urgent matters to the attention of the appropriate Directors. There will be a requirement as and when required to work Weekends.
Job description
Job responsibilities
In this
key leadership role, you will be responsible for managing the production,
monitoring and co-ordination of Badger clinical and support staff rotas. You
will ensure that all operational rotas are produced on time and appropriate
staffing levels are maintained ensuring the accuracy of information. You will
be supported and be responsible for the line management of Rota Team
Administrators.
You will
be responsible for building excellent working relationships with all staff
members, team leaders, management and senior management to establish and
deliver robust rotas with appropriate contingency plans in place. You will need
to work collaboratively with other business functions.
You will
work closely with the Workforce Department to report and manage sickness
absence, annual leave, study leave, shift swaps and temporary staffing,
bringing urgent matters to the attention of the appropriate Directors. There will be a requirement as and when required to work Weekends.
Person Specification
Experience
Essential
- Circa 2 years experience of working with Rota master software.
- Evidence of successfully leading a team to ensure business needs are met.
- Demonstrable experience of staff management and delegation to include staff development, performance management and employee relations.
- Experience of training others
- Demonstrate experience of rota management Evidence of experience of working to tight deadlines.
Desirable
- Creation and implementation of process and procedures
- Mentoring
- Previous experience of electronic rostering system
Qualifications
Essential
- At least A-Level standard with IT
Desirable
- Training or mentoring qualification Level 4 or equivalent experience in Leadership / Management
Person Specification
Experience
Essential
- Circa 2 years experience of working with Rota master software.
- Evidence of successfully leading a team to ensure business needs are met.
- Demonstrable experience of staff management and delegation to include staff development, performance management and employee relations.
- Experience of training others
- Demonstrate experience of rota management Evidence of experience of working to tight deadlines.
Desirable
- Creation and implementation of process and procedures
- Mentoring
- Previous experience of electronic rostering system
Qualifications
Essential
- At least A-Level standard with IT
Desirable
- Training or mentoring qualification Level 4 or equivalent experience in Leadership / Management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
