Clinical Receptionist

Badger Group

Information:

This job is now closed

Job summary

Zero Hours Contract

Evenings, Overnights, Weekends & Bank Holidays

Pay: £11.50 to £13.84 per hour (dependent on shift pattern)

Locations Badger Sites Across Birmingham & Solihull

If you are passionate about helping others and want to make a difference, we want to hear from you. Clinical Receptionists carry out clinical observations, under the supervision of qualified nurses and doctors, and provide a high standard and quality of health care to patients. Clinical Receptionists are required to work in accordance with Badger policies and clinical procedures.

This role suits caring people with professional and courteous communication and interpersonal skills. You will be expected to have a good general education and a qualification in Health and Social Care would be an advantage, however BADGER does provide in-house training. An understanding of the Data Protection Act and Confidentiality is essential.

You must be able to commit daytime, evening and weekend working.

Main duties of the job

As a Clinical Receptionist you will work as part of a team under the supervision of qualified nurses and doctors and experienced Clinical Receptionists to provide a high standard and quality of health care to patients in accordance with BADGER standards and clinical procedures.

About us

Birmingham and District GP Emergency Room is a social enterprise providing NHS primary care to most of the people in Birmingham and Solihull when their GP is closed. We are signed up to the Birmingham Business Charter for Social Responsibility.

Date posted

20 September 2024

Pay scheme

Other

Salary

£11.50 to £13.84 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0581-24-0021

Job locations

Badger House

121 Glover Street

Birmingham

West Midlands

B9 4EY


Job description

Job responsibilities

The main purpose of the role will be:-

To provide a high standard and quality of health care to patients and to work in accordance with BADGER standards and clinical procedures.

To provide support, health care and advice to the patients and cover under the instruction of BADGER clinicians.

To carry out the following clinical procedures in line with BADGER clinicians such as (this list is not exhaustive):-

Pulse Monitoring

Blood Pressure monitoring

Blood glucose testing

Temperature monitoring

Oxygen Saturation monitoring

To report any changes in the condition and/or circumstances of patients to the BADGER clinicians.

To book patients in using the Adastra computer database and act as a receptionist as and when required.

To ensure accurate, timely and effective communication when receiving and reporting back information about patients to the BADGER clinicians.

To maintain accurate, timely and legible records and statistical returns using the Adastra database.

To maintain confidentiality at all times.

To keep up to date with all current issues and their relevance to their practice

To participate in audits as appropriate.

Job description

Job responsibilities

The main purpose of the role will be:-

To provide a high standard and quality of health care to patients and to work in accordance with BADGER standards and clinical procedures.

To provide support, health care and advice to the patients and cover under the instruction of BADGER clinicians.

To carry out the following clinical procedures in line with BADGER clinicians such as (this list is not exhaustive):-

Pulse Monitoring

Blood Pressure monitoring

Blood glucose testing

Temperature monitoring

Oxygen Saturation monitoring

To report any changes in the condition and/or circumstances of patients to the BADGER clinicians.

To book patients in using the Adastra computer database and act as a receptionist as and when required.

To ensure accurate, timely and effective communication when receiving and reporting back information about patients to the BADGER clinicians.

To maintain accurate, timely and legible records and statistical returns using the Adastra database.

To maintain confidentiality at all times.

To keep up to date with all current issues and their relevance to their practice

To participate in audits as appropriate.

Person Specification

Qualifications

Essential

  • Minimum GCSE Maths and English grade A-C or equivalent
  • Qualification or relevant experience in Health & Social Care

Desirable

  • First Aid and manual handling.

Experience

Essential

  • Experience of dealing with members of the public with the ability to relate to people from a wide variety of backgrounds.

Desirable

  • Experience of working with people and relatives within a care setting.
Person Specification

Qualifications

Essential

  • Minimum GCSE Maths and English grade A-C or equivalent
  • Qualification or relevant experience in Health & Social Care

Desirable

  • First Aid and manual handling.

Experience

Essential

  • Experience of dealing with members of the public with the ability to relate to people from a wide variety of backgrounds.

Desirable

  • Experience of working with people and relatives within a care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Badger Group

Address

Badger House

121 Glover Street

Birmingham

West Midlands

B9 4EY


Employer's website

https://www.badger-group.com/ (Opens in a new tab)

Employer details

Employer name

Badger Group

Address

Badger House

121 Glover Street

Birmingham

West Midlands

B9 4EY


Employer's website

https://www.badger-group.com/ (Opens in a new tab)

For questions about the job, contact:

Date posted

20 September 2024

Pay scheme

Other

Salary

£11.50 to £13.84 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0581-24-0021

Job locations

Badger House

121 Glover Street

Birmingham

West Midlands

B9 4EY


Privacy notice

Badger Group's privacy notice (opens in a new tab)