Job summary
Cumbria Health are looking for an experienced and flexible individual to join the Business Team, providing key support to business development, contracting, and funding activity.
This role sits within the Business Team, reporting to the Senior Business Manager, and supports organisational growth and service development across Cumbria Health. The post holder will act as a first point of contact for new business opportunities, supporting contracting, funding, and partnership activity.
Working closely with senior colleagues, the role supports external funding applications, procurement bids, tender monitoring, and the identification of emerging opportunities. The post holder will also oversee the Outbreak Management contract, working with the Rota team to ensure effective service responses.
The role includes high level administrative support such as contract management, KPI monitoring, and audit activity. Strong organisational, communication, and IT skills are essential. This post is based at head office.
This is a 12 month full time maternity cover post, working 37.5 hours per week - Monday to Friday.
Closing Date: 27th March 2026
Please include your mobile number on your application and check your spam or junk folder regularly for emails from us.
We encourage
you to apply as early as possible as this job may close earlier than the
advertised closing date once enough applications have been received
Please note
that we are unable to offer an Employer Sponsored Visa for this role.
Main duties of the job
As well as having high-level administration, auditing and reporting skills, the successful candidate must be very flexible with excellent word processing, database and audit skills and be able to communicate with a range of professionals. This post is working from Cumbria Health head office where being a team player and willing to help where necessary is essential.
All staff are expected to work to CH Values:
- Clinically focused - Everything every one of us does is for the patient
- Responsive - We listen and we respond quickly in a patient focussed way
- One Team - We work together to provide a high quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts
- High Standards - We provide skilled professionals working to the highest standards who are passionate about improving patient care
- Growth and Sustainability With strong roots we will continue to thrive and grow.
- Communities Connecting and engaging to meet local needs.
About us
Cumbria Health on Call - CH places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).
We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.
Working for CH can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.
Listen to your heart. Have the work life balance you'd love.
Job description
Job responsibilities
This
list of duties and responsibilities which follows, represents the broad range
of tasks which may be required to be undertaken either routinely or
periodically. This list is not
exhaustive and the role may include additional duties which are not listed
here.
-
Search for, identify, and lead on
funding bids and sourcing funding partners and organisations.
-
Lead
the search for, identify and assist with procurement opportunities and
tenders on procurement portals, locally and nationally.
-
Proactively
support the management of service contracts and assist with annual returns,
reports and KPIs that sit in each contract.
-
Manage
the financial monitoring of services, including cost tracking for various
services, and delegate related tasks within the Business team.
-
Support
the Business team by assisting with the preparation of tender applications
and monitoring the financial aspects of ongoing contracts.
-
Assist
with the identification of financial growth opportunities for the
organisation.
-
Assist
with the smooth transition of new projects or funding streams transitioning
these to operational and community teams.
-
Manage
the business aspects of the Medical Student and various training schemes
process, including monitoring income and expenditure.
-
Lead
on award nominations, ensuring the organisation continues to effectively
showcase and promote its achievements.
-
Assist
with the initial implementation and, where required, the mobilisation of new
services, ensuring allocated projects and associated tasks are completed.
-
Lead
on projects where appropriate as and when needed such as Outbreak Management
contracts
-
Assist
with SLA production and writing for new services in conjunction with the
Business Team
-
Provide
support to the Estates Manager with the Social Value and Sustainability plan
inclusive on ongoing monitoring and data inputting for the business team.
-
Manage
invoicing for new and ongoing projects independently, support the Senior Business Manager and
Associate Commercial Director with invoicing arrangements as required, and
monitor the financial system to ensure invoices are sent and payments
received, updating the business tracker accordingly.
-
Membership
support and management, linking with partners for regular updates such as
Social Enterprise UK / Carlisle Ambassadors / Cumbria CVS / Vonne.
-
Assist
community, partner, and stakeholder engagement initiatives to build
relationships and support organisational objectives.
-
Develop
communications and promotional materials for a range of services.
-
Develop
and present business cases, including sensitive and confidential topics, at Executive
meetings.
-
Assist
in seeking out cost-saving initiatives working alongside the Associate
Commercial Director.
-
Engage
with stakeholders to explore and develop business opportunities.
-
Provide
proactive support to the senior leadership team on tasks and projects as
needed.
-
Approve
stationery purchase orders, ensuring orders are appropriate and
cost-effective
-
Create
and provide content for the external newsletter to support communications and
engagement.
-
Support
the Senior Business Manager and
Associate Commercial Director with tasks as appropriate.
-
Collaborate
closely with multiple teams across Cumbria Health, fostering strong working
relationships.
-
Engage
with VCSE and public sector organisations as appropriate to support
collaboration and partnerships.
-
Oversee
shared business inbox, responding to queries as needed.
-
Manage
the process and coordinate with rota and control for outbreaks (scabies, flu,
strep) to ensure patient care and accurate service invoicing.
-
Handle
incoming calls and respond to queries when required.
Job description
Job responsibilities
This
list of duties and responsibilities which follows, represents the broad range
of tasks which may be required to be undertaken either routinely or
periodically. This list is not
exhaustive and the role may include additional duties which are not listed
here.
-
Search for, identify, and lead on
funding bids and sourcing funding partners and organisations.
-
Lead
the search for, identify and assist with procurement opportunities and
tenders on procurement portals, locally and nationally.
-
Proactively
support the management of service contracts and assist with annual returns,
reports and KPIs that sit in each contract.
-
Manage
the financial monitoring of services, including cost tracking for various
services, and delegate related tasks within the Business team.
-
Support
the Business team by assisting with the preparation of tender applications
and monitoring the financial aspects of ongoing contracts.
-
Assist
with the identification of financial growth opportunities for the
organisation.
-
Assist
with the smooth transition of new projects or funding streams transitioning
these to operational and community teams.
-
Manage
the business aspects of the Medical Student and various training schemes
process, including monitoring income and expenditure.
-
Lead
on award nominations, ensuring the organisation continues to effectively
showcase and promote its achievements.
-
Assist
with the initial implementation and, where required, the mobilisation of new
services, ensuring allocated projects and associated tasks are completed.
-
Lead
on projects where appropriate as and when needed such as Outbreak Management
contracts
-
Assist
with SLA production and writing for new services in conjunction with the
Business Team
-
Provide
support to the Estates Manager with the Social Value and Sustainability plan
inclusive on ongoing monitoring and data inputting for the business team.
-
Manage
invoicing for new and ongoing projects independently, support the Senior Business Manager and
Associate Commercial Director with invoicing arrangements as required, and
monitor the financial system to ensure invoices are sent and payments
received, updating the business tracker accordingly.
-
Membership
support and management, linking with partners for regular updates such as
Social Enterprise UK / Carlisle Ambassadors / Cumbria CVS / Vonne.
-
Assist
community, partner, and stakeholder engagement initiatives to build
relationships and support organisational objectives.
-
Develop
communications and promotional materials for a range of services.
-
Develop
and present business cases, including sensitive and confidential topics, at Executive
meetings.
-
Assist
in seeking out cost-saving initiatives working alongside the Associate
Commercial Director.
-
Engage
with stakeholders to explore and develop business opportunities.
-
Provide
proactive support to the senior leadership team on tasks and projects as
needed.
-
Approve
stationery purchase orders, ensuring orders are appropriate and
cost-effective
-
Create
and provide content for the external newsletter to support communications and
engagement.
-
Support
the Senior Business Manager and
Associate Commercial Director with tasks as appropriate.
-
Collaborate
closely with multiple teams across Cumbria Health, fostering strong working
relationships.
-
Engage
with VCSE and public sector organisations as appropriate to support
collaboration and partnerships.
-
Oversee
shared business inbox, responding to queries as needed.
-
Manage
the process and coordinate with rota and control for outbreaks (scabies, flu,
strep) to ensure patient care and accurate service invoicing.
-
Handle
incoming calls and respond to queries when required.
Person Specification
Other requirements
Essential
- Positive
- Confident
- Well organised
- Ability to build rapport and effective relationships at all levels
- Demonstrate initiative
- Flexible
Knowledge
Essential
- Experience of Microsoft Office, Inc. PowerPoint and Excel
- Accurate and efficient typing
- Problem solving and analytical skills
- Numerical skills
- Presentation skills
- A desire/interest to work in the
- administration field
- Commitment to self- development
- Experience in tender processes.
Desirable
- Experience of providing Data Analysis
- Experience within an Administrative role
Personal Circumstances
Essential
- Self-motivated, enthusiastic and willing to learn
- Able to adapt to fluctuation in workload
- Hard working, reliable and resourceful
- Enthusiastic and self-motivated
- Flexible to meet the needs of the post
- Respect confidentiality of patient information
- Able to prioritise workload effectively
- Demonstrate good attention to detail
- Excellent team player
- Ability to communicate effectively with staff at all levels
Desirable
- Advanced Microsoft office skills
- Report writing skills
- Problem solving and analytic skills
- Demonstrate excellent organisational skills
Qualifications
Essential
- Business Degree (or equivalent).
Desirable
- Project Management Prince 2.
Skills and Aptitudes
Essential
- Excellent written and verbal communication skills
- Highly organised
- Excellent administrative skills
- Self-starter who is able to work under pressure
- Excellent IT skills
- Confident in dealing with people at all levels of the organisation
- Understand the concept of confidentiality
- Ability to integrate and work effectively as part of a team
Desirable
- Previous NHS experience
- Ability to prioritise workload
Person Specification
Other requirements
Essential
- Positive
- Confident
- Well organised
- Ability to build rapport and effective relationships at all levels
- Demonstrate initiative
- Flexible
Knowledge
Essential
- Experience of Microsoft Office, Inc. PowerPoint and Excel
- Accurate and efficient typing
- Problem solving and analytical skills
- Numerical skills
- Presentation skills
- A desire/interest to work in the
- administration field
- Commitment to self- development
- Experience in tender processes.
Desirable
- Experience of providing Data Analysis
- Experience within an Administrative role
Personal Circumstances
Essential
- Self-motivated, enthusiastic and willing to learn
- Able to adapt to fluctuation in workload
- Hard working, reliable and resourceful
- Enthusiastic and self-motivated
- Flexible to meet the needs of the post
- Respect confidentiality of patient information
- Able to prioritise workload effectively
- Demonstrate good attention to detail
- Excellent team player
- Ability to communicate effectively with staff at all levels
Desirable
- Advanced Microsoft office skills
- Report writing skills
- Problem solving and analytic skills
- Demonstrate excellent organisational skills
Qualifications
Essential
- Business Degree (or equivalent).
Desirable
- Project Management Prince 2.
Skills and Aptitudes
Essential
- Excellent written and verbal communication skills
- Highly organised
- Excellent administrative skills
- Self-starter who is able to work under pressure
- Excellent IT skills
- Confident in dealing with people at all levels of the organisation
- Understand the concept of confidentiality
- Ability to integrate and work effectively as part of a team
Desirable
- Previous NHS experience
- Ability to prioritise workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
