Job summary
Cumbria Health provides high quality, responsive health services across Cumbria. We are seeking motivated Employment Specialists to support delivery of Connect to Work, a new countywide employment support service based on the IPS model.
The role involves providing tailored 1:1 support to adults facing barriers to employment, including vocational profiling, career planning, job matching and in work support, to help participants secure and sustain work.
What We're Looking For
- Experience supporting people with barriers to employment
- Strong motivational and interpersonal skills
- Ability to build effective relationships with key stakeholders
- Confident managing a varied caseload independently
- Knowledge of the local labour market and support services
- Empathy, resilience and commitment to quality service delivery
Why Join Us?
You'll
be part of an organisation rooted in community values, high standards,
collaboration and sustainable growth. Our teams are passionate about helping
people live healthier, more fulfilling lives and you'll play a key part in
that mission.
**Fixed term until July 2028**
37.5 hours per week, Monday to Friday with local travel required
Closing Date: 13th March 2026
Interview Date: 23rd March 2026
Please include your mobile number on your application & check your spam or junk folder regularly for emails from us.
We encourage early applications, as the role may close once sufficient applications are received.
We are unable to offer an Employer Sponsored Visa for this role.
Main duties of the job
The Employment Specialist will provide continued support to participants and employers once in work, including identifying job retention strategies.
Managing a caseload of participants, the role also involves developing strong partnerships with local employers to create inclusive job opportunities, as well as working closely with health services, education providers, and community organisations to provide joined-up, holistic support.
The Employment Specialist will be responsible for achieving performance targets, maintaining accurate records and achieving required customer and quality standards alongside contributing to monitoring and evaluation to demonstrate outcomes and impact.
All staff are expected to work to Cumbria Health Values:
- Clinically focused - Everything every one of us does is for the patient
- Responsive - We listen, and we respond quickly in a patient focussed way
- One Team - We work together to provide a high-quality service which is organised and consistent, and in partnership with both the local Acute and Community Trusts
- High Standards - We provide skilled professionals working to the highest standards who are passionate about improving patient care
- Growth & Sustainability - With our strong roots we will continue to thrive and grow
- Communities - Connecting and engaging to meet local needs
About us
Cumbria Health - CH places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).
We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.
Working for CH can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.
Listen to your heart. Have the work life balance you'd love.
Job description
Job responsibilities
Alongside these main duties you will be expected to carry out any other duties that are reasonably requested of you:
- Work with the Head of Communities,
Operational Support Officer and Senior Employment Specialist to continually
develop resources and the tool kit for the team.
- Provide 1:1 employment support to adults
facing significant barriers to sustainable employment.
- Deliver tailored support in line with
the Individual Placement and Support (IPS) principles
- Produce action plans with SMART targets
for each participant to help them gain and sustain paid employment.
- Support participants with their job
search, CV and application production, interview techniques and career
development.
- Offer specialist knowledge on provision
and support available to adults with significant barriers (including but not
limited to, physical and mental health issues, neuro diversity, drug and
alcohol use and learning disabilities)
- Build and maintain positive employer
relationships to enable participants to move into suitable employment that
aligns with their aspirations and support them to remain in work.
- Identify the specific recruitment needs
of employers and undertake pre-screens and group assessments
- Co-produce effective in work support
plans with participants and employers based on assessment of need, providing
practical support to ensure a smooth transition into work.
- Manage and progress a caseload of
people, supporting them towards sustainable paid employment.
- Manage and maintain a caseload of people
who are at risk of dropping out of work due to disability, health condition or
other complex barriers.
- Develop strong partnerships with
referral agencies, local employers and specialist support agencies.
- Provide in-work support and job coaching
to help participants succeed and remain in employment.
- Use assessment and vocational profiling
tools to help identify aspirations and plan future pathways
- Work in partnership with health
services, education providers, and community organisations to deliver tailored
interventions providing support to address specific issues (e.g. debt advice,
substance misuse)
- Maintain awareness of the local labour
market, industries, and roles, as well as wider employment opportunities
- Keep accurate records to evidence
assessment processes, progress, and outcomes, supporting effective monitoring
and evaluation
- Update the CRM system with all
activities to meet compliance requirements, record evidence for relevant
fidelity scales track performance and report against targets
- Deliver presentations, sessions, and
workshops on employment, education, and skills.
- Educate and support employers, including
negotiating workplace adjustments, developing a return-to-work strategy and
ensuring job retention with ongoing contact and support.
- Develop and maintain strong working
relationships with colleges, training providers, DWP, Council departments, WorkWell
Coaches, community and voluntary sector partners to provide joined-up services
- Develop collaborative working
relationships with wider clinical teams as appropriate, promoting the IPS model
as a positive step in the recovery journey.
- Stay up to date with changes in
legislation and government programmes relating to employment, education, and
training
- Work from local community and outreach
locations and alongside other services to increase service accessibility to work flexible hours as required to
meet the needs of the service.
Job description
Job responsibilities
Alongside these main duties you will be expected to carry out any other duties that are reasonably requested of you:
- Work with the Head of Communities,
Operational Support Officer and Senior Employment Specialist to continually
develop resources and the tool kit for the team.
- Provide 1:1 employment support to adults
facing significant barriers to sustainable employment.
- Deliver tailored support in line with
the Individual Placement and Support (IPS) principles
- Produce action plans with SMART targets
for each participant to help them gain and sustain paid employment.
- Support participants with their job
search, CV and application production, interview techniques and career
development.
- Offer specialist knowledge on provision
and support available to adults with significant barriers (including but not
limited to, physical and mental health issues, neuro diversity, drug and
alcohol use and learning disabilities)
- Build and maintain positive employer
relationships to enable participants to move into suitable employment that
aligns with their aspirations and support them to remain in work.
- Identify the specific recruitment needs
of employers and undertake pre-screens and group assessments
- Co-produce effective in work support
plans with participants and employers based on assessment of need, providing
practical support to ensure a smooth transition into work.
- Manage and progress a caseload of
people, supporting them towards sustainable paid employment.
- Manage and maintain a caseload of people
who are at risk of dropping out of work due to disability, health condition or
other complex barriers.
- Develop strong partnerships with
referral agencies, local employers and specialist support agencies.
- Provide in-work support and job coaching
to help participants succeed and remain in employment.
- Use assessment and vocational profiling
tools to help identify aspirations and plan future pathways
- Work in partnership with health
services, education providers, and community organisations to deliver tailored
interventions providing support to address specific issues (e.g. debt advice,
substance misuse)
- Maintain awareness of the local labour
market, industries, and roles, as well as wider employment opportunities
- Keep accurate records to evidence
assessment processes, progress, and outcomes, supporting effective monitoring
and evaluation
- Update the CRM system with all
activities to meet compliance requirements, record evidence for relevant
fidelity scales track performance and report against targets
- Deliver presentations, sessions, and
workshops on employment, education, and skills.
- Educate and support employers, including
negotiating workplace adjustments, developing a return-to-work strategy and
ensuring job retention with ongoing contact and support.
- Develop and maintain strong working
relationships with colleges, training providers, DWP, Council departments, WorkWell
Coaches, community and voluntary sector partners to provide joined-up services
- Develop collaborative working
relationships with wider clinical teams as appropriate, promoting the IPS model
as a positive step in the recovery journey.
- Stay up to date with changes in
legislation and government programmes relating to employment, education, and
training
- Work from local community and outreach
locations and alongside other services to increase service accessibility to work flexible hours as required to
meet the needs of the service.
Person Specification
Personal Qualities & Other Requirements
Essential
- Fair and impartial approach
- Empathy
- Confidence
- Logical thinking & Solution focused
- Committed to equal opportunities
- Customer focused
- Shows initiative
- Committed to providing a high-quality service
- Willing to work flexibly and be adaptable
- to meet the needs of the role, including any necessary travel within the operational delivery areas
- Willingness to undertake further training
Qualifications
Essential
- GCSE or equivalent in English and Maths at Grade C or above (essential)
- Award in Employability and IPS Integration or willingness to work towards (essential)
Desirable
- Level 4 professional qualification or degree in relevant subject area (desirable).
Skills / Abilities
Essential
- Excellent interpersonal and facilitation skills and the ability to work independently or as part of a team
- Ability to initiate and develop rapport with participants and build relationships with employers and stakeholders.
- Ability to motivate, inspire and influence individuals, whilst also having the confidence to appropriately challenge in relation to behaviours and attitudes towards gaining employment
- Ability to manage a caseload, taking actions to ensure individual and service targets and deadlines are met
- Excellent organisational and time-management skills, with the ability to complete paperwork (electronic & paper based) accurately and timely to ensure the quality and compliance requirements of the contract
- Ability to demonstrate understanding and empathy while maintaining professional boundaries.
- The ability to maintain confidentiality
- Confident IT skills and knowledge of Microsoft Office suite.
- High level of initiative and motivation with the ability to seek out solutions to problems
- Ability to be accountable for own professional development and to undertake necessary training as identified through supervisions and annual performance reviews
Experience
Essential
- Experience of providing employment advice and support
- Working with individuals facing barriers to employment including, but not limited to ex-offenders, those with substance addictions, refugees, care experienced, those with disabilities and learning disabilities and those with health conditions.
- Working with people on a one-to-one basis, offering motivation and support
- Working individually and with groups of young people or adults providing high quality information and advice or personnel developments activities.
- Partnership working and effective networking skills
- Working in a target driven environment
- Delivering services to meet contractual and quality standards
Desirable
- Experience working with people with mental ill health and long-term conditions.
Knowledge
Essential
- The Equality Act 2010 and implementation of reasonable adjustments into the workplace
- A good working knowledge of the local labour market in the specified geographical locations
- Knowledge of VCFE organisations and local employers
- Understanding of the barriers faced by individuals who are struggling to remain in employment or return to work following a period of ill health
- Knowledge of safeguarding and child protection
Desirable
- IPS Fidelity (must have the desire to train in knowledge of this in this area
Person Specification
Personal Qualities & Other Requirements
Essential
- Fair and impartial approach
- Empathy
- Confidence
- Logical thinking & Solution focused
- Committed to equal opportunities
- Customer focused
- Shows initiative
- Committed to providing a high-quality service
- Willing to work flexibly and be adaptable
- to meet the needs of the role, including any necessary travel within the operational delivery areas
- Willingness to undertake further training
Qualifications
Essential
- GCSE or equivalent in English and Maths at Grade C or above (essential)
- Award in Employability and IPS Integration or willingness to work towards (essential)
Desirable
- Level 4 professional qualification or degree in relevant subject area (desirable).
Skills / Abilities
Essential
- Excellent interpersonal and facilitation skills and the ability to work independently or as part of a team
- Ability to initiate and develop rapport with participants and build relationships with employers and stakeholders.
- Ability to motivate, inspire and influence individuals, whilst also having the confidence to appropriately challenge in relation to behaviours and attitudes towards gaining employment
- Ability to manage a caseload, taking actions to ensure individual and service targets and deadlines are met
- Excellent organisational and time-management skills, with the ability to complete paperwork (electronic & paper based) accurately and timely to ensure the quality and compliance requirements of the contract
- Ability to demonstrate understanding and empathy while maintaining professional boundaries.
- The ability to maintain confidentiality
- Confident IT skills and knowledge of Microsoft Office suite.
- High level of initiative and motivation with the ability to seek out solutions to problems
- Ability to be accountable for own professional development and to undertake necessary training as identified through supervisions and annual performance reviews
Experience
Essential
- Experience of providing employment advice and support
- Working with individuals facing barriers to employment including, but not limited to ex-offenders, those with substance addictions, refugees, care experienced, those with disabilities and learning disabilities and those with health conditions.
- Working with people on a one-to-one basis, offering motivation and support
- Working individually and with groups of young people or adults providing high quality information and advice or personnel developments activities.
- Partnership working and effective networking skills
- Working in a target driven environment
- Delivering services to meet contractual and quality standards
Desirable
- Experience working with people with mental ill health and long-term conditions.
Knowledge
Essential
- The Equality Act 2010 and implementation of reasonable adjustments into the workplace
- A good working knowledge of the local labour market in the specified geographical locations
- Knowledge of VCFE organisations and local employers
- Understanding of the barriers faced by individuals who are struggling to remain in employment or return to work following a period of ill health
- Knowledge of safeguarding and child protection
Desirable
- IPS Fidelity (must have the desire to train in knowledge of this in this area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
