Job summary
Are you looking for a rewarding role where you can make a real difference in patient care?
Were seeking a proactive and compassionate Clinic Support Assistant to join our GPwSI Eye Clinic team. Youll be the central point of contact, ensuring the clinic runs smoothly by managing referrals, booking appointments, and supporting patients throughout their journey.
This unique role blends admin and clinical duties. Youll assist GPs by instilling eye drops and carrying out key assessments such as visual acuities, visual fields, and OCT scans.
If youre organised, caring, and keen to develop your clinical skills in a supportive environment, wed love to hear from you!
Apply now and help us deliver outstanding eye care to our community.
Closing Date: 14/09/2025
In person interview dates will be confirmed following the shortlisting process.
WHEN APPLYING FOR THIS ROLE, PLEASE INCLUDE YOUR MOBILE NUMBER ON YOUR APPLICATION SO WE CAN CONTACT YOU IF NEEDED. PLEASE ALSO CHECK YOUR SPAM OR JUNK FOLDER REGULARLY AS EMAILS FROM US MAY OCCASIONALLY BE FILTERED THERE.
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received
Please note that we are unable to offer an Employer Sponsored Visa for this role.
Main duties of the job
This list of duties and responsibilities, which follows, represents the broad range oftasks which may be required to be undertaken either routinely or periodically. Thislist is not exhaustive, and the role may include additional duties which are not listedhere.
Main Duties and Responsibilities:
Appointment organisation
1. Make sure clinics are booked onto the computer
2. Ensure clinics are filled to maximise capacity and keep waiting times as lowas possible
3. Review and accept or decline eReferral patients based on suitability for theGPwSI Eye Clinic and make appropriate appointments
4. Add the patient appointment to the eReferral system
5. Add new and follow-up appointments on EMIS appointment system
6. Keep diary of patients identified by the GP as needing a follow-up so thatthis can be booked at the right time
7. Send letters/ telephone /email/text to patients to arrange and confirm theirappointment
Consultations
8. Register patients who have not previously been seen in the clinic on EMIS
9. Prepare notes in readiness for clinics, either paper or computer
10. Instill eye drops as required
11. Perform visual acuities, visual fields and optical coherence tomography(OCT) examinations
12. Add consultation information to EMIS
13. Send copies of visual fields to GPs
General
14. Deal with queries from patients and other clinicians
About us
Cumbria Health on Call - CH places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).
We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.
Working for CH can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.
Listen to your heart. Have the work life balance you'd love.
Details
Date posted
29 August 2025
Pay scheme
Other
Salary
£14.38 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
B0554-25-0100
Job locations
Upper Eden Medical Practice
Silver Street
Kirkby Stephen
Cumbria
CA17 4RB
Penrith Hospital
Bridge Lane
Penrith
Cumbria
CA11 8HX
Employer details
Employer name
Cumbria Health
Address
Upper Eden Medical Practice
Silver Street
Kirkby Stephen
Cumbria
CA17 4RB
Employer's website
https://cumbriahealth.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Recruitment Team
