Bank Healthcare Assistant - Millom

Job description

Job responsibilities

This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here.

To assist in providing high quality patient care

To carry out basic patient observations, blood sugar, ECG recording and urinalysis as requested by the GP practice

To carry out venepuncture as requested by the GP practice

To carry out simple dressings as agreed.

To contribute to housekeeping and other duties as required, e.g. general tidiness, replenishment of stock and ensure clinical equipment is clean, in good working order and stored correctly.

To act as chaperone and support patients during examinations

To undertake training to acquire the skills appropriate for development in the post

To carry out other tasks in line with the HCA level of competency as requested by the GP practice and/or Cumbria Health clinicians and management team.

MANAGING PATIENT CARE/CLINICAL RESPONSIBILITIES

To assist in the safe handling and moving of patients, adhering to H&S guidelines and protocols at all times

To respond to needs of the patients with patience and empathy, promoting privacy and dignity

To review equipment,, identify faults and feedback to the line manager

To report all accidents, incidents and complaints to the line manager or according to policy as appropriate eg Adverse Incidents.

To report any issues that may put health, safety and security at risk following the risk assessment process

To ensure that a safe environment is created and maintained for all patients, visitors and work colleagues

To clean and decontaminate consultation room between patients & undertake general housekeeping

COMMUNICATION

To actively maintain the patient consultation record so that it is complete and accurate in line with legal requirements.

EDUCATION AND TRAINING RESPONSIBILITIES

To undertake mandatory training in line with Cumbria Health policy

To participate in induction and training

To take responsibility for personal and professional development

ORGANISATIONAL/ADMINISTRATIVE RESPONSIBILITIES

Complete appropriate forms and send specimens to the laboratory as required

Undertake any general clerical duties as required

Adhere to the Cumbria Health policies and procedures and relevant legislation including the requirements of any professional bodies

To maintain a high level of confidentiality and comply with the Data Protection Act and General Data Protection Regulation Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security

Undertake any other activities deemed appropriate and necessary by the organisation

Participate in audit, research and evaluation of service

Person Specification

Skills and Aptitudes

Essential

• Good communication and interpersonal skills, able to communicate clearly and effectively
• Ability to work as a member of a team as well as on own initiative
• Good IT skills
• Ability to follow clear instructions and feedback to senior staff
• Ability to demonstrate the compassionate values and behaviours needed for dignified care
• Willingness to undertake training
• Ability to carry out Venepuncture, ECG recording, urinalysis and basic patient health checks/observations

Desirable

• Ability to carry out basic dressings and more advanced HCA tasks

Other requirements

Essential

• Work in customer focused / caring environment
• Previous experience in a care environment General Practice experience

Desirable

• NHS Experience

Qualifications

Essential

• Good general Education
• Basic literacy, numeracy skills
• NVQ level 2 in care

Desirable

• NVQ level 3 in care
• Care Certificate or equivalent
• ECDL or equivalent

Knowledge

Essential

• Ability to maintain and improve knowledge, skills and competence to ensure high standards of patient care
• Ability to meet basic care needs of patients
• Understanding of confidentiality

Personal Circumstances

Essential

• Adaptable to the changing needs of the service
• Approachable
• Self-motivated, enthusiastic and flexible
• Presents self as courteous, respectful and helpful

Desirable

• Ability to travel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cumbria Health

Address

Waterloo House Surgery

Community Hospital

Lapstone Rd

Millom

LA18 4BT

Employer's website

https://cumbriahealth.co.uk/ (Opens in a new tab)