Cumbria Health On Call

Bank Mental Health Nurse - Carlisle

Information:

This job is now closed

Job summary

We currently have a vacancy for a bank Registered Mental Health Nurse to work for CHoC at Hilltop Heights, Carlisle.

This is an exciting opportunity for self-motivated and enthusiastic individuals, who are conscientious and motivated, and can demonstrate a commitment to providing and maintaining high standards of care. Excellent communication and interpersonal skills, with a flexible and responsive approach are required to fulfil the role within this rewarding area of mental health.

CLOSING DATE: 19th October 2023

INTERVIEW DATE: 9th November 2023

Main duties of the job

The post holder will work as a member of the out of hours team, practicing autonomously as a Mental health nurse offering comprehensive telephone triage assessment, consultation and management of patients and/or their carers/ relatives, and support and advice to CHoC clinicians across all locations.

You may be required to undertake clinical assessment, treatment, discharge and/ or onward referral of patients within agreed parameters and your own competence in accordance with the Cumbria Health on Call (CHoC) service.

About us

Cumbria Health on Call - CHoC places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for CHoC can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Details

Date posted

27 September 2023

Pay scheme

Other

Salary

£31.68 an hour

Contract

Bank

Working pattern

Part-time

Reference number

B0554-23-0090

Job locations

Capital Building

Hilltop Heights, London Road

Carlisle

Cumbria

CA1 2NS


Job description

Job responsibilities

This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here.

1. Provide assessment and implementation of evidence based interventions for those who are experiencing common, acute mental health and recovery needs.

2. Optimise the ability to remain in the community and / or be cared for in the least restrictive environment in line with the principles of recovering and social inclusion and 10 essential capabilities.

3. To work collaboratively with other members of the out of hours multi-disciplinary team to provide a comprehensive assessment of patients presenting to the out of hours service

4. Liaise with other specialist mental health assessment and support services in line with patients best interests, in line with confidentiality code.

5. To keep accurate contemporary electronic consultation records of all patient care episodes using the electronic patient record in GP out of hours computer system. This will include a working diagnosis and outcome/ disposal for each call

6. Identify and respond in a timely manner to callers needs and arrange appropriate response, based on level of urgency, availability, location and timeframes.

7. From the information received from the patient assess patient needs using analytical and clinical skills and reach a safe and effective decision regarding the most appropriate outcome for the patient

8. Be responsible and accountable for own decisions made relating directly to patient care requirements, following telephone triage consultation.

9. Facilitate the consultation process utilising a high level of expertise and appropriate interpersonal skills, managing appropriately barriers to effective communication

10. Facilitate and ensure patient understanding of advice prior to conclusion of consultation

11. Work in such a way as to take account of the requirements of child protection and safeguarding children and vulnerable adults policy and procedures

12. Contribute to the development and implementation of policies, procedures and guidance relating to mental health in the out of hours service.

13. Participate in audit, research and evaluation of service.

14. Support clinical governance procedures and adverse incident and complaint investigations.

15. Maintain professional competence and on- going development through engaging in at least the minimum amount of continuing professional education required by the NMC.

16. Undertake all mandatory training required for the role

17. To adhere to all CHoC Policies and Procedures

18. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security

19. Undertake any other activities deemed appropriate and necessary by the organisation.

Job description

Job responsibilities

This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here.

1. Provide assessment and implementation of evidence based interventions for those who are experiencing common, acute mental health and recovery needs.

2. Optimise the ability to remain in the community and / or be cared for in the least restrictive environment in line with the principles of recovering and social inclusion and 10 essential capabilities.

3. To work collaboratively with other members of the out of hours multi-disciplinary team to provide a comprehensive assessment of patients presenting to the out of hours service

4. Liaise with other specialist mental health assessment and support services in line with patients best interests, in line with confidentiality code.

5. To keep accurate contemporary electronic consultation records of all patient care episodes using the electronic patient record in GP out of hours computer system. This will include a working diagnosis and outcome/ disposal for each call

6. Identify and respond in a timely manner to callers needs and arrange appropriate response, based on level of urgency, availability, location and timeframes.

7. From the information received from the patient assess patient needs using analytical and clinical skills and reach a safe and effective decision regarding the most appropriate outcome for the patient

8. Be responsible and accountable for own decisions made relating directly to patient care requirements, following telephone triage consultation.

9. Facilitate the consultation process utilising a high level of expertise and appropriate interpersonal skills, managing appropriately barriers to effective communication

10. Facilitate and ensure patient understanding of advice prior to conclusion of consultation

11. Work in such a way as to take account of the requirements of child protection and safeguarding children and vulnerable adults policy and procedures

12. Contribute to the development and implementation of policies, procedures and guidance relating to mental health in the out of hours service.

13. Participate in audit, research and evaluation of service.

14. Support clinical governance procedures and adverse incident and complaint investigations.

15. Maintain professional competence and on- going development through engaging in at least the minimum amount of continuing professional education required by the NMC.

16. Undertake all mandatory training required for the role

17. To adhere to all CHoC Policies and Procedures

18. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security

19. Undertake any other activities deemed appropriate and necessary by the organisation.

Person Specification

Qualifications

Essential

  • Registered Nurse Mental Health (RNMH)
  • Evidence of recent professional development and post registration education.

Desirable

  • RGN Level 1

Experience

Essential

  • Minimum 5 years post registration experience in relevant specialities.
  • Evidence of clinical practice development
  • Recent telephone triage experience
  • Experience of working with the acutely mentally ill in a variety of settings.
  • Knowledge of safeguarding

Desirable

  • Experience in A&E, primary care or NHS 111
  • Knowledge of the different approaches to mental health assessment.
  • To have a good knowledge of National and local issues concerning mental health.

Skills and Aptitudes

Essential

  • Effective communication and consultation skills
  • Evidence of clinical decision making skills
  • Basic keyboard and computer skills
  • Flexibility to work evening, nights, weekends and Bank holidays.
  • Lone working as the service demands.
  • Confident and competent telephone manner and effective communication skills in questioning.
  • Flexible and motivated with ability to adapt and change.
  • Interest in own professional development and willingness to keep up to date
  • Ability to work autonomously and without direct supervision

Other requirements

Essential

  • Able to attend and participate in all mandatory and statutory training events.
Person Specification

Qualifications

Essential

  • Registered Nurse Mental Health (RNMH)
  • Evidence of recent professional development and post registration education.

Desirable

  • RGN Level 1

Experience

Essential

  • Minimum 5 years post registration experience in relevant specialities.
  • Evidence of clinical practice development
  • Recent telephone triage experience
  • Experience of working with the acutely mentally ill in a variety of settings.
  • Knowledge of safeguarding

Desirable

  • Experience in A&E, primary care or NHS 111
  • Knowledge of the different approaches to mental health assessment.
  • To have a good knowledge of National and local issues concerning mental health.

Skills and Aptitudes

Essential

  • Effective communication and consultation skills
  • Evidence of clinical decision making skills
  • Basic keyboard and computer skills
  • Flexibility to work evening, nights, weekends and Bank holidays.
  • Lone working as the service demands.
  • Confident and competent telephone manner and effective communication skills in questioning.
  • Flexible and motivated with ability to adapt and change.
  • Interest in own professional development and willingness to keep up to date
  • Ability to work autonomously and without direct supervision

Other requirements

Essential

  • Able to attend and participate in all mandatory and statutory training events.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cumbria Health On Call

Address

Capital Building

Hilltop Heights, London Road

Carlisle

Cumbria

CA1 2NS


Employer's website

https://www.chocltd.co.uk/ (Opens in a new tab)


Employer details

Employer name

Cumbria Health On Call

Address

Capital Building

Hilltop Heights, London Road

Carlisle

Cumbria

CA1 2NS


Employer's website

https://www.chocltd.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment Coordinator

Daisy Monkhouse

CHoCRecruitment@choc.nhs.uk

Details

Date posted

27 September 2023

Pay scheme

Other

Salary

£31.68 an hour

Contract

Bank

Working pattern

Part-time

Reference number

B0554-23-0090

Job locations

Capital Building

Hilltop Heights, London Road

Carlisle

Cumbria

CA1 2NS


Supporting documents

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