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Prospect Hospice

Healthcare Assistant Prospect@Home

The closing date is 23 May 2025

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Job summary

Make a meaningful difference every day

At Prospect@Home, we support people with life-limiting illnesses to remain where they feel most comfortable at home. Our team provides expert, compassionate care that places each person and their family at the heart of everything we do.

As a Healthcare Assistant, you will join a close, values-led team that delivers personal, responsive care with warmth, dignity and respect. Whether supporting with physical needs or offering emotional reassurance, your presence will bring comfort at life is most important time.

Hours: Full-time and Part-time positions available

The role will be a combination of days and nights. Night service hours are from 19:00 to 07:00 and long days from 07:00 to 19:00 (some flexibility around working split shifts in the day can be considered)

Main duties of the job

In this rewarding, community-based role, you will deliver high-quality end-of-life care and emotional support to patients in their homes, providing both planned and responsive personal care. Your responsibilities include:

  • Responding promptly to changing patient needs.
  • Communicating sensitively with patients and families, including support after death.
  • Assisting patients with self-administering oral medications (as required)
  • Maintaining accurate care records.
  • Following infection prevention protocols and ensuring a safe, respectful environment.
  • Working independently across the local area, while being supported by an experienced team.
  • Flexibility to occasionally work shifts on the inpatient unit to ensure continuity of care and maintain links across teams.

The role requires independent, adaptable, and reliable working, with the ability to prioritise your workload effectively.

Experience with patients facing long-term conditions or end-of-life care is an advantage but not essential.

For more information or to have a chat about the roles on offer please contact Debbie Robson, Prospect@Home Team Leader on 07779 244781.

Interviews will be held on Friday 6 June 2025.

About us

Prospect Hospice is an independent hospice supporting a community of 300,000 people in Swindon, Marlborough and North Wiltshire, and the villages of Lechlade and Fairford in Gloucestershire.

It is the only dedicated provider of specialist end of life care services within it's locality. The Hospices multi-professionals teams support people in the community, in care homes, at the Great Western Hospital and at the Hospice in Wroughton. Care is also extended to the families and friends of patients.

Details

Date posted

13 May 2025

Pay scheme

Other

Salary

£25,212 to £25,888 a year Pro rata.

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0551-25-0001

Job locations

Prospect Hospice

Moormead Road

Wroughton

Swindon

SN4 9BY


Job description

Job responsibilities

To provide high standards of care to the patient and family following an agreed nursing care plan, including practical care and emotional support.

There will be a requirement to respond in a timely way to meet patients rapidly changing needs as they move to the end of their life.

To act as a listener for patients and carers and enable them to say what is important to them.

To communicate sensitive information in a form that is understandable to patients and their carers.

To care for patients following death and support newly bereaved families.

To respect patient autonomy, beliefs and values, and maintain patient confidentiality and dignity.

Do you have?

Minimum Level 2 in Health and Social Care/Care Certificate.

Relevant healthcare assistant experience.

Good verbal and written communication skills.

A good awareness of your own limitations, and able to recognise the need for onward referral when needed.

Good IT skills.

A driving license and access to a car, prepared to travel throughout our defined catchment area (Swindon, Marlborough, Pewsey, Wootton Bassett, Lechlade, Fairford and Shrivenham).

It would also be great if you have:

Level 3 in Health and Social Care.

End of life care experience.

We value empathy, adaptability, and a calm, supportive presence someone who can make a difficult time more manageable for patients and families.

What is it like to work here?

Working for Prospect@Home is fulfilling, you are part of a team that cares & respects everyone. You feel valued & appreciated. You always receive support from every colleague, nothing is too much. Its so rewarding to support end of life patients and their families in such a difficult time. I would not work anywhere else.

Kerri, Prospect@Home Health Care Assistant

I love that Prospect can not only offer care on the Inpatient Unit, but now we can take our knowledge and skills into the wider community and be there for our patients who wish to remain at home with their loved ones. I think we are a special team who are passionate about giving the loving care at the time when someone needs it the most. If this sounds like you then come join our Prospect Family.

Kerrie, Prospect@Home Health Care Assistant

We offer a great range of benefits, including:

  • 27 days annual leave entitlement plus bank holidays (rising with length of service)
  • Membership of the NHS pension scheme is available for existing members.
  • Generous contributory pension scheme for all other staff.
  • Access to discounts with local retailers, gyms and service providers including Blue Light Discount Card.
  • A commitment to supporting your professional development.
  • Employee Assistance Programme and wellbeing team.
  • Family-friendly policies and practice.
  • Supportive induction, and training and development.
  • Free parking.

Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will review applications as they come in and therefore, we may close the vacancy before the closing date. Candidates are therefore advised to apply early.

Job description

Job responsibilities

To provide high standards of care to the patient and family following an agreed nursing care plan, including practical care and emotional support.

There will be a requirement to respond in a timely way to meet patients rapidly changing needs as they move to the end of their life.

To act as a listener for patients and carers and enable them to say what is important to them.

To communicate sensitive information in a form that is understandable to patients and their carers.

To care for patients following death and support newly bereaved families.

To respect patient autonomy, beliefs and values, and maintain patient confidentiality and dignity.

Do you have?

Minimum Level 2 in Health and Social Care/Care Certificate.

Relevant healthcare assistant experience.

Good verbal and written communication skills.

A good awareness of your own limitations, and able to recognise the need for onward referral when needed.

Good IT skills.

A driving license and access to a car, prepared to travel throughout our defined catchment area (Swindon, Marlborough, Pewsey, Wootton Bassett, Lechlade, Fairford and Shrivenham).

It would also be great if you have:

Level 3 in Health and Social Care.

End of life care experience.

We value empathy, adaptability, and a calm, supportive presence someone who can make a difficult time more manageable for patients and families.

What is it like to work here?

Working for Prospect@Home is fulfilling, you are part of a team that cares & respects everyone. You feel valued & appreciated. You always receive support from every colleague, nothing is too much. Its so rewarding to support end of life patients and their families in such a difficult time. I would not work anywhere else.

Kerri, Prospect@Home Health Care Assistant

I love that Prospect can not only offer care on the Inpatient Unit, but now we can take our knowledge and skills into the wider community and be there for our patients who wish to remain at home with their loved ones. I think we are a special team who are passionate about giving the loving care at the time when someone needs it the most. If this sounds like you then come join our Prospect Family.

Kerrie, Prospect@Home Health Care Assistant

We offer a great range of benefits, including:

  • 27 days annual leave entitlement plus bank holidays (rising with length of service)
  • Membership of the NHS pension scheme is available for existing members.
  • Generous contributory pension scheme for all other staff.
  • Access to discounts with local retailers, gyms and service providers including Blue Light Discount Card.
  • A commitment to supporting your professional development.
  • Employee Assistance Programme and wellbeing team.
  • Family-friendly policies and practice.
  • Supportive induction, and training and development.
  • Free parking.

Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will review applications as they come in and therefore, we may close the vacancy before the closing date. Candidates are therefore advised to apply early.

Person Specification

Qualifications

Essential

  • NVQ Level 2 in Care.
  • Care Certificate.
  • Post holders must hold a driving license and have access to a car and be prepared to travel throughout the defined catchment area.

Desirable

  • NVQ Level 3 in Care.

Skills

Essential

  • Good verbal and written communication skills.
  • Commitment to developing skills and knowledge of the care of the dying person and family.
  • Shows empathy and presents a calm, courteous and compassionate manner.

Desirable

  • Good IT skills.

Personal Qualities

Essential

  • Commitment to and ability to demonstrate Prospect Hospice values and behaviours at all times.
  • Have a track record of working inclusively and a genuine appreciation of the value of diversity.
  • Able to maintain the highest professional standards at all times, and act as a true ambassador for the Hospice and encourage others to do the same.
  • To be authentic, open honest and transparent.
  • Flexible shift patterns to include night shifts and weekends.

Experience

Essential

  • Relevant Health Care Assistant or Nursing Auxiliary experience.
  • Understanding of the role of the Health Care Assistant.
  • Able to work independently in the patients own home.
  • Good awareness of own limitations, and able to recognise the need to ask for assistance and for onward referral.
  • Able to demonstrate an understanding of the importance of boundaries in relationships with patients and their families.
  • Ability to work unsupervised but also a team player.
  • Able to demonstrate an understanding of the importance of developing ways to sustain own coping, including use of support and supervision.

Desirable

  • Palliative care experience.
Person Specification

Qualifications

Essential

  • NVQ Level 2 in Care.
  • Care Certificate.
  • Post holders must hold a driving license and have access to a car and be prepared to travel throughout the defined catchment area.

Desirable

  • NVQ Level 3 in Care.

Skills

Essential

  • Good verbal and written communication skills.
  • Commitment to developing skills and knowledge of the care of the dying person and family.
  • Shows empathy and presents a calm, courteous and compassionate manner.

Desirable

  • Good IT skills.

Personal Qualities

Essential

  • Commitment to and ability to demonstrate Prospect Hospice values and behaviours at all times.
  • Have a track record of working inclusively and a genuine appreciation of the value of diversity.
  • Able to maintain the highest professional standards at all times, and act as a true ambassador for the Hospice and encourage others to do the same.
  • To be authentic, open honest and transparent.
  • Flexible shift patterns to include night shifts and weekends.

Experience

Essential

  • Relevant Health Care Assistant or Nursing Auxiliary experience.
  • Understanding of the role of the Health Care Assistant.
  • Able to work independently in the patients own home.
  • Good awareness of own limitations, and able to recognise the need to ask for assistance and for onward referral.
  • Able to demonstrate an understanding of the importance of boundaries in relationships with patients and their families.
  • Ability to work unsupervised but also a team player.
  • Able to demonstrate an understanding of the importance of developing ways to sustain own coping, including use of support and supervision.

Desirable

  • Palliative care experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Prospect Hospice

Address

Prospect Hospice

Moormead Road

Wroughton

Swindon

SN4 9BY


Employer's website

https://www.prospect-hospice.net/working-for-us/vacant-positions/ (Opens in a new tab)

Employer details

Employer name

Prospect Hospice

Address

Prospect Hospice

Moormead Road

Wroughton

Swindon

SN4 9BY


Employer's website

https://www.prospect-hospice.net/working-for-us/vacant-positions/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

13 May 2025

Pay scheme

Other

Salary

£25,212 to £25,888 a year Pro rata.

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0551-25-0001

Job locations

Prospect Hospice

Moormead Road

Wroughton

Swindon

SN4 9BY


Supporting documents

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Prospect Hospice's privacy notice (opens in a new tab)