Mastercall Healthcare

Advanced Clinical Practitioner

The closing date is 27 January 2026

Job summary

Mastercall Healthcare is expanding its highly skilled team of Advanced Clinical Practitioners, including Senior ACPs, and were looking for experienced, clinically driven professionals to join us.

Are you an autonomous practitioner who thrives in fast-paced environments and values teamwork, flexibility, and high-quality patient care? If so, this could be the perfect opportunity for you.

Our Services

Urgent Treatment Centres (UTCs) Trafford

Our GP-led UTCs provide appointments via NHS 111 or GP referral and are equipped to diagnose and manage many of the common conditions that would otherwise present to A&E. We also operate established pathways, including DVT services, point of care testing with further expansion planned as the service develops.

Alternative to Transfer Service NWAS and Care Homes referrals as part of admission avoidance

Providing remote clinical advice, support, and treatment to patients supported by NWAS and care homes, helping to prevent unnecessary hospital admissions.

Out of Hours Services Stockport and Trafford

Delivering telephone triage, face-to-face consultations, and home visits to residents when GP practices are closed.

Clinical Assessment Service (CAS)

Providing expert clinical advice to low-acuity 999 calls, ensuring patients are safely directed to the most appropriate care pathway.

Main duties of the job

Mastercall is a dynamic, patient-focused provider of urgent primary care services, delivering safe, effective, and responsive care across Stockport and Trafford. Our services span a wide range of urgent and unscheduled care settings, ensuring that no two days are ever the same.

As an ACP with Mastercall, you will work as an autonomous practitioner, demonstrating advanced clinical knowledge and decision-making skills. Responsibilities include:

  • Comprehensive, holistic patient assessment
  • Prescribing where appropriate
  • Managing complex and undifferentiated presentations
  • Making onward referrals and coordinating care
  • Working independently while contributing to a supportive multidisciplinary team

This role offers exposure across urgent primary care settings, ensuring variety, challenge, and professional development.

Were seeking confident and experienced ACPs who:

  • Thrive in fast-paced urgent care environments
  • Are passionate about delivering high-quality, patient-centred care
  • Have at least 12 months working as an ACP in primary, urgent, or emergency care
  • Are reliable, adaptable, and clinically competent

We are looking for clinicians we can work 1 to 4 sessions per week 7.5 to 30 hours per week

Rate of pay £28.86 to £42.44per hour, depending on experience, role, and shift pattern.

You must have the right to work in the UK

We are unable to offer graduate or visa sponsorship, and visa extensions are not available for this role

About us

Mastercall Healthcare has over 29 years experience as an innovative, highly performing, award-winning Social Enterprise organisation.

We are passionate about providing the very best patient care at the very best place for the patient.

Our Social Value ethos commits us to ensuring the very best use of the public pound, maximising the return on investment of our commissioners, and supporting the NHS deliver affordable, effective, safe patient centred services.

Our purpose is to ensure that we deliver safe, high quality, patient centred services that support people to live and age well. We are here to support our community and our health and social care partners. We provide a range of highly effective urgent primary care services that support hospital admission avoidance and early supported discharge from hospital where clinically safe and appropriate.

Employee benefits include:

Living Wage Employer

NHS Pension Scheme

NHS Blue light card/Discount scheme

Flexible working

Career development

Competitive rates of pay

Generous holiday entitlement, long service enhancements and the option to purchase additional l eave

Wellbeing schemes

Details

Date posted

14 January 2026

Pay scheme

Other

Salary

Depending on experience £28.86 to £42.44 per hour depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0540-26-0005

Job locations

International House

Pepper Road

Stockport

SK7 5BW


Trafford Healthcare Nhs Trust

Moorside Road

Urmston

Manchester

M41 5SL


Job description

Job responsibilities

As an ACP with Mastercall, you will work as an autonomous practitioner, demonstrating advanced clinical knowledge and decision-making skills. Responsibilities include:

  • Comprehensive, holistic patient assessment
  • Prescribing where appropriate
  • Managing complex and undifferentiated presentations
  • Making onward referrals and coordinating care
  • Working independently while contributing to a supportive multidisciplinary team

This role offers exposure across urgent primary care settings, ensuring variety, challenge, and professional development.

Job description

Job responsibilities

As an ACP with Mastercall, you will work as an autonomous practitioner, demonstrating advanced clinical knowledge and decision-making skills. Responsibilities include:

  • Comprehensive, holistic patient assessment
  • Prescribing where appropriate
  • Managing complex and undifferentiated presentations
  • Making onward referrals and coordinating care
  • Working independently while contributing to a supportive multidisciplinary team

This role offers exposure across urgent primary care settings, ensuring variety, challenge, and professional development.

Person Specification

General Qualities

Essential

  • Management of a range of illness including acute and primary care / community
  • Management of complex patients
  • Proficient in advanced clinical examination skills
  • Understanding of local, regional and national health policy
  • Advanced understanding and experience of clinical governance and leadership
  • Exemplary written and verbal communication skills
  • Negotiation skills
  • Change management
  • Self directed motivated enthusiastic and approachable
  • Dynamic problem solving
  • Excellent team player
  • A positive role model
  • Works well under pressure
  • Maintain quality of care at all times

Desirable

  • Knowledge of community/public health
  • Management experience
  • Refresher examination skill course
  • Leadership development course
  • Conflict resolution training
  • Process mapping/service redesign

Experience

Essential

  • Minimum 5 years post registration experience
  • 2 years ACP experience in primary/urgent care
  • Minor illness/ailments experience
  • Experience of Triage/prioritisation
  • Contribution to policy / procedure development
  • Leadership and Leading a team
  • Clinical governance, quality and safety experience
  • Audit and research
  • Extended scope skills relevant to unplanned, out of hours, community care

Desirable

  • Minor injury experience
  • Project management experience
  • Triage training/teaching

Qualifications

Essential

  • Registered nurse/paramedic or other registered health professional
  • Minimum of two clinical modules at level 7 related to clinical practice plus demonstrable equivalent level of skills (one to be NMP)
  • Minimum of 2 years ACP experience in primary/unscheduled care

Desirable

  • MSc in Advanced Clinical Practice
  • V300 Non-Medical Prescribing
  • BSc in related subject
  • Mentor/teaching qualification
  • Clinical supervision training
Person Specification

General Qualities

Essential

  • Management of a range of illness including acute and primary care / community
  • Management of complex patients
  • Proficient in advanced clinical examination skills
  • Understanding of local, regional and national health policy
  • Advanced understanding and experience of clinical governance and leadership
  • Exemplary written and verbal communication skills
  • Negotiation skills
  • Change management
  • Self directed motivated enthusiastic and approachable
  • Dynamic problem solving
  • Excellent team player
  • A positive role model
  • Works well under pressure
  • Maintain quality of care at all times

Desirable

  • Knowledge of community/public health
  • Management experience
  • Refresher examination skill course
  • Leadership development course
  • Conflict resolution training
  • Process mapping/service redesign

Experience

Essential

  • Minimum 5 years post registration experience
  • 2 years ACP experience in primary/urgent care
  • Minor illness/ailments experience
  • Experience of Triage/prioritisation
  • Contribution to policy / procedure development
  • Leadership and Leading a team
  • Clinical governance, quality and safety experience
  • Audit and research
  • Extended scope skills relevant to unplanned, out of hours, community care

Desirable

  • Minor injury experience
  • Project management experience
  • Triage training/teaching

Qualifications

Essential

  • Registered nurse/paramedic or other registered health professional
  • Minimum of two clinical modules at level 7 related to clinical practice plus demonstrable equivalent level of skills (one to be NMP)
  • Minimum of 2 years ACP experience in primary/unscheduled care

Desirable

  • MSc in Advanced Clinical Practice
  • V300 Non-Medical Prescribing
  • BSc in related subject
  • Mentor/teaching qualification
  • Clinical supervision training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mastercall Healthcare

Address

International House

Pepper Road

Stockport

SK7 5BW


Employer's website

http://www.mastercall.org.uk/ (Opens in a new tab)

Employer details

Employer name

Mastercall Healthcare

Address

International House

Pepper Road

Stockport

SK7 5BW


Employer's website

http://www.mastercall.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Co-ordinator

Hayley Leatherbarrow

h.leatherbarrow@nhs.net

01614767006

Details

Date posted

14 January 2026

Pay scheme

Other

Salary

Depending on experience £28.86 to £42.44 per hour depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0540-26-0005

Job locations

International House

Pepper Road

Stockport

SK7 5BW


Trafford Healthcare Nhs Trust

Moorside Road

Urmston

Manchester

M41 5SL


Supporting documents

Privacy notice

Mastercall Healthcare's privacy notice (opens in a new tab)