Mastercall Healthcare

Senior Advanced Clinical Practitioner

The closing date is 01 October 2025

Job summary

Are you an experienced, clinically driven autonomous practitioner, keen to work in a fantastic team. Mastercall is a dynamic and patient focused provider of urgent primary care services, including remote triage, face to face consultations in the out of hours, urgent treatment centres and home visiting services across Stockport and Trafford.

This role will involve working as an expert practitioner, demonstrating advanced knowledge and clinical skills in undertaking a holistic assessment, prescribing where appropriate, making onward referrals and working autonomously.

We are looking for confident Senior Advanced Clinical Practitioners (ACPs) who thrive in fast-paced environments and are passionate about delivering high quality patient care.

We are seeking candidates to work 1 to 4 sessions per week 7.5 to 30 hours per week

Rates of pay £33.27per hour to £42.44 per hour depending on day and times.

You must have right to work in the UK as we are unable to offer graduate or visa sponsorship and no visa extensions can be offered for this role.

Main duties of the job

ACP is an experienced clinician who, acting within their professional boundaries, will work flexibly to provide care for the presenting-patient, from initial history taking, clinical assessment, diagnosis, treatment to evaluation of care. The clinician in this role will be a key to supporting the clinical work across Mastercall, whilst acting as a positive and enthusiastic role model, supporting junior staff and developing our workforce.

The post holder will demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills, for patients within the out-of-hours, , supporting new work streams and services to manage patients out of hospital. The post holder will demonstrate critical thinking in the clinical decision-making process. They will work collaboratively and flexibly with the wider healthcare team to meet the needs of patients, and at times using their own initiative.

Mastercall ACP's will be encouraged to participate in service development and improvement for the benefit of patients and/or the organisation, through identifying opportunities to innovate and work differently to meet the demands of the changing healthcare environment. In order to work at this level all pillars of advanced practice for NMC/ AHCP requirements must be met.

About us

Mastercall Healthcare has over 29 years experience as an innovative, highly performing, award-winning Social Enterprise organisation.

We are passionate about providing the very best patient care at the very best place for the patient.

Our Social Value ethos commits us to ensuring the very best use of the public pound, maximising the return on investment of our commissioners, and supporting the NHS deliver affordable, effective, safe patient centred services.

Our purpose is to ensure that we deliver safe, high quality, patient centred services that support people to live and age well. We are here to support our community and our health and social care partners. We provide a range of highly effective urgent primary care services that support hospital admission avoidance and early supported discharge from hospital where clinically safe and appropriate.

Employee benefits include:

Living wage employer

NHS pension scheme

NHS blue light card/ discount schemes

Flexible and homeworking

Career development

Competitive rates of pay

Generous holiday entitlement, long service enhancements and with option to purchase additional leave.

Details

Date posted

17 September 2025

Pay scheme

Other

Salary

£33.27 to £42.44 an hour depending on time of shifts

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0540-25-0017

Job locations

International House

Pepper Road

Stockport

SK7 5BW


Job description

Job responsibilities

The post holder is an experienced clinician who, acting within their professional boundaries, will work flexibly to provide care for the presenting-patient, from initial history taking, clinical assessment, diagnosis, treatment to evaluation of care.

The clinician in this role will be a key to supporting the clinical work across Mastercall, whilst acting as a positive and enthusiastic role model, supporting junior staff and developing our workforce.

The post holder will demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills, for patients within the out-of-hours, urgent care, IV service, alternative to transfer and walk-in-centre areas, supporting new work streams and services to manage patients out of hospital.

The post holder will demonstrate critical thinking in the clinical decision-making process. They will work collaboratively and flexibly with the wider healthcare team to meet the needs of patients, supporting the delivery of policy and procedures, providing clinical leadership as required, using their own initiative.

The post holder will participate in and lead change for the benefit of patients and/or the organisation and be a key member of the senior clinical team, identifying opportunities to innovate and work differently to meet the demands of the changing healthcare environment. In order to work at this level NMC requirements for advanced practice must be met.

Please see full Job description attached for further details.

Job description

Job responsibilities

The post holder is an experienced clinician who, acting within their professional boundaries, will work flexibly to provide care for the presenting-patient, from initial history taking, clinical assessment, diagnosis, treatment to evaluation of care.

The clinician in this role will be a key to supporting the clinical work across Mastercall, whilst acting as a positive and enthusiastic role model, supporting junior staff and developing our workforce.

The post holder will demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills, for patients within the out-of-hours, urgent care, IV service, alternative to transfer and walk-in-centre areas, supporting new work streams and services to manage patients out of hospital.

The post holder will demonstrate critical thinking in the clinical decision-making process. They will work collaboratively and flexibly with the wider healthcare team to meet the needs of patients, supporting the delivery of policy and procedures, providing clinical leadership as required, using their own initiative.

The post holder will participate in and lead change for the benefit of patients and/or the organisation and be a key member of the senior clinical team, identifying opportunities to innovate and work differently to meet the demands of the changing healthcare environment. In order to work at this level NMC requirements for advanced practice must be met.

Please see full Job description attached for further details.

Person Specification

Experience

Essential

  • Minimum 3 years post advanced practice experience
  • Proven experience working in urgent care, primary care, or OOH.
  • Advanced clinical assessment, diagnostics, and decision-making skills
  • Experience in managing complex patients in community or OOH settings.
  • Experience in telephone triage / clinical prioritisation
  • Contribution to development of guidelines, pathways or policy
  • Experience supervising junior clinical staff or trainees.
  • Evidence of leading change or service improvement initiatives
  • Experience delivering training or teaching.

Desirable

  • Project or programme management experience
  • Experience working across system partners (e.g. PCNs, ICBs, 111)

General Qualities

Essential

  • Self-directed, proactive, and solutions-focused
  • Excellent communication and team-working abilities
  • Approachable and supportive leadership style
  • Commitment to high-quality patient care and safety
  • Ability to work under pressure and adapt to change.
  • Positive attitude to learning and development.
  • Willingness to work unsocial hours including weekends and evenings.

Desirable

  • Experience of using EMIS/Adastra/111 systems

Qualifications

Essential

  • Registered with the NMC/HCPC as a Nurse, Paramedic
  • MSc in Advanced Clinical Practice or equivalent
  • Independent Prescribing qualification (V300 or equivalent)

Desirable

  • Teaching/mentorship qualification (e.g. Practice Assessor, PGCert)
  • BSc in relevant clinical subject
  • Quality improvement or service development training
Person Specification

Experience

Essential

  • Minimum 3 years post advanced practice experience
  • Proven experience working in urgent care, primary care, or OOH.
  • Advanced clinical assessment, diagnostics, and decision-making skills
  • Experience in managing complex patients in community or OOH settings.
  • Experience in telephone triage / clinical prioritisation
  • Contribution to development of guidelines, pathways or policy
  • Experience supervising junior clinical staff or trainees.
  • Evidence of leading change or service improvement initiatives
  • Experience delivering training or teaching.

Desirable

  • Project or programme management experience
  • Experience working across system partners (e.g. PCNs, ICBs, 111)

General Qualities

Essential

  • Self-directed, proactive, and solutions-focused
  • Excellent communication and team-working abilities
  • Approachable and supportive leadership style
  • Commitment to high-quality patient care and safety
  • Ability to work under pressure and adapt to change.
  • Positive attitude to learning and development.
  • Willingness to work unsocial hours including weekends and evenings.

Desirable

  • Experience of using EMIS/Adastra/111 systems

Qualifications

Essential

  • Registered with the NMC/HCPC as a Nurse, Paramedic
  • MSc in Advanced Clinical Practice or equivalent
  • Independent Prescribing qualification (V300 or equivalent)

Desirable

  • Teaching/mentorship qualification (e.g. Practice Assessor, PGCert)
  • BSc in relevant clinical subject
  • Quality improvement or service development training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mastercall Healthcare

Address

International House

Pepper Road

Stockport

SK7 5BW


Employer's website

http://www.mastercall.org.uk/ (Opens in a new tab)

Employer details

Employer name

Mastercall Healthcare

Address

International House

Pepper Road

Stockport

SK7 5BW


Employer's website

http://www.mastercall.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Co-ordinator

Hayley Leatherbarrow

h.leatherbarrow@nhs.net

Details

Date posted

17 September 2025

Pay scheme

Other

Salary

£33.27 to £42.44 an hour depending on time of shifts

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0540-25-0017

Job locations

International House

Pepper Road

Stockport

SK7 5BW


Supporting documents

Privacy notice

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