Job summary
Are you an experienced, clinically driven autonomous
practitioner, keen to work in a fantastic team. Mastercall is a dynamic and
patient focused provider of urgent primary care services, including remote
triage, face to face consultations in the out of hours, urgent treatment
centres and home visiting services across Stockport and Trafford.
This role will involve working as an expert practitioner,
demonstrating advanced knowledge and clinical skills in undertaking a holistic
assessment, prescribing where appropriate, making onward referrals and working
autonomously.
We are looking for confident Senior Advanced Clinical
Practitioners (ACPs) who thrive in fast-paced environments and are passionate
about delivering high quality patient care.
We are seeking candidates to
work 1 to 4 sessions per week 7.5 to 30 hours per week
Rates of pay £33.27per hour to £42.44 per hour depending
on day and times.
You must have right to work in the UK as we are unable to
offer graduate or visa sponsorship and no visa extensions can be offered for
this role.
Main duties of the job
ACP is an experienced clinician who, acting within their
professional boundaries, will work flexibly to provide care for the
presenting-patient, from initial history taking, clinical assessment,
diagnosis, treatment to evaluation of care. The clinician in this role will be
a key to supporting the clinical work across Mastercall, whilst acting as a
positive and enthusiastic role model, supporting junior staff and developing
our workforce.
The post holder will demonstrate safe, clinical
decision-making and expert care, including assessment and diagnostic skills,
for patients within the out-of-hours, , supporting new work streams and
services to manage patients out of hospital. The post holder will demonstrate
critical thinking in the clinical decision-making process. They will work
collaboratively and flexibly with the wider healthcare team to meet the needs
of patients, and at times using their own initiative.
Mastercall ACP's will be encouraged to participate in
service development and improvement for the benefit of patients and/or the
organisation, through identifying opportunities to innovate and work
differently to meet the demands of the changing healthcare environment. In
order to work at this level all pillars of advanced practice for NMC/ AHCP
requirements must be met.
About us
Mastercall Healthcare has over 29 years experience as an
innovative, highly performing, award-winning Social Enterprise organisation.
We are passionate about providing the very best patient care
at the very best place for the patient.
Our Social Value ethos commits us to ensuring the very best
use of the public pound, maximising the return on investment of our
commissioners, and supporting the NHS deliver affordable, effective, safe
patient centred services.
Our purpose is to ensure that we deliver safe, high quality,
patient centred services that support people to live and age well. We are here
to support our community and our health and social care partners. We provide a
range of highly effective urgent primary care services that support hospital
admission avoidance and early supported discharge from hospital where
clinically safe and appropriate.
Employee benefits include:
Living wage employer
NHS pension scheme
NHS blue light card/ discount schemes
Flexible and homeworking
Career development
Competitive rates of pay
Generous holiday entitlement, long service enhancements and
with option to purchase additional leave.
Job description
Job responsibilities
The post holder is an experienced clinician who, acting
within their professional boundaries, will work flexibly to provide care for
the presenting-patient, from initial history taking, clinical assessment,
diagnosis, treatment to evaluation of care.
The clinician in this role will be a key to supporting the
clinical work across Mastercall, whilst acting as a positive and enthusiastic
role model, supporting junior staff and developing our workforce.
The post holder will demonstrate safe, clinical
decision-making and expert care, including assessment and diagnostic skills,
for patients within the out-of-hours, urgent care, IV service, alternative to
transfer and walk-in-centre areas, supporting new work streams and services to
manage patients out of hospital.
The post holder will demonstrate critical thinking in the
clinical decision-making process. They will work collaboratively and flexibly
with the wider healthcare team to meet the needs of patients, supporting the
delivery of policy and procedures, providing clinical leadership as required,
using their own initiative.
The post holder will participate in and lead change for the
benefit of patients and/or the organisation and be a key member of the senior
clinical team, identifying opportunities to innovate and work differently to
meet the demands of the changing healthcare environment. In order to work at
this level NMC requirements for advanced practice must be met.
Please see full Job description attached for further details.
Job description
Job responsibilities
The post holder is an experienced clinician who, acting
within their professional boundaries, will work flexibly to provide care for
the presenting-patient, from initial history taking, clinical assessment,
diagnosis, treatment to evaluation of care.
The clinician in this role will be a key to supporting the
clinical work across Mastercall, whilst acting as a positive and enthusiastic
role model, supporting junior staff and developing our workforce.
The post holder will demonstrate safe, clinical
decision-making and expert care, including assessment and diagnostic skills,
for patients within the out-of-hours, urgent care, IV service, alternative to
transfer and walk-in-centre areas, supporting new work streams and services to
manage patients out of hospital.
The post holder will demonstrate critical thinking in the
clinical decision-making process. They will work collaboratively and flexibly
with the wider healthcare team to meet the needs of patients, supporting the
delivery of policy and procedures, providing clinical leadership as required,
using their own initiative.
The post holder will participate in and lead change for the
benefit of patients and/or the organisation and be a key member of the senior
clinical team, identifying opportunities to innovate and work differently to
meet the demands of the changing healthcare environment. In order to work at
this level NMC requirements for advanced practice must be met.
Please see full Job description attached for further details.
Person Specification
Experience
Essential
- Minimum 3 years post advanced practice experience
- Proven experience working in urgent care, primary care, or OOH.
- Advanced clinical assessment, diagnostics, and decision-making skills
- Experience in managing complex patients in community or OOH settings.
- Experience in telephone triage / clinical prioritisation
- Contribution to development of guidelines, pathways or policy
- Experience supervising junior clinical staff or trainees.
- Evidence of leading change or service improvement initiatives
- Experience delivering training or teaching.
Desirable
- Project or programme management experience
- Experience working across system partners (e.g. PCNs, ICBs, 111)
General Qualities
Essential
- Self-directed, proactive, and solutions-focused
- Excellent communication and team-working abilities
- Approachable and supportive leadership style
- Commitment to high-quality patient care and safety
- Ability to work under pressure and adapt to change.
- Positive attitude to learning and development.
- Willingness to work unsocial hours including weekends and evenings.
Desirable
- Experience of using EMIS/Adastra/111 systems
Qualifications
Essential
- Registered with the NMC/HCPC as a Nurse, Paramedic
- MSc in Advanced Clinical Practice or equivalent
- Independent Prescribing qualification (V300 or equivalent)
Desirable
- Teaching/mentorship qualification (e.g. Practice Assessor, PGCert)
- BSc in relevant clinical subject
- Quality improvement or service development training
Person Specification
Experience
Essential
- Minimum 3 years post advanced practice experience
- Proven experience working in urgent care, primary care, or OOH.
- Advanced clinical assessment, diagnostics, and decision-making skills
- Experience in managing complex patients in community or OOH settings.
- Experience in telephone triage / clinical prioritisation
- Contribution to development of guidelines, pathways or policy
- Experience supervising junior clinical staff or trainees.
- Evidence of leading change or service improvement initiatives
- Experience delivering training or teaching.
Desirable
- Project or programme management experience
- Experience working across system partners (e.g. PCNs, ICBs, 111)
General Qualities
Essential
- Self-directed, proactive, and solutions-focused
- Excellent communication and team-working abilities
- Approachable and supportive leadership style
- Commitment to high-quality patient care and safety
- Ability to work under pressure and adapt to change.
- Positive attitude to learning and development.
- Willingness to work unsocial hours including weekends and evenings.
Desirable
- Experience of using EMIS/Adastra/111 systems
Qualifications
Essential
- Registered with the NMC/HCPC as a Nurse, Paramedic
- MSc in Advanced Clinical Practice or equivalent
- Independent Prescribing qualification (V300 or equivalent)
Desirable
- Teaching/mentorship qualification (e.g. Practice Assessor, PGCert)
- BSc in relevant clinical subject
- Quality improvement or service development training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).