Job summary
Job summary
We are seeking an exceptional Payroll
& Benefits Manager who motivates others and consistently always delivers
the best service, who understands the importance of ensuring accuracy and data
protection in a fast-paced environment. This fantastic role is based at Mastercall
Healthcare in Hazel Grove, Stockport, the role is flexible working 30 37.5
hours per week. The salary is £40 - £42K
full time (pro rata) depending on experience.
The post holder will be instrumental as a key
member of the People & OD Leadership Team, supporting the People team and
wider business. Ensuring that supporting plans are in place and the execution
of them enables the business to meet its strategic and commercial objectives.
Main duties of the job
The main purpose of the Payroll & Benefits Manager post is to support, plan, coordinate and organise the payroll and benefits functions at Mastercall. The post holder needs to be adaptable, highly organised, with the ability to respond quickly to new challenges and priorities to keep operations running smoothly. An important aspect of this post is the understanding and ability to always maintain the strictest confidentiality.
A full job description is available
About us
Mastercall Healthcare has 25 years
experience as an innovative, highly performing, award-winning Social Enterprise
organisation.
We are passionate about providing the
very best patient care at the very best place for the patient.
Our Social Value ethos commits us to
ensuring the very best use of the public pound, maximising the return on
investment of our commissioners, and supporting the NHS deliver affordable,
effective, safe patient centred services.
Our purpose is to ensure that we
deliver safe, high quality, patient centred services that support people to
live and age well. We are here to support our community and our health and
social care partners. We provide a range of highly effective urgent primary
care services that support hospital admission avoidance and early supported
discharge from hospital where clinically safe and appropriate.
Employee benefits include:
NHS
pension scheme
NHS
Fleet Cars
NHS blue
light card/ discount schemes
Flexible
and homeworking
Career
development
Competitive
rates of pay
Employee Assistance Programme
Generous
holiday entitlement, long service enhancements and with option to purchase
additional leave.
Day off
for your birthday
Wellbeing
schemes and more ...
Job description
Job responsibilities
Job responsibilities
Providing high
quality and comprehensive payroll, pension, and benefits service. Using
advanced, specialised, and technical knowledge to support all employees
throughout the organisation by offering information relevant to their enquiry
or directing them to the most appropriate person.
Ensuring the
payroll/pension team delivers a first-class customer focused service that is
fully compliant with relevant legislation, codes of practice and pension
procedures.
To ensure all
payroll, pension and benefits changes are processed and validated in accordance
with the timetables and that any delays are communicated and discussed with the
People Leadership Team.
Responsible for
managing the timely and accurate processing of payroll transactions including
pension, benefits, taxes/other deductions for employees and self-employed
contractors/GPs and manage the process for all bank payments for payroll and
self-employed contractors/GPs. Taking a hands-on approach to the delivery of
both monthly and weekly payrolls, including third party payments.
Responsible for
managing processing pension contributions for employees and self-employed
contractors/GPs. Liaising with NHS Pensions Authority/NEST Pensions and
ensuring that pension queries/deductions are processed in a timely manner.
Providing and/or
facilitating guidance to employees changing pension contribution and using
benefits and managing the related communications and providing
training/arranging workshops where necessary on all company payroll processes
and benefits.
Overall
line-management of the payroll and finance team. Setting objectives and
prioritising workload. Ensuring that all team members receive regular 1:1s and
appraisals and that any training and development needs are identified and
implemented.
Identify, recommend
and implement continuous improvements to payroll system design, time and
attendance processes/ systems, and payroll and pension procedures.
Participating/leading
in projects relating to the development of the integrated payroll-HR systems,
taking a lead on identifying possible improvements to the systems and playing a
key role in implementing agreed changes.
Liaising with the
Finance team in monitoring that there are sufficient monies in the bank to
cover all payroll related outgoings. Escalating concerns to CPO/CEO if funds
are not available, where appropriate.
Regularly review
all contracts with external providers relating to payroll and benefits,
ensuring that contracts are re-negotiated in a timely manner and that charges
received are in accordance with the contract.
Ensure annual
reviews of departmental policies and procedures are carried out and updates
made as necessary.
Produce and present
documents using standard software packages, including the use of spreadsheets
to process and analyse data to produce reports.
Maintain and use databases. Receive,
transmit and control information electronically. Implement effective security and information
management processes.
Generating complex
information, this includes compiling information from a variety of sources and
analysing and extrapolating data.
Job description
Job responsibilities
Job responsibilities
Providing high
quality and comprehensive payroll, pension, and benefits service. Using
advanced, specialised, and technical knowledge to support all employees
throughout the organisation by offering information relevant to their enquiry
or directing them to the most appropriate person.
Ensuring the
payroll/pension team delivers a first-class customer focused service that is
fully compliant with relevant legislation, codes of practice and pension
procedures.
To ensure all
payroll, pension and benefits changes are processed and validated in accordance
with the timetables and that any delays are communicated and discussed with the
People Leadership Team.
Responsible for
managing the timely and accurate processing of payroll transactions including
pension, benefits, taxes/other deductions for employees and self-employed
contractors/GPs and manage the process for all bank payments for payroll and
self-employed contractors/GPs. Taking a hands-on approach to the delivery of
both monthly and weekly payrolls, including third party payments.
Responsible for
managing processing pension contributions for employees and self-employed
contractors/GPs. Liaising with NHS Pensions Authority/NEST Pensions and
ensuring that pension queries/deductions are processed in a timely manner.
Providing and/or
facilitating guidance to employees changing pension contribution and using
benefits and managing the related communications and providing
training/arranging workshops where necessary on all company payroll processes
and benefits.
Overall
line-management of the payroll and finance team. Setting objectives and
prioritising workload. Ensuring that all team members receive regular 1:1s and
appraisals and that any training and development needs are identified and
implemented.
Identify, recommend
and implement continuous improvements to payroll system design, time and
attendance processes/ systems, and payroll and pension procedures.
Participating/leading
in projects relating to the development of the integrated payroll-HR systems,
taking a lead on identifying possible improvements to the systems and playing a
key role in implementing agreed changes.
Liaising with the
Finance team in monitoring that there are sufficient monies in the bank to
cover all payroll related outgoings. Escalating concerns to CPO/CEO if funds
are not available, where appropriate.
Regularly review
all contracts with external providers relating to payroll and benefits,
ensuring that contracts are re-negotiated in a timely manner and that charges
received are in accordance with the contract.
Ensure annual
reviews of departmental policies and procedures are carried out and updates
made as necessary.
Produce and present
documents using standard software packages, including the use of spreadsheets
to process and analyse data to produce reports.
Maintain and use databases. Receive,
transmit and control information electronically. Implement effective security and information
management processes.
Generating complex
information, this includes compiling information from a variety of sources and
analysing and extrapolating data.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent, e.g BTEC level 5 Management and Business studies.
Desirable
- Certificate in Payroll Management, CIPD/CIPP or similar.
- Certificate in Pensions Administration, CIPD/CIPP or similar.
Experience
Essential
- Experience in NHS, primary care or healthcare sector.
- Ability to provide complex, confidential, and sensitive information, which requires negotiating, recording and reporting skills.
- Excellent understanding and operating skills with Microsoft Office and Internet platforms.
- Ability to present complex information in an understandable way.
- Accounts Management experience
- Up to date knowledge of Financial (including NHS pensions) and Health & Safety legislation.
Desirable
- Experience of Rota Master, People Plus, Sage, Adastra and Hansa
General Qualities
Essential
- Fully understand and be able to work as a team member, providing support and advise to the team and act as a positive role model.
- Reliable, resourceful, approachable, and discreet; maintaining confidentiality at all times with excellent attention to detail and accuracy.
- Articulate with excellent communication skills (verbal and written)
- Ability to work under pressure remaining calm and unflappable and be able to respond effectively to, and cope with, varied priorities in a span of duty.
- Able to deal with conflict, work on own initiative and collaborate with others.
- Flexibility in working hours particularly at month end/ year end and peak periods.
- Excellent organisational and prioritising skills.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent, e.g BTEC level 5 Management and Business studies.
Desirable
- Certificate in Payroll Management, CIPD/CIPP or similar.
- Certificate in Pensions Administration, CIPD/CIPP or similar.
Experience
Essential
- Experience in NHS, primary care or healthcare sector.
- Ability to provide complex, confidential, and sensitive information, which requires negotiating, recording and reporting skills.
- Excellent understanding and operating skills with Microsoft Office and Internet platforms.
- Ability to present complex information in an understandable way.
- Accounts Management experience
- Up to date knowledge of Financial (including NHS pensions) and Health & Safety legislation.
Desirable
- Experience of Rota Master, People Plus, Sage, Adastra and Hansa
General Qualities
Essential
- Fully understand and be able to work as a team member, providing support and advise to the team and act as a positive role model.
- Reliable, resourceful, approachable, and discreet; maintaining confidentiality at all times with excellent attention to detail and accuracy.
- Articulate with excellent communication skills (verbal and written)
- Ability to work under pressure remaining calm and unflappable and be able to respond effectively to, and cope with, varied priorities in a span of duty.
- Able to deal with conflict, work on own initiative and collaborate with others.
- Flexibility in working hours particularly at month end/ year end and peak periods.
- Excellent organisational and prioritising skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
