MSI Reproductive Choices

Client Care Coordinator (Reading)

The closing date is 03 April 2026

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;

https://globaleur232.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/7845

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Are you an organised, people-focused professional who thrives in a busy environment and wants to make a real difference? We are a specialist healthcare provider delivering abortion care, vasectomy services and long-acting contraception in a safe, compassionate and non-judgemental setting. We are looking for a Client Care Coordinator to be the welcoming face and steady support at the heart of our Regional Treatment Centre.

This is more than an administrative role, its an opportunity to be part of a dedicated team providing essential healthcare services. You will be the first point of contact for our clients, offering reassurance and professionalism while managing appointments, handling confidential information and ensuring the smooth day-to-day running of the service. Were looking for someone with administrative and/or customer service experience who is highly organised, confident in problem-solving and able to juggle priorities with empathy and efficiency.

Youll need to be flexible and able to travel to our Chesham or Oxford site at least once a week. In return, we offer free parking at all sites, any travel outside of the Reading centre is reimbursed, opportunities to broaden your skills through link roles within the organisation, and the chance to grow within a diverse, supportive team. This is a rewarding role where your work genuinely matters every single day.

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you're considered for this role?

Details

Date posted

05 March 2026

Pay scheme

Other

Salary

£26,976.16 to £28,648.84 a year (depending on experience)

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-26-0046

Job locations

M S I Reproductive Choices

Moulsford Mews

Reading

RG30 1AP


Job description

Job responsibilities

For more information on the role, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

Job description

Job responsibilities

For more information on the role, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

Person Specification

Experience

Desirable

  • Experience of working in a Contact Centre
Person Specification

Experience

Desirable

  • Experience of working in a Contact Centre

Employer details

Employer name

MSI Reproductive Choices

Address

M S I Reproductive Choices

Moulsford Mews

Reading

RG30 1AP


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

Employer details

Employer name

MSI Reproductive Choices

Address

M S I Reproductive Choices

Moulsford Mews

Reading

RG30 1AP


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Coordinator

ryan baker

ryan.baker-kondrot@msichoices.org.uk

01454457422

Details

Date posted

05 March 2026

Pay scheme

Other

Salary

£26,976.16 to £28,648.84 a year (depending on experience)

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-26-0046

Job locations

M S I Reproductive Choices

Moulsford Mews

Reading

RG30 1AP


Privacy notice

MSI Reproductive Choices's privacy notice (opens in a new tab)