MSI Reproductive Choices

Client Care Coordinator (Rotherham)

The closing date is 12 January 2026

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;

https://globaleur232.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/7218

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

What is a Client Care Coordinator?

Putting client-centred care into practice requires the support of the entire organisation. We are seeking a passionate and committed Client Care Coordinator to join our team at our Rotherham centre. Here, you'll be part of a friendly team that empowers clients to make reproductive choices that are right for them.

Role Overview

As a Client Care Coordinator, your role will primarily involve administrative tasks such as, managing the reception desk, data processing, record archiving, and liaising with clients both face to face and over telephone during their care with MSI UK. This list is not exhaustive, and progression opportunities are based on competencies. You will receive bespoke training tailored to equip you in providing safe and effective abortion care to our clients.

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications. If you feel this is the role for you, why not apply now to ensure you're considered for this role?

Details

Date posted

12 December 2025

Pay scheme

Other

Salary

£24,523.79 a year (increasing upon completion of competencies)

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-25-0202

Job locations

3a-3b

Phoenix Riverside

Rotherham

South Yorkshire

S60 1FL


Job description

Job responsibilities

For more details about the role, please view the job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

Job description

Job responsibilities

For more details about the role, please view the job description: https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

Person Specification

Experience

Desirable

  • Experience of working in a Contact Centre
Person Specification

Experience

Desirable

  • Experience of working in a Contact Centre

Employer details

Employer name

MSI Reproductive Choices

Address

3a-3b

Phoenix Riverside

Rotherham

South Yorkshire

S60 1FL


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

Employer details

Employer name

MSI Reproductive Choices

Address

3a-3b

Phoenix Riverside

Rotherham

South Yorkshire

S60 1FL


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Coordinator

megan downing

megan.downing@msichoices.org.uk

01454457422

Details

Date posted

12 December 2025

Pay scheme

Other

Salary

£24,523.79 a year (increasing upon completion of competencies)

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-25-0202

Job locations

3a-3b

Phoenix Riverside

Rotherham

South Yorkshire

S60 1FL


Privacy notice

MSI Reproductive Choices's privacy notice (opens in a new tab)