Field Support Engineer

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;

https://globaleur232.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/5926

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Join Our Team as a Field Support Engineer North Region

Are you a proactive team player with a positive attitude and a passion for continuous learning and growth? If so, wed love to hear from you!

Were looking for aField Support Engineerto deliver vital technical support across our Northern clinics. This is a hands-on, dynamic role where no two days are the same perfect for someone who thrives on variety and making areal impact.

Location:North (Hybrid with expectation to travel 4 days per week with typically one admin day)

Contract Type:Permanent, 35 hours per week

Salary:Starting from £27,565.01 - £30,459.335 dependent on experience

Role Overview:As our Field Support Engineer, you will be responsible for managing your day to day work and project workload, providing clear visibility of site incidents, priorities and schedules to all stakeholders.

Working as part of the UK IT Support team, you will be reporting to the Technology Solutions Manager, the role will involve both technical support and project work across multiple technical areas. Your role will be quite varied, predominantly travelling around the North of England to our clinical and treatment sites providing a high level of onsite IT support, with some flexibility of time in office or working from home when not setting up or supporting sites.

You will be part of and collaborate with the wider Global Information Services team as well as work with in-country IT teams.

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.