Client Care Coordinator (Bristol)

MSI Reproductive Choices

Information:

This job is now closed

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING

LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/5444

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Be the voice that welcomes, the guide that empowers, and the steady hand that supports.

We're looking for someone who thrives on connecting with people as the first point of contact for our clients, you'll be more than just a receptionist; you'll be their trusted guide as they navigate important decisions about their care.

Your day will be rich and varied from taking phone consultations and processing vital information to warmly greeting clients in person. Each interaction is a chance to provide comfort, confidence, and calm in what can be a vulnerable time.

This isn't just a job it's an opportunity to be part of something deeply meaningful. You'll join a caring team committed to empowering clients with informed choices. Prior healthcare experience is great but not essential; we provide all the training you need to excel.

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Date posted

31 March 2025

Pay scheme

Other

Salary

£24,523.79 to £26,044.40 a year dependant on experience.

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-25-0073

Job locations

Marie Stopes International

Fox Den Road

Stoke Gifford

Bristol

BS34 8TT


Job description

Job responsibilities

For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

Job description

Job responsibilities

For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

Person Specification

Experience

Desirable

  • Experience in customer service
Person Specification

Experience

Desirable

  • Experience in customer service

Employer details

Employer name

MSI Reproductive Choices

Address

Marie Stopes International

Fox Den Road

Stoke Gifford

Bristol

BS34 8TT


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

Employer details

Employer name

MSI Reproductive Choices

Address

Marie Stopes International

Fox Den Road

Stoke Gifford

Bristol

BS34 8TT


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Coordinator

Gabriel Gosden

gabriel.gosden@msichoices.org.uk

01454457422

Date posted

31 March 2025

Pay scheme

Other

Salary

£24,523.79 to £26,044.40 a year dependant on experience.

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-25-0073

Job locations

Marie Stopes International

Fox Den Road

Stoke Gifford

Bristol

BS34 8TT


Privacy notice

MSI Reproductive Choices's privacy notice (opens in a new tab)