MSI Reproductive Choices

Client Care Coordinator (Brierley Hill)

Information:

This job is now closed

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING

LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/4728

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.

Join a supportive team, empowering clients with informed choices

In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, youll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training.

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Details

Date posted

17 January 2025

Pay scheme

Other

Salary

£22,781 to £25,059.10 a year dependant on experience.

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-25-0008

Job locations

2 Two Woods Lane

Brierley Hill

West Midlands

DY5 1TA


Job description

Job responsibilities

For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

Job description

Job responsibilities

For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

Person Specification

Experience

Desirable

  • Experience in customer service
Person Specification

Experience

Desirable

  • Experience in customer service

Employer details

Employer name

MSI Reproductive Choices

Address

2 Two Woods Lane

Brierley Hill

West Midlands

DY5 1TA


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

Employer details

Employer name

MSI Reproductive Choices

Address

2 Two Woods Lane

Brierley Hill

West Midlands

DY5 1TA


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Coordinator

Gabriel Gosden

gabriel.gosden@msichoices.org.uk

01454457422

Details

Date posted

17 January 2025

Pay scheme

Other

Salary

£22,781 to £25,059.10 a year dependant on experience.

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-25-0008

Job locations

2 Two Woods Lane

Brierley Hill

West Midlands

DY5 1TA


Privacy notice

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