MSI Reproductive Choices

Client Care Coordinator (Rotherham)

Information:

This job is now closed

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK;

https://globaleur232.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/3748

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Be the voice that makes a differencejoin our supportive team today!

Join our team as a Client Care Coordinator and be the friendly voice our clients rely on when they need us most! Whether it's over the phone, through a scheduled appointment, or via online chat, you'll be their go-to person, making sure every interaction is smooth and stress-free.You'll be joining a team of over 150 dedicated colleagues across three contact centres. We're all about teamwork and support, so you'll always feel connected and motivated!

Find balance and make an impactjoin us with the flexibility of hybrid working!

While most of your day will involve interacting with clients over the phone, heres the best partafter training, you'll enjoy the perk of hybrid working! That means just two days a week on-site.With a perfect work-life balance, you'll work Monday to Friday from 8 am to 6 pm, plus one weekend shift every two weeks, with a day off during the week.

If you're looking for a rewarding career where you can make a real impact, wed love to hear from you! Successful candidates will start on 18th November and will complete 4 weeks of training (Monday to Friday, 8 am to 4 pm). Ready for the next step? Come join us!

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

Details

Date posted

11 October 2024

Pay scheme

Other

Salary

£22,781 to £25,059.10 a year (dependant on experience and skills)

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-24-0241

Job locations

3a-3b

Phoenix Riverside

Rotherham

South Yorkshire

S60 1FL


Job description

Job responsibilities

For more information about the role, please view the job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator-OneCall.pdf

Job description

Job responsibilities

For more information about the role, please view the job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator-OneCall.pdf

Person Specification

Experience

Desirable

  • Experience of working in a Contact Centre
Person Specification

Experience

Desirable

  • Experience of working in a Contact Centre

Employer details

Employer name

MSI Reproductive Choices

Address

3a-3b

Phoenix Riverside

Rotherham

South Yorkshire

S60 1FL


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

Employer details

Employer name

MSI Reproductive Choices

Address

3a-3b

Phoenix Riverside

Rotherham

South Yorkshire

S60 1FL


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Coordinator

Ryan

ryan.baker-kondrot@msichoices.org.uk

01454457422

Details

Date posted

11 October 2024

Pay scheme

Other

Salary

£22,781 to £25,059.10 a year (dependant on experience and skills)

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-24-0241

Job locations

3a-3b

Phoenix Riverside

Rotherham

South Yorkshire

S60 1FL


Privacy notice

MSI Reproductive Choices's privacy notice (opens in a new tab)