Public Voice CIC

Haringey Community Alliance Manager (Operational and Strategic)

This job is now closed

Job summary

We are looking for someone who has experience of either operational or operational and strategic management skills, with a proven track record of leading, delivering and developing projects or services.

Having a keen interest in the local community and a passion to ensure that local VCS within the Borough of Haringey is appropriately engaged with and supported, bringing people together and working in a role that can effect positive change resulting in improved outcomes for people who the VCS support and work with.

Someone with creativity in involving and reaching diverse groups and communities with a solid understanding of diversity and the implications for engagement, along with knowledge and experience of collaborative ways of working.Your communication skills will give you the confidence to interact with local communities, senior stakeholders, as well as build relationships with strategic partners and funders.

You will be confident leading a team, and capable managing, monitoring and reporting performance.

Main duties of the job

Public Voice is the lead partner working with MIND in Haringey to deliver the Voluntary and Community Sector (VCS) Capacity Building contract commissioned by the London Borough of Haringey. Public Voice and MIND in Haringey are ambitious, committed and passionate in their support of the VCS and are excited to have the opportunity to build a diverse, talented and fierce team to deliver significant change and impact with the community.

The contract, which runs from May 2024 to April 2027 can be extended for a further four years at the discretion of the Client. The Contract includes the administration and management of the Volunteer Centre and the development and promotion of a knowledge sharing platform, META Workplace.

The Capacity Building team will be located across different sectors of the Borough employed by either Public Voice or MIND in Haringey who make up the consortium partners. Day-to-day management of the Capacity Building service is the responsibility of the Haringey Community Alliance Manager.

About us

Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.

Through our work, we ensure people in the community are heard bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a user-centred, co-production approach to understanding individuals and communities needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods.

Date posted

27 April 2024

Pay scheme

Other

Salary

£37,492 to £41,026 a year Based on experience and full range of duties undertaken

Contract

Permanent

Working pattern

Full-time

Reference number

B0535-24-0003

Job locations

Tottenham Town Hall

Town Hall Approach Road

London

N15 4RX

Job description

Job responsibilities

Operational duties include the following:

1. Keep the VCS Capacity Building strategy under review and make recommendations for improving the delivery of the Programme.

2. To ensure that the Communication Strategy is kept under review and monitor its effectiveness.

3. Produce an Annual Work Programme in collaboration with the team, Public Voice and MIND CEOs, to be signed off by the Councils Nominated Officer.

4. Co-ordinating the team through regular team meetings and one to one meetings as required.

5. Providing performance monitoring reports as required in the Contract Specification and Work Programme and attending the Quarterly Joint Performance Monitoring meetings with the ICB and Council Nominated Officers.

6. Identify appropriate opportunities from Grant Funders and Trust Funds and to support VCS applications for funding.

7. Promoting the innovative VCS work to a wider regional / national audience through one annual Showcase Event and five local showcase events.

8. Explore and develop an Accountable Body function for VCS organisations to maximise external funding for VCS organisations in the Borough.

9. Support the VCS organisations to remain viable through cost reduction initiatives including consortia sharing back office resources.

10. Ensure that engagement with VCS organisations includes those who may experience barriers to entry such as disabled people, ethnic minority communities and those marginalised groups / communities.

11. To Chair / Co-Chair the monthly VCS Forum, supported by other members of the Team.

12. To work with the Capacity Building Manager to deliver the Grant Funding and Income Generating Workshops and VCS Community of Practice.

13. To ensure that the Volunteer Centre is managed effectively and meets volunteer recruitment and placement targets and that the Volunteer Fairs, Volunteer Awards, and various Forum meetings are organised effectively.

14. To ensure that a Haringey Volunteer Management Charter and relevant templates are produced as a commitment to good practice.

15. Enable Haringey VCS organisations to benefit from local, regional and national initiatives by providing information and supporting membership and networks.

16. Ensuring that GDPR requirements are complied with, and any breaches are reported in accordance with Procedures.

Strategic duties include the following:

1. Representing Haringey VCS at the ICB VCS Alliance meetings and other relevant ICB forums.

2. To ensure that the Alliance contributes effectively to the development of strategies and policies which affect future delivery of services and the role of the VCS organisations in the Borough.

3. Developing relationships with Grant funders and Trust Funds to maximise the opportunity to lever in additional resources to the VCS sector through collaborative bids and proposals.

4. Exploring other funding opportunities such as Crowd Funding and Sponsorship and work with corporate organisations to lever in pro-bono financial, legal and training development services to build the capacity of the VCS.

5. Promoting the work and impact of the Haringey Community Alliance to key stakeholders and potential partners locally, regionally, and nationally, as a model of best practice that could be grown, adapted or replicated in other contexts and locations.

Other Accountabilities:

1. Work as part of the management team, collaborating with colleagues and partners, and contributing to the wider Public Voice strategy.

2. Act in line with Public Voices mission and values, as well as policies and procedures.

3. Help to promote the work of Public Voice and its VCS Alliance delivery partners.

4. Undertake other duties as required to support the smooth functioning of Public Voice in keeping with the overall grading and general responsibilities of the post.