SystmOne Support Officer

Job summary

Locala Health and Wellbeing embraces diversity and inclusion and encourages applicants from people from all backgrounds with our ambition to have a workforce that represents the wider communities we live and work within, which you can support us to achieve.

We are an organisation that celebrates and values the individuality of our colleagues lived experiences and can adapt accordingly, recognising the value inclusivity brings when delivering equitable, high quality healthcare to our local communities. Where everyone feels valued, has the ability to develop, has flexible working opportunities, with a sense of belonging, supported by our Inclusivity Groups.

Locala is a Disability Confident employer and as such any disabled applicants who meets all the essential criteria are guaranteed to be invited to the assessment process.

Main duties of the job

SystmOne Support Officer

Band 5 - £29,970 - £36,483

Hours - 37.5 per week

Permanent

A great opportunity has arisen within our SystmOne Team, we are looking for an enthusiastic and self-motivated individual to join Localas small SystmOne Development Team.

This role will be primarily supporting a range of colleagues in their use of SystmOne to release time to care, support staff to manage increased demand through refining SystmOne processes and improve the quality of patient records.

This is a hands-on role with the expectation that the successful candidate will have a sound knowledge of SystmOne and SystmOne processes, this position will be focussed at working alongside front-line staff, ensuring that SystmOne developments are utilised as intended and colleagues are supported to use the system effective and efficiently.

• The post holder will work as part of the SystmOne Development Team to provide direct SystmOne support in response to the needs of Locala colleagues.
• To work with stakeholders to improve the use of SystmOne in Locala by developing templates to meet the user needs and to maximise the use of SystmOne functions to increase productivity.
• To provide project management support for the deployment of TPP SystmOne projects within Locala.
• The role will require the ability to travel across the Locala boundaries, therefore the post holder being able to drive and have access to a car, is essential.

About us

Just a few of the benefits you can enjoy:-

• Flexible working-We are committed to supporting our colleagues to have a good work-life balance and welcome conversations about flexible working wherever possible.
• Generous pension We offer a generous, defined contribution, pension scheme with matched contribution + 2% up to a maximum of 8%
• Development opportunities We have a nursing framework and offer a range of development opportunities in all roles.

Here at Locala we are part of the community and have often cared for generations within the same family and continue to be part of the NHS family also delivering care under the same ethos.