Chime Social Enterprise CIC

Audiology Assistant

Information:

This job is now closed

Job summary

This is an excellent opportunity for a team-focused individual with great data entry or keyboard skills to play a key role in the delivery of our leading audiology service. Full training will be offered for this role, ensuring that you have all the support you need to succeed. Based at the Royal Devon and Exeter Hospital, on Barrack Road Exeter, you will also be required to travel across Devon to carry out repair clinics in a variety of different locations so a willingness to travel is a must. You will have the chance to be a part of a professional and dedicated team who are committed to excellent service and recognised as pioneers in the field of audiology services to the public. So, if you're interested in delivering a rewarding service alongside a fantastic team, apply today.

FULL TIME POSITION working 37.5hours per week - 4 days a week (Wed - Sat) 8.00am>6.00pm

Interview Date: 22nd December 2023

Salary : BAND 3 £22,816

Main duties of the job

As an Audiology Assistant, you will provide a range of clinical support for NHS hearing aid users.

Following your training, you will deliver on the spot care and routine checks for hearing aid users. You'll offer advice on the use and maintenance of the devices and, when necessary, refer patients to other services. Performing a variety of repairs, you'll programme replacement hearing aids, make adjustments to and fit ear moulds and offer replacement batteries. You'll be responsible for maintaining the postal aspect of the service, ensuring ear moulds stock is accurately recorded, stored and delivered.

About us

We are Chime Social Enterprise, a provider of leading Audiology services and a centre of excellence in the Southwest. As an NHS Audiology Service, we represent the best of NHS hearing services. As were a Community Interest Company (CIC), we invest any surplus funds back into our social aims delivering outstanding solutions to the hearing impaired.

We would really appreciate applications from candidates in line with our company values:

C = Collaboration - working in true partnership to provide the optimal outcome

H = Holistic - caring about and understanding the implications of our interactions

I = Innovative - being open to new opportunities in meeting our purpose and vision

M = Motivated - passionate about bringing our best to every situation

E = Excellence - striving for the highest quality of service

Details

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0533-23-0010

Job locations

Audiology Department, Royal Devon and Exeter Hospital (WONFORD)

Barrack Road

Exeter

Devon

EX2 5DW


Job description

Job responsibilities

  • To provide clinical support at Chime running repair clinics for NHS hearing aid users;
  • Running the repair clinic from Wonford Hospital, as well as other localities across Devon, 4 days per week;
  • Working effectively with the other members of the team to ensure a smooth and consistent service;
  • To increase your skill in repairing and maintaining NHS hearing aids, utilising resources effectively;
  • Helping hearing aid users to get the best out of their hearing aids and supporting them to make the most of the services and technology available to them;
  • Work together as a team, to create a helpful and supportive atmosphere with Chime values clearly demonstrated and promoted;
  • Any other duties consistent with the grade as required by the needs of the business;
  • Demonstrate effective communication systems and constantly seek to improve these where needed;
  • Observe and maintain confidentiality at all times.

Job description

Job responsibilities

  • To provide clinical support at Chime running repair clinics for NHS hearing aid users;
  • Running the repair clinic from Wonford Hospital, as well as other localities across Devon, 4 days per week;
  • Working effectively with the other members of the team to ensure a smooth and consistent service;
  • To increase your skill in repairing and maintaining NHS hearing aids, utilising resources effectively;
  • Helping hearing aid users to get the best out of their hearing aids and supporting them to make the most of the services and technology available to them;
  • Work together as a team, to create a helpful and supportive atmosphere with Chime values clearly demonstrated and promoted;
  • Any other duties consistent with the grade as required by the needs of the business;
  • Demonstrate effective communication systems and constantly seek to improve these where needed;
  • Observe and maintain confidentiality at all times.

Person Specification

Qualifications

Essential

  • At a minimum, GCSEs or equivalent in English & Maths, Grades A*-C

Desirable

  • Keyboard skills and/or data inputting,
  • Problem-solving skills,
  • Excellent communication skills.

Experience

Desirable

  • While previous experience is helpful, full training will be provided.
Person Specification

Qualifications

Essential

  • At a minimum, GCSEs or equivalent in English & Maths, Grades A*-C

Desirable

  • Keyboard skills and/or data inputting,
  • Problem-solving skills,
  • Excellent communication skills.

Experience

Desirable

  • While previous experience is helpful, full training will be provided.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chime Social Enterprise CIC

Address

Audiology Department, Royal Devon and Exeter Hospital (WONFORD)

Barrack Road

Exeter

Devon

EX2 5DW


Employer's website

https://www.chimehealth.co.uk (Opens in a new tab)

Employer details

Employer name

Chime Social Enterprise CIC

Address

Audiology Department, Royal Devon and Exeter Hospital (WONFORD)

Barrack Road

Exeter

Devon

EX2 5DW


Employer's website

https://www.chimehealth.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Audiology Assistant Lead

Natalie Harvey

cse.chimehr@nhs.net

01392402224

Details

Date posted

24 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0533-23-0010

Job locations

Audiology Department, Royal Devon and Exeter Hospital (WONFORD)

Barrack Road

Exeter

Devon

EX2 5DW


Supporting documents

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