RNIB

Locum Eye Care Liaison Officer - North East

Information:

This job is now closed

Job summary

Locum ECLO - North East England

Job description

Salary:£28,960 per year

Contract type:Permanent Contract

Hours:35 hours per week

Location: Home based (covering Northeast England)

Were the Royal National Institute of Blind People (RNIB) and were here for everyone affected by sight loss. Working for us means working for one of the UKs biggest charities, supporting almosttwo million people living with sight loss in the UK.

RNIB is leading the creation of a world where there are no barriers for people with sight loss. One of our key priorities is to ask people to see sight loss differently, reversing inaccurate perceptions and changing public behaviours so everyone expects equal participation from people with sight loss and the creation of a fully accessible society.

RNIB is pleased to announce this exciting opportunity to join our flagship Eye Care Support Service inour ECLO Services across the North East England. This is a rewarding role providing the right individual the opportunity to make a difference every day working with people affected by sight loss.

You will provide critical emotional support, information, and guidance remotely, by telephone or digital platforms, face to face within a hospital setting, as required. Each day you will support people affected by sight loss to identify their needs, access information, and make informed choices which enable and empower them to maintain their independence.

Main duties of the job

What we are looking for

You will have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships. Key to this role will be your excellent communication and relationship building skills with patients, clinicians, and a wide range of cross sector partners.

You will have the ability to work in different hospital locations, as required.

You should be confident to work on your own initiative, have excellent organisational skills and be a confident user of IT systems. Impeccable record keeping skills are also key to this role.

We actively encourage applicants with lived experience of sight loss to apply for this role.

In return

RNIB prides itself on being a great place to work with a range of flexible benefits and a positive, progressive culture. We offer a competitive salary, a stimulating and supportive working environment, a flexible work life balance environment, as well as a benefits package including:

  1. 26 days holiday per year (plus bank holidays), which increase with service, plus one Grace day per year.
  2. RNIB Rewards - Our employee discounts platform gives you access to offers at over 800 in-store and online retailers.
  3. In-house training and development opportunities, including apprenticeships and management development programmes
  4. Flexible working arrangements.
  5. Contributory pension scheme.

About us

As an RNIB ECLO, you will also complete the RNIB & City University Eye Clinic Support Studies qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIBs priority of no diagnosis without support.

How to Apply

Please visit this link to apply: https://tinyurl.com/5y86bdav

Alternatively, you can find the role by searching 'RNIB Jobs' on Google.

If you are having trouble applying online or would like accessible versions of the Job Description, please contact us onrecruitment@rnib.org.uk

Additional Information

Appointment is subject to an enhanced DBS check for engaging in regulated work with children and adults with sight loss.

Please note that in the event of a high number of applications, we reserve the right to close the application period earlier than expected.

Details

Date posted

15 September 2023

Pay scheme

Other

Salary

£28,965 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0526-23-0013

Job locations

This role works from home however,

covers the North East of England

You may be required to travel to sites in the North East

BA11 1AA


Job description

Job responsibilities

Please see document attachment for the full job description.

In this role you will play a vital role within RNIB flagship Eye Care Support Service providing locum ECLO cover for periods of planned and unplanned absence for our hospital-based Eye Care Liaison Officers (ECLO), providing remote, telephone, digital and face to face support to people affected by a sight condition, their family members and carers as required on an operational basis. Each day you will support people, family members and carers affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

Job description

Job responsibilities

Please see document attachment for the full job description.

In this role you will play a vital role within RNIB flagship Eye Care Support Service providing locum ECLO cover for periods of planned and unplanned absence for our hospital-based Eye Care Liaison Officers (ECLO), providing remote, telephone, digital and face to face support to people affected by a sight condition, their family members and carers as required on an operational basis. Each day you will support people, family members and carers affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.

Person Specification

Qualifications

Essential

  • Please see the attached document for the Person Specification.
  • Proven experience of delivering information and advice services,
  • preferably within a health, social care or community setting.
  • 1.2 Demonstrable experience of delivering person-centred support to
  • customers and their family and carers.
  • 1.3 Demonstrable experience of working in health, social care or
  • community support services and understanding the functions of
  • their practitioners.
  • rnib.org.uk
  • 1.4 Proven advanced communication skills, including positively
  • influencing other professionals across health, social care or
  • community services.
  • 1.5 Demonstrable IT literacy with proven experience of working with
  • Office 365 and bespoke systems whilst adhering to GDPR
  • Information Governance Policies and maintaining appropriate
  • customer records.
Person Specification

Qualifications

Essential

  • Please see the attached document for the Person Specification.
  • Proven experience of delivering information and advice services,
  • preferably within a health, social care or community setting.
  • 1.2 Demonstrable experience of delivering person-centred support to
  • customers and their family and carers.
  • 1.3 Demonstrable experience of working in health, social care or
  • community support services and understanding the functions of
  • their practitioners.
  • rnib.org.uk
  • 1.4 Proven advanced communication skills, including positively
  • influencing other professionals across health, social care or
  • community services.
  • 1.5 Demonstrable IT literacy with proven experience of working with
  • Office 365 and bespoke systems whilst adhering to GDPR
  • Information Governance Policies and maintaining appropriate
  • customer records.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

RNIB

Address

This role works from home however,

covers the North East of England

You may be required to travel to sites in the North East

BA11 1AA


Employer's website

https://www.rnib.org.uk/ (Opens in a new tab)

Employer details

Employer name

RNIB

Address

This role works from home however,

covers the North East of England

You may be required to travel to sites in the North East

BA11 1AA


Employer's website

https://www.rnib.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Stacey Henderson

stacey.henderson@rnib.org.uk

Details

Date posted

15 September 2023

Pay scheme

Other

Salary

£28,965 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0526-23-0013

Job locations

This role works from home however,

covers the North East of England

You may be required to travel to sites in the North East

BA11 1AA


Supporting documents

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