Medical Receptionist
The closing date is 09 January 2026
Job summary
Alma Medical Centre, is a friendly supportive GP Practice is Stockton. We are looking to recruit a receptionist to join our busy reception team. The successful candidate will be a point or contact in assisting patients to receive appropriate professional healthcare, be welcoming and deliver a high quality, professional and patient focused care.
A medical receptionist is the primary representative of our GP Practice. A medical receptionist will need to be capable of handling stressful situations at any given time in order to help the patient in a courteous, efficient and effective way.
We require someone who can join our team and bring with them the above skills that will enhance the care we provide to our patients. Our patients are our forefront, and we aim to provide them with a positive experience when they access health care provided by the surgery.
Main duties of the job
You will be responsible for the general reception duties within the Practice and work within our established processes, policies, and procedures to provide a comprehensive high-quality service and deal efficiently with patient enquiries.
Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.
About us
At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.
As part of this support, we are hosting this job advert on behalf one of our member practices, Alma Medical Centre.
We are a friendly supportive GP Practice in Stockton on Tees with over 11,000 patients. We are a training practice with a multidisciplinary team including, 5 partners, salaried GPs, ANP's, Practice Nurses and HCA's. We have social prescribers, health and wellbeing coaches pharmacy administrators, administrators and receptionists.
We are located in a purpose-built facility, with staff parking. We are within walking distance to Stockton shopping centre.
Details
Date posted
23 December 2025
Pay scheme
Other
Salary
£12.30 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
B0524-25-0054
Job locations
Alma Medical Centre
Nolan Place
Stockton-on-tees
Cleveland
TS18 2BP
Employer details
Employer name
Hartlepool & Stockton Health [H&SH]
Address
Alma Medical Centre
Nolan Place
Stockton-on-tees
Cleveland
TS18 2BP
Employer's website
https://www.hartlepoolandstocktonhealth.co.uk/ (Opens in a new tab)
Supporting documents
Supporting links (all open in new tabs)
Privacy notice
Hartlepool & Stockton Health [H&SH]'s privacy notice (opens in a new tab)