Job summary
Health and Wellbeing Coaches are key members of the Personalised Care Team.
We are looking for a positive team player who strives to go the extra mile to help out colleagues and others who come into contact with the organisation. You really want to make a difference! We need someone who can build strong relationships with patients, team members, voluntary sector and is committed to meeting deadlines.
The role will require coaching skills, patience, empathy and an holistic approach to support patients in reaching their health goals. We are looking to appoint an individual who is self-motivated, organised and reliable you do what you say you are going to do!
Main duties of the job
You will be working with patients to help and encourage them to live a healthier lifestyle by motivation, support and encouragement, to give them the knowledge understanding to manage their lifestyle and health conditions.
About us
At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.
When you join our team we want to help you to do your best for our patients every day, and so we offer flexible working and a friendly, supportive workplace. To us, your attitude is the most important thing that you bring to your role so if you are positive, enthusiastic and treat people brilliantly then this could be the place for you.
We operate to a gold standard in everything we do, because that is what our patients and practices deserve. If job satisfaction for you comes from knowing that you made a difference today then we would love to hear from you!
This role will be supporting a PCN in Stockton-on-Tees.
Job description
Job responsibilities
- Manage and prioritise a caseload, in accordance with the health and wellbeing needs of their population. Supporting practices teams in identifying patients who will benefit from the support and encouragement you can offer.
- Provide personalised support to individuals, their families, and carers to support them to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and live independently. Helping them understand what is important to them and working with them to get there.
- Coaching, supporting, encouraging and motivating patients through multiple sessions to identify their needs, set goals, and support them in achieving their personalised health goals.
- Introducing patient support such as self-management education and peer support like group consultations.
- Supporting personal choice and positive risk taking while ensuring that patients understand the accountability of their own actions and decisions, thus encouraging the proactive prevention of further illnesses.
- Working in with the Social Prescribing Link Workers, Care Coordinators, Pharmacists clinical and non-clinical teams with in the PCN to connect patients to community-based activities which support them and help them to take control of their health and wellbeing.
- Explore and support patient access to a personal health budget, where appropriate, for their care and support.
For further details, please see the attached document.
Job description
Job responsibilities
- Manage and prioritise a caseload, in accordance with the health and wellbeing needs of their population. Supporting practices teams in identifying patients who will benefit from the support and encouragement you can offer.
- Provide personalised support to individuals, their families, and carers to support them to be active participants in their own healthcare; empowering them to manage their own health and wellbeing and live independently. Helping them understand what is important to them and working with them to get there.
- Coaching, supporting, encouraging and motivating patients through multiple sessions to identify their needs, set goals, and support them in achieving their personalised health goals.
- Introducing patient support such as self-management education and peer support like group consultations.
- Supporting personal choice and positive risk taking while ensuring that patients understand the accountability of their own actions and decisions, thus encouraging the proactive prevention of further illnesses.
- Working in with the Social Prescribing Link Workers, Care Coordinators, Pharmacists clinical and non-clinical teams with in the PCN to connect patients to community-based activities which support them and help them to take control of their health and wellbeing.
- Explore and support patient access to a personal health budget, where appropriate, for their care and support.
For further details, please see the attached document.
Person Specification
Skills & Knowledge
Essential
- Please tell us what skills and experience you would be able to bring to the role
Desirable
- Please tell us why you would like to be a Health and Wellbeing Coach
Driving Licence
Essential
- This role requires a driving licence and access to a vehicle with business insurance
Qualifications
Desirable
- Any Level 2 qualifications related to the areas of Health and Wellbeing (e.g. nutrition or fitness), coaching, mentoring or counselling.
Experience
Essential
- Experience of Managing your own Caseload
Person Specification
Skills & Knowledge
Essential
- Please tell us what skills and experience you would be able to bring to the role
Desirable
- Please tell us why you would like to be a Health and Wellbeing Coach
Driving Licence
Essential
- This role requires a driving licence and access to a vehicle with business insurance
Qualifications
Desirable
- Any Level 2 qualifications related to the areas of Health and Wellbeing (e.g. nutrition or fitness), coaching, mentoring or counselling.
Experience
Essential
- Experience of Managing your own Caseload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
