Job summary
We are
seeking a highly organised and proactive Personal Assistant to support our
Clinical Services Director and Medical Director across both St Michaels
Hospice, St Leonardsand St Wilfrids Hospice, Eastbourne. This is a key role providing high-level
administrative support to ensure the smooth running of strategic priorities,
governance processes and day-to-day operations. Working flexibly across both sites, youll be
instrumental in helping the directors manage their time, communications and
stakeholder relationships.
Main duties of the job
Youll
bring significant experience in a PA role, with excellent Microsoft Office/
MS365 skills, strong written communication and the ability to manage complex
diaries and coordinate governance meetings. You will be confident handling sensitive
information, liaising with internal and external stakeholders and supporting
the delivery of high-quality documentation and committee papers. If youre a collaborative team player who
thrives in a fast-paced, multi-site environment, wed love to hear from you.
About us
At St Michaels Hospice we offer a friendly, team orientated work
environment a good pension scheme with the option to continue any existing
NHS pension scheme membership, an Employee Assistance Programme (Benenden
Healthcare), up to 33 days annual leave plus bank holidays, subsidised employee
meals and free refreshments, free parking, supportive supervision and a
proactive Education Department to support with your development.
Job description
Job responsibilities
To provide
administrative support to the Clinical Directors to ensure the effective
development, execution and evaluation of strategic priorities and projects
whilst maintaining operational efficiencyin all aspects of their work (internally
and externally).
To work flexibly cross-site
between St Michaels Hospice and St Wilfrids Hospice.
Please see attached document for full Job Description
Job description
Job responsibilities
To provide
administrative support to the Clinical Directors to ensure the effective
development, execution and evaluation of strategic priorities and projects
whilst maintaining operational efficiencyin all aspects of their work (internally
and externally).
To work flexibly cross-site
between St Michaels Hospice and St Wilfrids Hospice.
Please see attached document for full Job Description
Person Specification
Experience
Essential
- Experience of being a Personal Assistant.
- Experience of coaching associates to perform tasks to a high standard.
- Experience of working autonomously, taking responsibility for own actions and making decisions without referring to others.
- Experience of developing strong relationships and understanding responsibilities of senior leaders and key stakeholders.
- Experience of drafting documentation e.g. committee papers, presentations and basic policy content, exercising judgement and utilising strong written communication skills.
Desirable
- Experience of working in the charitable sector
- Experience of AI tools for minute production
- Experience of working with multiple sites and their respective stakeholders and processes.
Skills/Ability/Knowledge
Essential
- Exceptional organisational skills with the ability to organise time effectively, demonstrating flexibility in meeting changing priorities in order to meet deadlines.
- Proactive forward planning skills
- Delegation and coaching skills.
- Excellent interpersonal, presentation and communication skills.
- Proficiency in the use of the Microsoft Office suite.
Desirable
- Strong analytical skills to assure the integrity of reports
- Project administration skills.
Personal Qualities and other requirements
Essential
- A proactive, effective, collaborative and empowering team player.
- Able to bring others with you, provide challenge, confidently upwards manage and hold others to account for timely delivery.
- Business acumen and financially astute.
- Solution-focused with a positive attitude.
- High degree of integrity and discretion.
- Emotionally resilient and intelligent.
- Diplomatic and persuasive.
- Empathetic and sensitive to others.
Qualifications
Essential
- Good level of secondary education with demonstrable numeracy and literacy skills to level 3 equivalent.
Desirable
- NVQ in Business Administration or similar
- Evidence of continuing professional development.
Person Specification
Experience
Essential
- Experience of being a Personal Assistant.
- Experience of coaching associates to perform tasks to a high standard.
- Experience of working autonomously, taking responsibility for own actions and making decisions without referring to others.
- Experience of developing strong relationships and understanding responsibilities of senior leaders and key stakeholders.
- Experience of drafting documentation e.g. committee papers, presentations and basic policy content, exercising judgement and utilising strong written communication skills.
Desirable
- Experience of working in the charitable sector
- Experience of AI tools for minute production
- Experience of working with multiple sites and their respective stakeholders and processes.
Skills/Ability/Knowledge
Essential
- Exceptional organisational skills with the ability to organise time effectively, demonstrating flexibility in meeting changing priorities in order to meet deadlines.
- Proactive forward planning skills
- Delegation and coaching skills.
- Excellent interpersonal, presentation and communication skills.
- Proficiency in the use of the Microsoft Office suite.
Desirable
- Strong analytical skills to assure the integrity of reports
- Project administration skills.
Personal Qualities and other requirements
Essential
- A proactive, effective, collaborative and empowering team player.
- Able to bring others with you, provide challenge, confidently upwards manage and hold others to account for timely delivery.
- Business acumen and financially astute.
- Solution-focused with a positive attitude.
- High degree of integrity and discretion.
- Emotionally resilient and intelligent.
- Diplomatic and persuasive.
- Empathetic and sensitive to others.
Qualifications
Essential
- Good level of secondary education with demonstrable numeracy and literacy skills to level 3 equivalent.
Desirable
- NVQ in Business Administration or similar
- Evidence of continuing professional development.
