Go back
Marie Curie

Hub Coordinator

The closing date is 25 March 2026

Apply for this job

Job summary

We are recruiting for a number of part-time Hub Coordinators to join our South-West division, based down in Tiverton, Devon. We have permanent contracts available at 30 hours and 22.5 hours per week. If you are organised and passionate about people, then we want to hear from you!

Main duties of the job

As a Hub Coordinator, you'll be the first point of contact for Marie Curie services in your area, helping to organise and schedule care for patients. You'll manage referrals, update patient information, coordinate nurse rota's, and ensure visits are booked smoothly. The role involves working closely with nurses, referrers, families and other healthcare partners to keep everything running efficiently. You'll also handle general queries, support callers with compassion, and make sure all information is recorded accurately to maintain high standards of care.

About us

Marie Curie is the UKs leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

Details

Date posted

12 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,853 a year £24,853 per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

MC00820

Job locations

Marie Curie Office

Petroc Block D, Bolham Road

Tiverton

EX16 6SH


Job description

Job responsibilities

Become a vital part of our Caring Services team as a Hub Coordinator, helping ensure patients receive the right care at the right time. You'll be the first point of contact for families, referrers and clinical teams managing rotas, scheduling visits, updating patient information and supporting smooth, compassionate care delivery.

This role is perfect for someone whose organised, empathetic and confident on the phone. If you thrive in a fast paced environment, enjoy multitasking and want to make a real difference to people at crucial moments, wed love to hear from you.

Role: Hub Coordinator

Hours: Part-time hours (30 hours and 22.5 hours available)

Contract: Permanent

Salary: £24,853 per annum (pro rata)

Location: Tiverton, Devon

What we're looking for:

  • IT Literacy Microsoft Word Excel Email and internet
  • Experience of working within a customer services environment
  • Experience of working in an office environment (desirable)
  • Producing management and statistical reports
  • A desire to help others, work towards targets and develop their skills
  • Ability to solve problems and take proactive action to address issues
  • Excellent communication, inter-personal and organisational skills
  • Ability to work in a multi-tasking environment
  • Willing to work with a degree of flexibility according to the needs of the trainee & the charity

What's in it for you:

  • Annual leave allowance 27 days plus 8 public holidays (pro rata)
  • Competitive Policy for parental/sick Leave
  • Continuous Professional development
  • Industry leading training programmes
  • Season ticket loan for travelling to and from work
  • Defined contribution schemes for Pension
  • Marie Curie Group Personal Pension Scheme
  • Loan schemes for bikes; computers and satellite navigation systems
  • Introduce a friend scheme
  • Help with eye care costs
  • Entitled to Marie Curie Blue Light Card
  • Entitled to Benefit-Hub Discount Scheme
  • Life assurance for all employees

To apply, please upload a copy of your most recent CV, that details your relevant experience to this role.

Advert closes: 25th March 2026

We may reach out to you ahead of closing date to arrange next stages, so please keep an eye on your emails.

For more information or an informal chat please contact Adam Collings on Adam.Collings@mariecurie.org.uk

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone staff and volunteers alike supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at recruitment@mariecurie.org.uk.

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you your experience, perspective and voice.

Job description

Job responsibilities

Become a vital part of our Caring Services team as a Hub Coordinator, helping ensure patients receive the right care at the right time. You'll be the first point of contact for families, referrers and clinical teams managing rotas, scheduling visits, updating patient information and supporting smooth, compassionate care delivery.

This role is perfect for someone whose organised, empathetic and confident on the phone. If you thrive in a fast paced environment, enjoy multitasking and want to make a real difference to people at crucial moments, wed love to hear from you.

Role: Hub Coordinator

Hours: Part-time hours (30 hours and 22.5 hours available)

Contract: Permanent

Salary: £24,853 per annum (pro rata)

Location: Tiverton, Devon

What we're looking for:

  • IT Literacy Microsoft Word Excel Email and internet
  • Experience of working within a customer services environment
  • Experience of working in an office environment (desirable)
  • Producing management and statistical reports
  • A desire to help others, work towards targets and develop their skills
  • Ability to solve problems and take proactive action to address issues
  • Excellent communication, inter-personal and organisational skills
  • Ability to work in a multi-tasking environment
  • Willing to work with a degree of flexibility according to the needs of the trainee & the charity

What's in it for you:

  • Annual leave allowance 27 days plus 8 public holidays (pro rata)
  • Competitive Policy for parental/sick Leave
  • Continuous Professional development
  • Industry leading training programmes
  • Season ticket loan for travelling to and from work
  • Defined contribution schemes for Pension
  • Marie Curie Group Personal Pension Scheme
  • Loan schemes for bikes; computers and satellite navigation systems
  • Introduce a friend scheme
  • Help with eye care costs
  • Entitled to Marie Curie Blue Light Card
  • Entitled to Benefit-Hub Discount Scheme
  • Life assurance for all employees

To apply, please upload a copy of your most recent CV, that details your relevant experience to this role.

Advert closes: 25th March 2026

We may reach out to you ahead of closing date to arrange next stages, so please keep an eye on your emails.

For more information or an informal chat please contact Adam Collings on Adam.Collings@mariecurie.org.uk

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone staff and volunteers alike supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at recruitment@mariecurie.org.uk.

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you your experience, perspective and voice.

Person Specification

Experience

Essential

  • Experience of working within a customer services environment.
  • Experience producing management and statistical reports.

Desirable

  • Experience of working in an office environment (desirable).

Qualifications

Essential

  • IT Literacy - Microsoft Office i.e. Word, Excel, Outlook, and the Internet.
Person Specification

Experience

Essential

  • Experience of working within a customer services environment.
  • Experience producing management and statistical reports.

Desirable

  • Experience of working in an office environment (desirable).

Qualifications

Essential

  • IT Literacy - Microsoft Office i.e. Word, Excel, Outlook, and the Internet.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Marie Curie

Address

Marie Curie Office

Petroc Block D, Bolham Road

Tiverton

EX16 6SH


Employer's website

https://www.mariecurie.org.uk/ (Opens in a new tab)

Employer details

Employer name

Marie Curie

Address

Marie Curie Office

Petroc Block D, Bolham Road

Tiverton

EX16 6SH


Employer's website

https://www.mariecurie.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Team Member

Adam Collings

recruitment@mariecurie.org.uk

Details

Date posted

12 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,853 a year £24,853 per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

MC00820

Job locations

Marie Curie Office

Petroc Block D, Bolham Road

Tiverton

EX16 6SH


Privacy notice

Marie Curie's privacy notice (opens in a new tab)