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Marie Curie

Hub Coordinator - Wales

The closing date is 28 February 2026

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Job summary

We are recruiting for a Hub Coordinator to join the team in either the Cardiff Hospice in Penarth or the Dafen Office in Llaneli on a permanent basis.

As a Hub Coordinator, you will play a key role as part of our clinical support team as you act as a first point of contact for all Marie Curie services in either the Cardiff Hospice or the Dafen Office.

Main duties of the job

Collaborating closely with Senior Coordinators, you will helpmaintainthe efficient operation of the coordination hub by liaising with both clinical support and management staff, as well as, volunteers, referrers, local CHC teams, and patients families and carers during and after care.

You will oversee andfacilitatethe referral process,coordinateand schedule care as needed, ensuring precise data entry into both operational and clinical systems. This will involve use of Robotic Process Automation systems such aseCommunity, EMIS andSystemOne.

This position demandsa high levelof diplomacy, exceptional communication skills, and the ability to work accurately under pressure.

About us

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Details

Date posted

30 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year £24,833 per annum + enhancements (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

MC00816

Job locations

Cardiff Hospice in Penarth or the Dafen Office in Llanelli

Cardiff

Wales

CF64 3YR


Job description

Job responsibilities

Salary: Marie Curie Clinical Pay Scale Band 2 (aligned with AFC) £24,833 per annum + enhancements (pro rata)

Contract: Permanent, part-time. 18.75 hours per week. Shifts will be between 07:00am 10:00pm, 7 days per week service.

Based: Candidates can select their base to be in either the Cardiff Hospice in Penarth or theDafenOffice in Llanelli

What'sin it for you:

  • Annual leave allowance 27 days plus 8 public holidays (pro rata)

  • Competitive Policy for parental/sick Leave

  • Continuous Professional development

  • Industry leading training programmes

  • Season ticket loan for travelling to and from work

  • Defined contribution schemes for Pension

  • Marie Curie Group Personal Pension Scheme

  • Loan schemes for bikes; computers and satellite navigation systems

  • Introduce a friend scheme

  • Help with eyecare cost

  • Entitled to Marie Curie Blue Light Card

  • Entitled to Benefit-Hub Discount Scheme

  • Life assurance for all employees

Whatwerelooking for:

  • Working knowledge of windows applications, including Microsoft Office (Excel, Word, etc), Emails and the Internet.

  • Experience in a customer care or mediation role, including dealing with complaints in a health setting

  • Excellent communication, interpersonal and organisational skills

  • A commitment to helping patients with complex care needs

  • Ability to solve problems and take proactive action to address issues

  • A desire to help others, work towards targets and develop their skills

Please see the full job description here:Hub Coordinator Generic - 1

Application Process

  • Close date for applications: 28thFebruary 2026 (advert may close early due to number of applications received)

  • Interview Dates: TBC

  • As part of your online application, you will be asked for aCV.Please review both the advert and job description and outline your most relevant skills,experienceand knowledge for the role.

For further information or to arrange an informal chat please contact ourHiring Team at recruitment@mariecurie.org.uk

Job description

Job responsibilities

Salary: Marie Curie Clinical Pay Scale Band 2 (aligned with AFC) £24,833 per annum + enhancements (pro rata)

Contract: Permanent, part-time. 18.75 hours per week. Shifts will be between 07:00am 10:00pm, 7 days per week service.

Based: Candidates can select their base to be in either the Cardiff Hospice in Penarth or theDafenOffice in Llanelli

What'sin it for you:

  • Annual leave allowance 27 days plus 8 public holidays (pro rata)

  • Competitive Policy for parental/sick Leave

  • Continuous Professional development

  • Industry leading training programmes

  • Season ticket loan for travelling to and from work

  • Defined contribution schemes for Pension

  • Marie Curie Group Personal Pension Scheme

  • Loan schemes for bikes; computers and satellite navigation systems

  • Introduce a friend scheme

  • Help with eyecare cost

  • Entitled to Marie Curie Blue Light Card

  • Entitled to Benefit-Hub Discount Scheme

  • Life assurance for all employees

Whatwerelooking for:

  • Working knowledge of windows applications, including Microsoft Office (Excel, Word, etc), Emails and the Internet.

  • Experience in a customer care or mediation role, including dealing with complaints in a health setting

  • Excellent communication, interpersonal and organisational skills

  • A commitment to helping patients with complex care needs

  • Ability to solve problems and take proactive action to address issues

  • A desire to help others, work towards targets and develop their skills

Please see the full job description here:Hub Coordinator Generic - 1

Application Process

  • Close date for applications: 28thFebruary 2026 (advert may close early due to number of applications received)

  • Interview Dates: TBC

  • As part of your online application, you will be asked for aCV.Please review both the advert and job description and outline your most relevant skills,experienceand knowledge for the role.

For further information or to arrange an informal chat please contact ourHiring Team at recruitment@mariecurie.org.uk

Person Specification

Qualifications

Essential

  • - Working knowledge of windows applications, including Microsoft Office (Excel, Word, etc), Emails and the Internet.

Experience

Essential

  • - Experience in a customer care or mediation role, including dealing with complaints in a health setting
Person Specification

Qualifications

Essential

  • - Working knowledge of windows applications, including Microsoft Office (Excel, Word, etc), Emails and the Internet.

Experience

Essential

  • - Experience in a customer care or mediation role, including dealing with complaints in a health setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Marie Curie

Address

Cardiff Hospice in Penarth or the Dafen Office in Llanelli

Cardiff

Wales

CF64 3YR


Employer's website

https://www.mariecurie.org.uk/ (Opens in a new tab)

Employer details

Employer name

Marie Curie

Address

Cardiff Hospice in Penarth or the Dafen Office in Llanelli

Cardiff

Wales

CF64 3YR


Employer's website

https://www.mariecurie.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Team

Llinos Trotman

recruitment@mariecurie.org.uk

Details

Date posted

30 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year £24,833 per annum + enhancements (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

MC00816

Job locations

Cardiff Hospice in Penarth or the Dafen Office in Llanelli

Cardiff

Wales

CF64 3YR


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