Hub Coordinator

Job description

Job responsibilities

Hours: 37.5 hours per week, between the hours of 08:00-22:00.

Contract: Full-time Permanent

Salary: £24,465 per annum (pro rata), plus a range of Marie Curie benefits.

Location: London (remote), Caterham (on-site) or Hampshire (on-site)

As a Hub Coordinator, you'll be the friendly, organised first point of contact for our Marie Curie services making sure patients receive timely, seamless support. You'll coordinate referrals, schedule and allocate nurses, keep our systems accurate and up to date, and communicate confidently with families, clinicians and partners. Working at the heart of our clinical support hub, you'll juggle fastmoving priorities, solve problems on the spot, and help ensure every patient gets the care they need, when they need it.

What we're looking for:

• Experience of working within a customer services environment
• IT Literacy Microsoft Word Excel Email and internet
• Excellent communication, inter-personal and organisational skills
• Ability to solve problems and take proactive action to address issues
• Willing to work with a degree of flexibility according to the needs of the trainee & the charity
• Producing management and statistical reports
• Positive and professional attitude
• A desire to help others, work towards targets and develop their skills

Additional information

What's in it for you:

• Annual leave allowance 27 days plus 8 public holidays (pro rata)
• Hybrid working
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme

• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with eye care costs
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• Life assurance for all employees

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

Advert closes: 11th January 2026

Interview date: TBC

For more information or an informal chat please contact Roxanne Brown on Roxanne.Brown@mariecurie.org.uk

Person Specification

Experience

Essential

• Experience of working within a customer services environment
• IT Literacy Microsoft Word Excel Email and internet

Qualifications

Essential

• N/A

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Marie Curie

Address

Marie Curie Office

Caterham

England

CR3 6RD

Employer's website

https://www.mariecurie.org.uk/ (Opens in a new tab)