Job responsibilities
Marie Curie is the UKs leading palliative and end-of-life care charity. We are the largest non-NHS provider of palliative and end-of-life care in the UK, and the only provider across all 4 nations. We specialise in the provision of UK wide community nursing and hospice care, both inpatient and outpatient, whilst providing information and support on all aspects of terminal illness, dying, death, and bereavement.
Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life.
Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We are recruiting for a Quality Assurance Team Coordinator to join our Nursing & Quality team on a 6 month FTC basis.
This role can be hybrid from our London office 1-2 days a week or remote across the UK.
As a Quality Assurance team Coordinator, you will coordinate and support a broad range of activities across the Nursing and Quality team. You will assist and support the team to ensure good governance and provide organisational intelligence for improvement and learning.
# You will also assist and support in planning and evidencing a trained and competent workforce, ensuring that our services provide safe, high-quality and clinically effective care, and deliver an optimal patient and carer experience.
In this role, you will:
- Collate and upload data and information from a wide variety of sources (for example, benchmarking, clinical audit results, complaints, incidents, safety and compliance data
- Assist in the writing of key reports and documents that provide assurance to the organisation, internal divisions and service teams, and external stakeholders of the quality of care.
- Support clinical teams in undertaking a range of quality activities, e.g. by supporting good incident record keeping through the incident review process, providing data and analysis, gathering and processing relevant information
- Proactively manage and disseminate relevant information, data, and records
- Support key aspects of the Associate Directors and Head of Patient and Carer Experience workload
- Provide secretarial cover for committees and key working groups. Ensure that a summary of matters discussed, and actions are recorded.
- Act as the administrator for the Nursing and Quality databases. Train and support staff in the use of these, and run regular reports from these databases.
- Maintain the Nursing and Quality SharePoint site
- Support with various administration duties, e.g., setting up meetings, booking training events, arranging travel and accommodation, liaising with colleagues in other departments, logging team training records, etc.
- Establish good working relationships with members of the Nursing and Quality Directorate, and other teams within Marie Curie that collaborate to ensure and promote quality.
What we are looking for:
- Ability to build strong working relationships across a team with a team orientated approach to working
- Excellent written and verbal communication skills; ability to present complex information in a clear and easily comprehensible manner
- Good time management skills, positive approach and an ability to take on a number of varied tasks, prioritise accordingly, and work to tight deadlines
- Experience of office/ team administration
- Experience of working with IT databases and systems, including using Microsoft Office to produce reports and presentations
What's in it for you?
- Salary £25,600 - £28,444 per annum
- 25 days annual leave plus bank holidays
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous professional development
- Industry leading training programmes
- Employee AssistanceProgramme
- Flexible working
- Excellent work/life balance
Advert Closes: 13 August 2024
Interviews: 22nd August 2024
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services.
We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life.Apply today to bring your talent to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via recruitment@mariecurie.org.uk