Job responsibilities
Title:Deputy Head of Operations (London)Salary: Marie Curie Clinical Pay Scale, aligned withAFC Band 7 £43,742- £50,056 pro rata per annum plusHigh Area Cost Allowance payment£7,746 (depending on experience)Hours/Contract:37.5 Hours per weekContract Type:PermanentBased:Home based with regular travel requiredClosing date:3rd September 2023Interview date: TBC
Everyone knows our daffodil, but its our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.
As such, we are looking for an experienced operational manager to join our team in London. We are looking for an individual who cares about our people, is dedicated to providing the highest quality of service to our patients and enjoys a busy but rewarding role.
This is a new role for Marie Curie and is part of our overall redesign of our leadership structures to support us delivering care at a local level to those who need us the most. You will be an integral part of the leadership team in London, with direct reports including Clinical Nurse Managers, our Volunteer Services in the community and others as we develop our Community offering. You will be well supported, working alongside other managers and our Nursing, Medical and Allied Health Care professionals, all collaborating to provide outstanding care.
Naturally, youll provide a high level of operational expertise and youll be responsible for the smooth running of our services on a day to day basis. Youll also be responsible for service improvement within your portfolio and contributing to our governance and oversight systems. Your role will include ensuring our workforce is effectively and compassionately managed and that they have the right tools and training to do their roles, providing monitoring and reporting on performance, supporting contract management and finance oversight and reporting. There will be plenty of opportunity to be developed and we have dedicated leadership and management training opportunities within the charity.
Could you be our next aspiring operational manager? If so, wed love to hear from you!
What we are looking for:
- Someone with strong knowledge and experience working with community-based healthcare related clinical and non-clinical services.
- Strong operational and people management background.
- Strategic and business acumen.
- Knowledge of key healthcare related stakeholders in London and ability to navigate a changing healthcare environment.
- Experience of workforce management including absence management, recruitment and retention and performance management.
- An understanding of finance, budgeting and commissioning would be an advantage but not essential.
- An ability to multitask, regularly re-prioritise and have a flexible approach to your work.
Whats in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Rewarding salary package
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working
For more information or an informal chat please contact our Head of Operations, Na'eem Ibn Farooqonnaeem.ibnfarooq@mariecurie.org.uk
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion, and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
This role will be subject to receiving a satisfactoryEnhancedcriminal record check.
Shortlisting and Interviews will happen on a rolling basis so early application is encouraged. We reserve the right to close this vacancy early. Agencies need not apply.
