Job summary
A fantastic opportunity for an enthusiastic Wellbeing Support Assistant to join the Wellbeing Team. You will be a motivated, proactive individual who is passionate about joining a team dedicated to supporting individuals to live well.
This is an opportunity to work within a supportive team where you will be enabling people with a life limiting condition to manage their physical, emotional, and social wellbeing needs and encouraging a person and family centered goal focused approach.
You will have excellent communication skills, a friendly and caring personality and an understanding and respectful approach, along with the ability to work on your own and as part of a team, with patience and crucially, a sense of humour.
We offer an excellent working environment as part of a friendly, dedicated and professional team working within the wider Hospice services
The purpose of the role is to provide support and delivery of 1-1 and group wellbeing sessions to improve an overall sense of wellbeing. To support individuals to achieve and embed their goals and to live well with their condition.
Main duties of the job
- To work as a member of the Wellbeing Team and Multidisciplinary Team under the supervision of the Wellbeing Lead.
- Maintain and respect the confidentiality of the patient and their family.
- At all times act in a professional, pleasant, polite manner, fostering an atmosphere of co-operation and respect with a can do approach
- Communicate and listen to patients and their families reporting their needs and concerns as appropriate to qualified staff.
- To assist in the delivery of toileting.
- Provide 1:1 sessions which include what matters to you discussions, goal focused practice of tasks, relaxation, reminiscence, social opportunities.
- Deliver Group sessions (as per training and delegation).
- Support Group facilitators where required.
- Escorting participants to and from sessions and to their transport.
- Provide mobility and transfer assistance.
- Take phone calls, respond to enquiries and complete Health Questionnaires.
- Update SystmOne, Outlook Calendars and scheduling of participants.
- Identifying wellbeing needs of individual patients, through communications and through clinical handovers.
- Ensure infection control procedures are adhered to for safety and participant experience.
- Demonstrate work activities & duties to new staff and volunteers.
- Maintain general tidiness and housekeeping duties as required.
- Assisting with the serving and clearing of refreshments.
Please see the full job description for further information.
About us
Great Oaks Hospice is a proud and successful
provider of professional end of life care services in the community. We are a registered charity, and our services
are offered free of charge for adults in the community living with a life
shortening illness and their families, carers and friends. We employ a range of qualified and
unqualified staff across nursing and therapy groups and are supported by
medical colleagues from Gloucester Royal and our local GP community.
We enjoy a close relationship with our local
health and care service providers including with NHS Gloucestershire Integrated
Care Board who directly commission many of our services.
We are passionate about ensuring exceptional
clinical services and do this through our strong clinical leadership at every
level. We want our staff and our users
to have the best experience of Great Oaks and we recognise everyone
individually and value and harness the unique strengths and skills they
bring.
Job description
Job responsibilities
Overview of general responsibilities. Within the Hospice to:
- To work as a member of the Wellbeing Team and Multidisciplinary Team under the supervision of the Wellbeing Lead.
- Maintain and respect the confidentiality of the patient and their family.
- At all times act in a professional, pleasant, polite manner, fostering an atmosphere of co-operation and respect with a can do approach
- Communicate and listen to patients and their families reporting their needs and concerns as appropriate to qualified staff.
- To assist in the delivery of toileting.
- Provide 1:1 sessions which include what matters to you discussions, goal focused practice of tasks, relaxation, reminiscence, social opportunities.
- Deliver Group sessions (as per training and delegation).
- Support Group facilitators where required.
- Escorting participants to and from sessions and to their transport.
- Provide mobility and transfer assistance.
- Take phone calls, respond to enquiries and complete Health Questionnaires.
- Update SystmOne, Outlook Calendars and scheduling of participants.
- Identifying wellbeing needs of individual patients, through communications and through clinical handovers.
- Ensure infection control procedures are adhered to for safety and participant experience.
- Demonstrate work activities & duties to new staff and volunteers.
- Maintain general tidiness and housekeeping duties as required.
- Assisting with the serving and clearing of refreshments.
- Respect confidentiality at all times.
- Work within and adhere to hospice policies.
- Provide the highest quality of emotional, physical, spiritual, psychological, and social care to ensure the patients needs are met, in a safe manner.
- Be proactive and flexible in your approach and contribute positively to the ongoing development of Hospice Services.
- Collaborate in the assessments of patients, when required, to help shape their care delivery.
- Recognise changes in conditions of patients and swiftly and appropriately report back to senior members of the team.
- Collaboratively work with individuals support network to enable them to support the patient.
- Plan with registered professionals activities, interventions or treatments to achieve specified goals and implement care plans, where appropriate.
- Recognise that this job description is not restrictive and needs to be flexible to cope with the changing needs
Job description
Job responsibilities
Overview of general responsibilities. Within the Hospice to:
- To work as a member of the Wellbeing Team and Multidisciplinary Team under the supervision of the Wellbeing Lead.
- Maintain and respect the confidentiality of the patient and their family.
- At all times act in a professional, pleasant, polite manner, fostering an atmosphere of co-operation and respect with a can do approach
- Communicate and listen to patients and their families reporting their needs and concerns as appropriate to qualified staff.
- To assist in the delivery of toileting.
- Provide 1:1 sessions which include what matters to you discussions, goal focused practice of tasks, relaxation, reminiscence, social opportunities.
- Deliver Group sessions (as per training and delegation).
- Support Group facilitators where required.
- Escorting participants to and from sessions and to their transport.
- Provide mobility and transfer assistance.
- Take phone calls, respond to enquiries and complete Health Questionnaires.
- Update SystmOne, Outlook Calendars and scheduling of participants.
- Identifying wellbeing needs of individual patients, through communications and through clinical handovers.
- Ensure infection control procedures are adhered to for safety and participant experience.
- Demonstrate work activities & duties to new staff and volunteers.
- Maintain general tidiness and housekeeping duties as required.
- Assisting with the serving and clearing of refreshments.
- Respect confidentiality at all times.
- Work within and adhere to hospice policies.
- Provide the highest quality of emotional, physical, spiritual, psychological, and social care to ensure the patients needs are met, in a safe manner.
- Be proactive and flexible in your approach and contribute positively to the ongoing development of Hospice Services.
- Collaborate in the assessments of patients, when required, to help shape their care delivery.
- Recognise changes in conditions of patients and swiftly and appropriately report back to senior members of the team.
- Collaboratively work with individuals support network to enable them to support the patient.
- Plan with registered professionals activities, interventions or treatments to achieve specified goals and implement care plans, where appropriate.
- Recognise that this job description is not restrictive and needs to be flexible to cope with the changing needs
Person Specification
Qualifications
Desirable
- NVQ Level 2/3 or equivalent
- Care certificate in Health Care
- Recognised qualifications in any of the following: -
- Palliative Care
- Care of the Elderly
Managerial Knowledge
Essential
- Ability to organise and priortise workload
- Ability to create solutions to changing needs
Desirable
- Recognising need for someone to take over a difficult situation and conveying that to most suitable person at that time.
Experience
Essential
- Experience in palliative/End of life care within a community setting such as: -
- Hospice Environment
- Community Nurse Service
- Community Hospital
Desirable
- Further experience in any of the following: -
- Elderly Care
- Neurological Care
- Stroke Care
- General medical Care
- Chronic Disease management
Professional Knowledge and Attributes
Essential
- Awareness of Ambitions for Palliative and End of Life Care and the Gloucestershire End of Life Care Strategy
- Awareness of infection control issues
- Knowledge of evidence based care
- Clear and concise documentation skills
Desirable
- Multi-disciplinary team working
- Awareness of changes in condition and possible need for symptom control
Personal Skills and Attributes
Essential
- Excellent interpersonal skills
- Effective team worker
- Flexible, innovative and motivated
- Insight into the needs of the patient group
- Holistic approach to care
- Professional manner
- Emotional maturity
Person Specification
Qualifications
Desirable
- NVQ Level 2/3 or equivalent
- Care certificate in Health Care
- Recognised qualifications in any of the following: -
- Palliative Care
- Care of the Elderly
Managerial Knowledge
Essential
- Ability to organise and priortise workload
- Ability to create solutions to changing needs
Desirable
- Recognising need for someone to take over a difficult situation and conveying that to most suitable person at that time.
Experience
Essential
- Experience in palliative/End of life care within a community setting such as: -
- Hospice Environment
- Community Nurse Service
- Community Hospital
Desirable
- Further experience in any of the following: -
- Elderly Care
- Neurological Care
- Stroke Care
- General medical Care
- Chronic Disease management
Professional Knowledge and Attributes
Essential
- Awareness of Ambitions for Palliative and End of Life Care and the Gloucestershire End of Life Care Strategy
- Awareness of infection control issues
- Knowledge of evidence based care
- Clear and concise documentation skills
Desirable
- Multi-disciplinary team working
- Awareness of changes in condition and possible need for symptom control
Personal Skills and Attributes
Essential
- Excellent interpersonal skills
- Effective team worker
- Flexible, innovative and motivated
- Insight into the needs of the patient group
- Holistic approach to care
- Professional manner
- Emotional maturity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
