Clinical Lead (CQC Registered Manager)

Great Oaks Hospice

Information:

This job is now closed

Job summary

This is an exciting opportunity to join Great Oaks Senior Management Team.

Are you clinically experienced in Palliative and End of Life Care and passionate about the difference you can make?

Do you want an opportunity to join a Senior Management Team in a small specialist day hospice where you can work flexibly, with support and professional autonomy to deliver and add real value within the community?

The successful candidate will provide experienced leadership of our Clinical Services and deliver our strategy working with our teams who work flexibly in the community, providing social emotional and physiological care to our patients, liaising with our local health and care service providers as needed.

We can offer you a competitive package of £50,000 to £55,000 FTE per annum, coupled with the ability to flex (37.5 hours or 30 hours per week as suits you), generous holiday allowance and the opportunity to remain in the NHS Pension Scheme as relevant, as well as Blue Light eligibility.

For an informal chat please call Joe Feeley CEO 01594 811910

Main duties of the job

The position of Clinical Executive Lead is a crucial role, working alongside the Chief Executive Officer to lead the day to day running of exceptional clinical services in accordance with regulatory standards and Great Oaks values and strategy. Specific function of the role include:

  • To be the CQC Registered Manager
  • To be the Caldicott Guardian.
  • Provide an environment of continuous quality improvement.
  • Manage the implementation of key areas of clinical governance arrangements, ensuring effective systems and processes are in place to provide appropriate Board assurance.
  • Liaise with external specialist providers.
  • Attend relevant training and cascade as appropriate.
  • Assume the role of Infection Control Lead for Great Oaks.

The post holder will undertake, when requested, such duties not listed below which are consistent with and pertinent to the role and grade.

About us

Great Oaks Hospice is a proud and successful provider of professional end of life care services in the community. We are a registered charity, and our services are offered free of charge for adults in the community living with a life shortening illness and their families, carers and friends. We employ a range of qualified and unqualified staff across nursing and therapy groups and are supported by medical colleagues from Gloucester Royal and our local GP community.

We enjoy a close relationship with our local health and care service providers including with NHS Gloucestershire Integrated Care Board who directly commission many of our services.

We are passionate about ensuring exceptional clinical services and do this through our strong clinical leadership at every level. We want our staff and our users to have the best experience of Great Oaks and we recognise everyone individually and value and harness the unique strengths and skills they bring.

Date posted

22 January 2024

Pay scheme

Other

Salary

£50,000 to £55,000 a year 37.5 hours or 30 hours per week as suits you

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0512-24-0003

Job locations

Great Oaks Hospice

The Gorse

Coleford

Gloucestershire

GL16 8QE


Job description

Job responsibilities

Overview of general responsibilities. Within the Hospice to:

  • Follow policies and guidelines as per the Staff Employees Handbook and ensure the team also work within this guidance.
  • Be aware of risk to self and others under Health and Safety Regulations.
  • Verbally report any accident or untoward incident as soon as possible followed by written report.
  • Respect peoples personal choices for lifestyle and living arrangements.
  • Ensure we are evidencing compliance with CQC Requirements.
  • Oversee Caseload reviews with Clinical Teams including Hospice at Home, Wellbeing Service, Complimentary Therapies, Befriending, Family Support and Community Support Service.
  • Become Privacy Officer on SystmOne, ensuring appropriate use of the system.
  • Be the Key point of contact for new starters/leavers registration on SystmOne.
  • Keep abreast of clinical best practice in the hospice movement, advice the SMT of risks and opportunities and respond to national and local policy developments.
  • Maintain strong clinical governance framework for the hospice to meet external legal, regulatory, and clinical requirements.
  • Recognise that this job description is not restrictive and needs to be flexible to cope with the changing needs of the job and the changing needs of Great Oaks.

Strategic:

Working alongside the Chief Executive Officer to:

  • o Be involved at county level in the development of palliative and End of Life care across all domains.

    o Promote role of Great Oaks within local provision of the Integrated Care Body.

    o Revise and develop policies, procedures, and guidelines pertinent to the safe provision of all clinical services.

    o Deputise for the Chief Executive Officer as required.

    Develop own comprehensive knowledge of the Care Quality Commission legislation as required in the context of Great Oaks registration.

    Lead in the development of Hospice Clinical Services fostering a collaborative and positive work environment.

    Monitor the Key Performance Indicators monthly and actions any points as necessary.

    Work with the CEO to drive the implementation of our strategy and objectives and contribute to the continuous improvement of our scope and reach of our services for users.

Managerial:

Member of Senior Management Team.

Member of Quality Group, Health and Safety group, Finance, and Information Governance Working Groups.

Provide the necessary support, motivation, and professional line management (direct and indirect) to all the Clinical staff to maintain continuous high standards of skilled care and continuous professional development through evidence-based practice.

Ensure adequate and appropriate staffing levels on a day-to-day basis.

Be involved in the recruitment and selection, training, and development of staff.

To take part in the Hospice at Home on-call rota provision on a regular basis.

Participate, where required, in local and national initiatives and developments in the palliative care field e.g. End of Life Strategy and supporting choice of place of care and death.

Nurture a positive and supportive culture and environment where people feel motivated and supported to achieve Great Oaks aims.

Education and Training:

  • Provide clinical support to all clinical staff.
  • Provide guidance and assistance to actively support the use of End-of-Life Care initiatives by raising awareness among clinical staff about the needs of clients, their families and carers.
  • Attend internal and external clinical meetings and conferences, where necessary.
  • Accept and seek supervision and support from line manager on a regular basis and participate in the Hospice appraisal system.
  • Keep abreast of current research and best practice.
  • Review of training needs analysis, ensuring role profiles are up to date, checking compliance and sourcing of external training as identified by services as needed.
  • Monitor and manage training compliance.

Research and Audit:

  • To ensure clinical practice is evidence based and reflects good practice.
  • To lead in the setting and monitoring of standards to ensure the delivery of evidence based high quality care, recording and reporting findings including corrective action where required.
  • Propose and deliver actions required to improve the quality of the services provided.
  • To lead the clinical governance agenda across the Hospice, including ensuring that the Care Quality Commission (CQC) standards of care are met and lead on the collation of evidence for CQC assessment documentation.
  • Oversee the monthly auditing of Clinical Service and implement actions from this.

Job description

Job responsibilities

Overview of general responsibilities. Within the Hospice to:

  • Follow policies and guidelines as per the Staff Employees Handbook and ensure the team also work within this guidance.
  • Be aware of risk to self and others under Health and Safety Regulations.
  • Verbally report any accident or untoward incident as soon as possible followed by written report.
  • Respect peoples personal choices for lifestyle and living arrangements.
  • Ensure we are evidencing compliance with CQC Requirements.
  • Oversee Caseload reviews with Clinical Teams including Hospice at Home, Wellbeing Service, Complimentary Therapies, Befriending, Family Support and Community Support Service.
  • Become Privacy Officer on SystmOne, ensuring appropriate use of the system.
  • Be the Key point of contact for new starters/leavers registration on SystmOne.
  • Keep abreast of clinical best practice in the hospice movement, advice the SMT of risks and opportunities and respond to national and local policy developments.
  • Maintain strong clinical governance framework for the hospice to meet external legal, regulatory, and clinical requirements.
  • Recognise that this job description is not restrictive and needs to be flexible to cope with the changing needs of the job and the changing needs of Great Oaks.

Strategic:

Working alongside the Chief Executive Officer to:

  • o Be involved at county level in the development of palliative and End of Life care across all domains.

    o Promote role of Great Oaks within local provision of the Integrated Care Body.

    o Revise and develop policies, procedures, and guidelines pertinent to the safe provision of all clinical services.

    o Deputise for the Chief Executive Officer as required.

    Develop own comprehensive knowledge of the Care Quality Commission legislation as required in the context of Great Oaks registration.

    Lead in the development of Hospice Clinical Services fostering a collaborative and positive work environment.

    Monitor the Key Performance Indicators monthly and actions any points as necessary.

    Work with the CEO to drive the implementation of our strategy and objectives and contribute to the continuous improvement of our scope and reach of our services for users.

Managerial:

Member of Senior Management Team.

Member of Quality Group, Health and Safety group, Finance, and Information Governance Working Groups.

Provide the necessary support, motivation, and professional line management (direct and indirect) to all the Clinical staff to maintain continuous high standards of skilled care and continuous professional development through evidence-based practice.

Ensure adequate and appropriate staffing levels on a day-to-day basis.

Be involved in the recruitment and selection, training, and development of staff.

To take part in the Hospice at Home on-call rota provision on a regular basis.

Participate, where required, in local and national initiatives and developments in the palliative care field e.g. End of Life Strategy and supporting choice of place of care and death.

Nurture a positive and supportive culture and environment where people feel motivated and supported to achieve Great Oaks aims.

Education and Training:

  • Provide clinical support to all clinical staff.
  • Provide guidance and assistance to actively support the use of End-of-Life Care initiatives by raising awareness among clinical staff about the needs of clients, their families and carers.
  • Attend internal and external clinical meetings and conferences, where necessary.
  • Accept and seek supervision and support from line manager on a regular basis and participate in the Hospice appraisal system.
  • Keep abreast of current research and best practice.
  • Review of training needs analysis, ensuring role profiles are up to date, checking compliance and sourcing of external training as identified by services as needed.
  • Monitor and manage training compliance.

Research and Audit:

  • To ensure clinical practice is evidence based and reflects good practice.
  • To lead in the setting and monitoring of standards to ensure the delivery of evidence based high quality care, recording and reporting findings including corrective action where required.
  • Propose and deliver actions required to improve the quality of the services provided.
  • To lead the clinical governance agenda across the Hospice, including ensuring that the Care Quality Commission (CQC) standards of care are met and lead on the collation of evidence for CQC assessment documentation.
  • Oversee the monthly auditing of Clinical Service and implement actions from this.

Person Specification

Managerial Knowledge

Essential

  • Ability to organise and prioritise workload effectively.
  • Delegation skills.

Desirable

  • Ability to create solutions to work pressures.
  • Knowledge of change management.

Qualifications

Essential

  • Registered Nurse with the Nursing and Midwifery Council or Registered Health/Social Care Professional such as Social Worker, Occupational Therapist, Physiotherapist etc. with experience in relevant specialty.
  • Educated to degree or equivalent level of experience.

Desirable

  • Management course or equivalent.
  • Teaching/mentoring qualification.
  • Evidence of relevant professional development.
  • Evidence of clinical specialist qualification in palliative care or oncology.

Experience

Essential

  • Proven experience of a senior position within a health/social care environment.
  • Proven experience of working with people with palliative or End of Life care needs.
  • Team and individual management.
  • Good understanding of clinical governance.
  • Sound knowledge of audit.
  • Sound knowledge of infection control.

Desirable

  • Management of MDT.
  • Management of organisational development.
  • Experience of working with users and carers.
  • Experience of working with volunteers.
  • Caldicott Guardian.

Knowledge and Attributes

Essential

  • Knowledge of current symptom management.
  • Knowledge of evidence based care.
  • Clear and concise documentation skills.
  • Professional knowledge of CQC requirement.
  • Knowledge of Systm1.
  • Information Governance Knowledge.
  • Enhanced IT skills.
  • Strategic thinking and planning.

Personal Skills and Attributes

Essential

  • Insight into the needs of the patient group.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively and network.
  • Organisational skills.
  • Ability to work flexibly and prioritise effectively.
  • Ability to work strategically.
  • Ability to motivate and inspire.
  • Supportive, calm, approachable manner.
  • Emotionally resilient and intelligent.
  • Proactive and innovative.
  • Collaborative positive style.

Desirable

  • Report writing/publishing.

Other Requirements

Essential

  • Willing to travel.
  • Prepared to work unsocial hours including evenings and weekends as necessary.
  • Occupational health clearance.
  • Enhanced DBS.
Person Specification

Managerial Knowledge

Essential

  • Ability to organise and prioritise workload effectively.
  • Delegation skills.

Desirable

  • Ability to create solutions to work pressures.
  • Knowledge of change management.

Qualifications

Essential

  • Registered Nurse with the Nursing and Midwifery Council or Registered Health/Social Care Professional such as Social Worker, Occupational Therapist, Physiotherapist etc. with experience in relevant specialty.
  • Educated to degree or equivalent level of experience.

Desirable

  • Management course or equivalent.
  • Teaching/mentoring qualification.
  • Evidence of relevant professional development.
  • Evidence of clinical specialist qualification in palliative care or oncology.

Experience

Essential

  • Proven experience of a senior position within a health/social care environment.
  • Proven experience of working with people with palliative or End of Life care needs.
  • Team and individual management.
  • Good understanding of clinical governance.
  • Sound knowledge of audit.
  • Sound knowledge of infection control.

Desirable

  • Management of MDT.
  • Management of organisational development.
  • Experience of working with users and carers.
  • Experience of working with volunteers.
  • Caldicott Guardian.

Knowledge and Attributes

Essential

  • Knowledge of current symptom management.
  • Knowledge of evidence based care.
  • Clear and concise documentation skills.
  • Professional knowledge of CQC requirement.
  • Knowledge of Systm1.
  • Information Governance Knowledge.
  • Enhanced IT skills.
  • Strategic thinking and planning.

Personal Skills and Attributes

Essential

  • Insight into the needs of the patient group.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively and network.
  • Organisational skills.
  • Ability to work flexibly and prioritise effectively.
  • Ability to work strategically.
  • Ability to motivate and inspire.
  • Supportive, calm, approachable manner.
  • Emotionally resilient and intelligent.
  • Proactive and innovative.
  • Collaborative positive style.

Desirable

  • Report writing/publishing.

Other Requirements

Essential

  • Willing to travel.
  • Prepared to work unsocial hours including evenings and weekends as necessary.
  • Occupational health clearance.
  • Enhanced DBS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Oaks Hospice

Address

Great Oaks Hospice

The Gorse

Coleford

Gloucestershire

GL16 8QE


Employer's website

https://www.great-oaks.org.uk/ (Opens in a new tab)


Employer details

Employer name

Great Oaks Hospice

Address

Great Oaks Hospice

The Gorse

Coleford

Gloucestershire

GL16 8QE


Employer's website

https://www.great-oaks.org.uk/ (Opens in a new tab)


For questions about the job, contact:

CEO

Joe Feeley

joe.feeley@great-oaks.org.uk

01594811910

Date posted

22 January 2024

Pay scheme

Other

Salary

£50,000 to £55,000 a year 37.5 hours or 30 hours per week as suits you

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B0512-24-0003

Job locations

Great Oaks Hospice

The Gorse

Coleford

Gloucestershire

GL16 8QE


Supporting documents

Privacy notice

Great Oaks Hospice's privacy notice (opens in a new tab)