Job summary
Are
you ready to make a real difference?
At Mountbatten, we believe that every person deserves dignity, compassion, and
exceptional care at the end of life. We are seeking a passionate and visionary individual
to manage our Community Services and lead our dedicated team in delivering
Mountbatten's end-of-life strategy for patients and their families.
As our Community
Team Lead, you will:
Drive
quality care and ensure
excellent patient and carer experiences through your advanced clinical
knowledge and leadership.
Inspire
and innovate your team to
develop best practice, as well as smart and effective ways of working, which helps
to achieve the vision and aims of Mountbatten.
Build
a supportive and caring team culture which
recognises the challenges of 24/7 service provision and ensures the wellbeing
of your team while delivering consistently high-quality care for patients.
Lead
with impact manage resources
effectively and ensure excellence within agreed resources, working with other
Mountbatten teams and external partners to help meet the needs of patients.
Live
our values be a role model
for Mountbatten's ethos of compassion and respect.
Main duties of the job
You will provide
professional guidance and motivation to your team, empowering individuals to
build resilience and thrive in a specialist palliative care environment.
Collaboration is key. You will forge strong partnerships with providers in the
local health and social care sector, ensuring seamless, holistic support for
those who need it most.
This role offers flexibility, variety, and the chance
to work alongside some of the most committed professionals in healthcare.
Some
weekend, occasional nights, and bank holiday shifts are part of the rota, with
allowances provided.
If
you are ready for a new challenge and wish to make a lasting impact on the
future of palliative care, we would love to hear from you.
INTERVIEWS TO BE HELD 5TH FEBRUARY 2026
About us
At Mountbatten making our employees feel valued is as important to us as making sure that our patients are safe. We are looking for people that live our values to help us make a difference to the thousands of patients and their families who come to us for help and support every year.
Our vision at Mountbatten is of a world where all dying people and those close to them, have access to expert care of the highest quality, provided by compassionate and professional teams.
Our Values
We care about what we do. We appreciate that people are different and we are kind and compassionate to our patients and families, to our local community and to each other
We are experts in our field. We are professional at all times, aspiring to be the best that we can be in everything that we do
We are innovative and bold. We respond quickly and creatively to the changing needs of our society within the scope of our human and financial resources
We respect our community. We exist for our local population, now and into the future, and we believe that we can achieve more together by working in partnership with others
Job description
Job responsibilities
Key Responsibilities:
To
influence the care of patients and carers with palliative and end of life care
needs either directly or indirectly using advanced clinical knowledge and best
evidence based practices.
To
be involved and work in close liaison with other appropriate multidisciplinary
teams and agencies within and outside Mountbatten.
To
develop effective links and promote good relationships with other hospices,
community services, social services, voluntary sector, and private sector.
To support
the team to develop highly specialist knowledge and expertise on pain and
symptom management, other physical symptoms, psychological, social and
spiritual support.
Provide
strong, compassionate, professional leadership, supervision, and guidance to
the team.
To incorporate
a range of strategies to motivate and empower both individuals and the team to
take responsibility for building personal resilience to address challenges of
working within a specialist palliative care environment.
Actively
participates in multi-professional meetings, acting as patient advocate and
represents nursing views
To act
within and support the development and implementation of approved guidelines,
processes and polices of the Mountbatten Group
To
maintain own professional registration complying with the professional
standards and identify own development needs.
To
have a proactive approach to self-development, actively assessing own
education/training/development needs in relation to the role and utilising
appropriate resources to meet these needs.
To
ensure that education and training needs for staff in the community team are
identified through the annual appraisal process.
To
ensure staff within the team receive regular support via 1:1s and team
meetings
To
promote a culture in the team of support through clinical supervision
opportunities
Lead
on agreed projects and development of patient services within the community and
wider hospice services, ensure the community nursing team remains an integral
part of the development of the whole clinical service.
Communication and
Relationships
Able
to communicate effectively using skills of sensitivity, diplomacy, negotiation,
and motivation within multiple complex settings
Able
to build and maintain therapeutic working relationships in order to enhance
specialist palliative care provision
Acts as a role model demonstrating high standards of
care and providing clinical leadership to others
Ensure
the Consultant Nurse/Director of Nursing is informed of any significant changes
in the day to day running of the
locality team
Evidences compassionate leadership and upholds
Mountbatten Values
Acts as a role model for excellent advanced
communication skills and expertise
Works across professional boundaries using creative
reasoning and problem-solving
Demonstrates skills
in conflict resolution and competent negotiation skills when dealing
with difficult or
challenging situations
To
promote safeguarding awareness and responsiveness within the community team,
championing safeguarding as everyone's responsibility.
Analysis and Judgement
Advanced
levels of clinical decision-making through specialist assessment and
interpretation of clinical information to support patients/carers who have
complex or rapidly changing physical symptoms, emotional or practical needs.
Demonstrate
ability to challenge behaviour and practices, being proactive in using risk
assessment and incident reporting.
To
monitor service delivery data to ensure all patients and families are receiving
timely and appropriate care
Clinical Practice and Development
To
support the community team to deliver services in times of need, for example,
staff shortages.
To
support individual colleagues in delivering care from a supervision,
mentorship, development perspective
To
ensure the community service is delivered equitably
To
review and develop service delivery to meet changing patient needs and respond
to challenges in the wider health and social care world.
To
ensure service delivery upholds Mountbatten's reputation
Please refer to the attached Job Description, which includes
the Person Specification, for the full duties of this rewarding role with us
here at Mountbatten.
Job description
Job responsibilities
Key Responsibilities:
To
influence the care of patients and carers with palliative and end of life care
needs either directly or indirectly using advanced clinical knowledge and best
evidence based practices.
To
be involved and work in close liaison with other appropriate multidisciplinary
teams and agencies within and outside Mountbatten.
To
develop effective links and promote good relationships with other hospices,
community services, social services, voluntary sector, and private sector.
To support
the team to develop highly specialist knowledge and expertise on pain and
symptom management, other physical symptoms, psychological, social and
spiritual support.
Provide
strong, compassionate, professional leadership, supervision, and guidance to
the team.
To incorporate
a range of strategies to motivate and empower both individuals and the team to
take responsibility for building personal resilience to address challenges of
working within a specialist palliative care environment.
Actively
participates in multi-professional meetings, acting as patient advocate and
represents nursing views
To act
within and support the development and implementation of approved guidelines,
processes and polices of the Mountbatten Group
To
maintain own professional registration complying with the professional
standards and identify own development needs.
To
have a proactive approach to self-development, actively assessing own
education/training/development needs in relation to the role and utilising
appropriate resources to meet these needs.
To
ensure that education and training needs for staff in the community team are
identified through the annual appraisal process.
To
ensure staff within the team receive regular support via 1:1s and team
meetings
To
promote a culture in the team of support through clinical supervision
opportunities
Lead
on agreed projects and development of patient services within the community and
wider hospice services, ensure the community nursing team remains an integral
part of the development of the whole clinical service.
Communication and
Relationships
Able
to communicate effectively using skills of sensitivity, diplomacy, negotiation,
and motivation within multiple complex settings
Able
to build and maintain therapeutic working relationships in order to enhance
specialist palliative care provision
Acts as a role model demonstrating high standards of
care and providing clinical leadership to others
Ensure
the Consultant Nurse/Director of Nursing is informed of any significant changes
in the day to day running of the
locality team
Evidences compassionate leadership and upholds
Mountbatten Values
Acts as a role model for excellent advanced
communication skills and expertise
Works across professional boundaries using creative
reasoning and problem-solving
Demonstrates skills
in conflict resolution and competent negotiation skills when dealing
with difficult or
challenging situations
To
promote safeguarding awareness and responsiveness within the community team,
championing safeguarding as everyone's responsibility.
Analysis and Judgement
Advanced
levels of clinical decision-making through specialist assessment and
interpretation of clinical information to support patients/carers who have
complex or rapidly changing physical symptoms, emotional or practical needs.
Demonstrate
ability to challenge behaviour and practices, being proactive in using risk
assessment and incident reporting.
To
monitor service delivery data to ensure all patients and families are receiving
timely and appropriate care
Clinical Practice and Development
To
support the community team to deliver services in times of need, for example,
staff shortages.
To
support individual colleagues in delivering care from a supervision,
mentorship, development perspective
To
ensure the community service is delivered equitably
To
review and develop service delivery to meet changing patient needs and respond
to challenges in the wider health and social care world.
To
ensure service delivery upholds Mountbatten's reputation
Please refer to the attached Job Description, which includes
the Person Specification, for the full duties of this rewarding role with us
here at Mountbatten.
Person Specification
Other
Essential
- Use of a vehicle, with insurance for business purposes
- Physically fit and able to carry out any manual handling tasks associated with the role
- Be prepared to assist with Mountbatten Groups fundraising
- Support and adopting of Mountbatten Groups Values
Experience
Essential
- Experience of working collaboratively within multidisciplinary teams and the ability to form good working relationships at all levels including volunteers
- Experience of dealing with vulnerable adults in a care setting
- Experience of working in a hospice or providing end of life care within a community care setting
- Experience of working in a person centred/personal outcomes approach
- Relevant post registration experience, at Band 7 or above, in cancer, palliative care or a related speciality
- Experience of teaching/mentoring
- Leadership and management experience within a Hospital/Hospice or Care setting
- Experience of audit and research
Skills
Essential
- Excellent influencing and interpersonal skills with people at all levels, internally and externally
- Skills in negotiating, problem solving and report writing
- Leadership skills and management experience at Band 6 or above. Can inspire others by leadership behaviours
- A high level of ability to communicate complex and sensitive information effectively in both written and oral to both patients, families, carers and other professionals
- Have good IT Skills in Microsoft and email applications
- Understands specific needs of patients requiring palliative or end of life care
- Demonstrate commitment to the patients right to be involved in decision making relating to their health care and ensuring decisions are understood by care teams
- Strong organisational skills to ensure maximum efficiency within the role
- Leadership and motivational skills
Abilities
Essential
- Ability to lead and influence change
- Ability to be an effective advocate for the patient with multi-disciplinary teams across all healthcare settings
- Understanding palliative care and End of Life Care National agendas
- Able to manage competing and complex patient/family priorities
- Good understanding of clinical governance issues, especially risk management and audit, including evaluation
- Ability to work as part of a team
- In depth knowledge of specialist symptom management and advanced practice
- Able to effectively manage own time and workload
- Flexible attitude to working, including providing on call provisions
- Ability to teach and train others, using a variety of methods suitable for presentations at all levels
Qualifications
Essential
- First Level Registration with NMC and in possession of a relevant degree in Health/Nursing Studies
- Registered Independent Prescriber (V300) or willingness to undertake
- Evidence of continued professional development
- Master Level qualification/willing to work towards Master Level
- Post-basic qualification in cancer/palliative care or relevant subject
Person Specification
Other
Essential
- Use of a vehicle, with insurance for business purposes
- Physically fit and able to carry out any manual handling tasks associated with the role
- Be prepared to assist with Mountbatten Groups fundraising
- Support and adopting of Mountbatten Groups Values
Experience
Essential
- Experience of working collaboratively within multidisciplinary teams and the ability to form good working relationships at all levels including volunteers
- Experience of dealing with vulnerable adults in a care setting
- Experience of working in a hospice or providing end of life care within a community care setting
- Experience of working in a person centred/personal outcomes approach
- Relevant post registration experience, at Band 7 or above, in cancer, palliative care or a related speciality
- Experience of teaching/mentoring
- Leadership and management experience within a Hospital/Hospice or Care setting
- Experience of audit and research
Skills
Essential
- Excellent influencing and interpersonal skills with people at all levels, internally and externally
- Skills in negotiating, problem solving and report writing
- Leadership skills and management experience at Band 6 or above. Can inspire others by leadership behaviours
- A high level of ability to communicate complex and sensitive information effectively in both written and oral to both patients, families, carers and other professionals
- Have good IT Skills in Microsoft and email applications
- Understands specific needs of patients requiring palliative or end of life care
- Demonstrate commitment to the patients right to be involved in decision making relating to their health care and ensuring decisions are understood by care teams
- Strong organisational skills to ensure maximum efficiency within the role
- Leadership and motivational skills
Abilities
Essential
- Ability to lead and influence change
- Ability to be an effective advocate for the patient with multi-disciplinary teams across all healthcare settings
- Understanding palliative care and End of Life Care National agendas
- Able to manage competing and complex patient/family priorities
- Good understanding of clinical governance issues, especially risk management and audit, including evaluation
- Ability to work as part of a team
- In depth knowledge of specialist symptom management and advanced practice
- Able to effectively manage own time and workload
- Flexible attitude to working, including providing on call provisions
- Ability to teach and train others, using a variety of methods suitable for presentations at all levels
Qualifications
Essential
- First Level Registration with NMC and in possession of a relevant degree in Health/Nursing Studies
- Registered Independent Prescriber (V300) or willingness to undertake
- Evidence of continued professional development
- Master Level qualification/willing to work towards Master Level
- Post-basic qualification in cancer/palliative care or relevant subject
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
