Mountbatten Hampshire

Relief Shop Manager (Bank)

Information:

This job is now closed

Job summary

Would you like the flexibility of choosing the day shifts you work? Are you considerate, attentive and hold excellent customer service skills? If so, this is the opportunity for you to establish your career within the Retail Charity Sector.

We are in recruiting a new team of retail managers who can help us develop and grow our shops across Southampton and large parts of Hampshire.

Main duties of the job

About Us:

Due to our ambitious expansion plans within our retail operations, we are excited to announce career opportunities with Mountbatten.

Working across Hampshire, you will be a part of our team of Shop Managers who are responsible for the day to day running of our retail outlets, where customer service is our priority.

Your duties will range from receiving donations of goods, stock control, shop management, cash handling, etc

About you:

Ideally you will have previous retail experience, although no previous experience is necessary, as full training will be provided.

Your most important ability will be that you are committed to our Charity and have the enthusiasm, energy and drive to ensure your customers receive the customer experience they deserve.

You will be able to work flexibly across any of our eight retail outlets, and our warehouse in Southampton and large parts of Hampshire, as required.

About us

Mountbatten Hampshire is part of the Mountbatten Group, and its sister Hospice is Mountbatten Isle of Wight.

We pride ourselves on providing expert care and support to our communities across Hampshire and the Isle of Wight, who are facing death, dying and bereavement.

Our vision at Mountbatten is of a world where all dying people and those closest to them, have access to expert care of the highest quality, provided by compassionate and professional teams.

Our Values

We care about what we do. We appreciate that people are different and we are kind and compassionate to our patients and families, to our local community and to each other

We are experts in our field. We are professional at all times, aspiring to be the best that we can be in everything that we do

We are innovative and bold. We respond quickly and creatively to the changing needs of our society within the scope of our human and financial resources

We respect our community. We exist for our local population, now and into the future, and we believe that we can achieve more together by working in partnership with others

Details

Date posted

27 October 2023

Pay scheme

Other

Salary

£11.51 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0507-VC158

Job locations

Botley Rd

West End

Southampton

Hampshire

SO30 3JB


Job description

Job responsibilities

To provide support at manager level in the designated Mountbatten retail outlet as required in order to maximise sales and minimise costs, through accountable effective management of employees, volunteers, stock and administration during the absence of the Shop Manager.

To be responsible for motivating and training employees and volunteers who work in the shop ensuring that they maintain our high standards at all times. Create a team spirit in the shop in line with Mountbattens Values to deliver excellent customer service and present a professional image to employees, volunteers and customers at all times reflecting the values and reputation of Mountbatten.

To liaise with other departments within Mountbatten, including Fundraising, Finance, Human Resource Teams and Voluntary Services.

*Please refer to the attached Job Description and Person Specification for the full duties of this role*

Job description

Job responsibilities

To provide support at manager level in the designated Mountbatten retail outlet as required in order to maximise sales and minimise costs, through accountable effective management of employees, volunteers, stock and administration during the absence of the Shop Manager.

To be responsible for motivating and training employees and volunteers who work in the shop ensuring that they maintain our high standards at all times. Create a team spirit in the shop in line with Mountbattens Values to deliver excellent customer service and present a professional image to employees, volunteers and customers at all times reflecting the values and reputation of Mountbatten.

To liaise with other departments within Mountbatten, including Fundraising, Finance, Human Resource Teams and Voluntary Services.

*Please refer to the attached Job Description and Person Specification for the full duties of this role*

Person Specification

Qualifications

Essential

  • GCSEs grade C or above in Maths and English, or equivalent

Desirable

  • Relevant retail qualification e.g. customer service

Experience

Desirable

  • Previous retail experience

Other

Essential

  • Willing and able to travel between Retail outlets
Person Specification

Qualifications

Essential

  • GCSEs grade C or above in Maths and English, or equivalent

Desirable

  • Relevant retail qualification e.g. customer service

Experience

Desirable

  • Previous retail experience

Other

Essential

  • Willing and able to travel between Retail outlets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mountbatten Hampshire

Address

Botley Rd

West End

Southampton

Hampshire

SO30 3JB


Employer's website

https://www.mountbatten-hampshire.org.uk/ (Opens in a new tab)


Employer details

Employer name

Mountbatten Hampshire

Address

Botley Rd

West End

Southampton

Hampshire

SO30 3JB


Employer's website

https://www.mountbatten-hampshire.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Area Manager

Adam Grada

adam.grada@mountbatten.org.uk

07971510872

Details

Date posted

27 October 2023

Pay scheme

Other

Salary

£11.51 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0507-VC158

Job locations

Botley Rd

West End

Southampton

Hampshire

SO30 3JB


Supporting documents

Privacy notice

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