Pilgrims Hospices in East Kent

Ward Sister - Canterbury

The closing date is 09 April 2026

Job summary

*Please note, we are unable to offer Sponsorships or Visas for this role currently. All applicants will be asked to provide proof of right to work in the UK*

Step into a rewarding leadership role where your compassion and clinical expertise will truly make a difference.

As a Ward Sister within our inpatient unit, youll play a key role in delivering outstanding, person-centred palliative and end-of-life care - supporting patients and those important to them at the most meaningful times.

Working closely with the Senior Ward Sister, youll lead by example - coordinating day-to-day care, supporting your team, and ensuring the highest standards of safety, dignity and quality. Youll also have the opportunity to develop your leadership skills, contribute to service improvements, and help shape a positive, learning-focused environment.

If youre ready to take the next step in your career and want a role where your impact is felt every day, this is your opportunity to grow, lead and make a real difference.

Main duties of the job

The Ward Sister is a key clinical leader within the inpatient unit, combining expert clinical practice with operational and team leadership responsibilities.

The post holder will act as a role model, ensuring care is delivered with compassion, dignity and respect, and is underpinned by best practice and evidence-based standards.

Working as part of the multidisciplinary team, the Ward Sister will coordinate care delivery, support clinical decision-making, and contribute to a positive, learning-focused environment.

The role plays a vital part in ensuring high standards of patient experience, safety, and clinical effectiveness are consistently achieved.

Key duties include:

  • Acting as a role model and maintaining high clinical profile within the multi-professional team.
  • Providing clinical leadership for the nursing team, and create a supportive environment in which patient and family focused specialist palliative care can flourish
  • Taking a proactive approach to effective admission and discharge planning, ensuring continuity of care for patients
  • Providing advice and guidance related to symptom management
  • Recognising and appropriately responding to changes in patients conditions
  • Actively contributing to service development
  • Being involved in the supervision and education of other health professionals
  • Making recommendations for the development of and changes to working practices and processes as required

About us

As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families both in the community and in-patient units.

Our Vision

Of a community where people with a terminal illness, and their family and friends, are supported and empowered to live well in mind and body until the very last moment of their life.

Other Benefits

As an Employer of Choice, our commitment to supporting our employees and volunteers is a key priority.

Our hospices offer:

  • Modern, friendly and highly professional working environments
  • Opportunities for professional development through a range of extensive learning
  • Alignment with NHS pay rates and continuity in membership of the NHS pension scheme
  • A sense of achievement in supporting a worthwhile cause
  • A sense of wellbeing
  • A good work-life balance
  • NHS and financial discounts i.e. Blue Light Card

This advert will be closed once sufficient applications have been received. This can happen quickly, so if youre interested, please apply as soon as possible.

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0497-26-0015

Job locations

Pilgrims Hospice

56 London Road

Canterbury

Kent

CT2 8JA


Job description

Job responsibilities

1. Clinical Leadership and Quality of Care

  • Provide visible, hands-on clinical leadership, acting as a role model for high standards of palliative and end-of-life care.
  • Deliver and oversee individualised, holistic, evidence-based care for patients and their families.
  • Coordinate the day-to-day management of the inpatient unit, ensuring safe, timely and effective care delivery.
  • Support effective admission and discharge planning to promote continuity of care.
  • Demonstrate advanced clinical assessment, decision-making and prioritisation skills in complex situations.
  • Actively participate in ward rounds and multidisciplinary team meetings.
  • Promote a culture of safety, identifying, managing and escalating risks appropriately.
  • Ensure patient experience is continuously evaluated through feedback, reflection and quality improvement.

2. Professional Leadership

  • Support the Senior Ward Sister in leading and developing the nursing team.
  • Provide line management support, including supervision, appraisal, absence management and performance review.
  • Maintain high visibility across all shift patterns, providing consistent leadership and support.
  • Promote open, effective and compassionate communication within the team and with patients and families.
  • Ensure all clinical practice complies with professional standards, organisational policies, and regulatory requirements (including CQC).
  • Act as a clinical resource for colleagues and external professionals.
  • Challenge and support practice development, ensuring care reflects current evidence and best practice.

3. People Management and Development

  • Support the development of a skilled and confident workforce through mentorship, teaching and clinical supervision.
  • Act as a mentor, assessor and preceptor for staff and students.
  • Contribute to recruitment, induction and retention of staff.
  • Identify training and development needs and support staff to achieve required competencies.
  • Promote a positive learning environment, encouraging reflective practice and continuous improvement.
  • Ensure compliance with statutory and mandatory training requirements.
4. Operational and Resource Management

  • Assist in maintaining safe staffing levels and appropriate skill mix across the inpatient unit.
  • Support effective use of resources, including staffing and equipment, within agreed budgets.
  • Monitor and escalate concerns regarding staffing or resource utilisation.
  • Ensure clinical equipment is used safely, maintained appropriately, and faults are reported promptly. 5. Audit, Research and Service Development
  • Participate in audit, research and quality improvement activities to enhance patient care.
  • Support the implementation of audit findings and service improvements.
  • Contribute to monitoring care quality using recognised end-of-life care tools and outcome measures.
  • Assist in the development and review of clinical policies and procedures.
6. Education and Practice Development

  • Contribute to creating a supportive learning environment within the clinical area.
  • Deliver informal and formal teaching to staff, students and the wider multidisciplinary team.
  • Work in partnership with the education team to support workforce development and competency frameworks.
  • Maintain own professional development, ensuring practice remains current and evidence-based.
  • Participate in clinical supervision and reflective practice.
General Responsibilities

  • Act in accordance with organisational values, professional codes, and all relevant legislation.
  • Maintain high standards of integrity, confidentiality and accountability.
  • Take responsibility for personal and professional development, including NMC revalidation.
  • Work flexibly to meet the needs of a 24/7 hospice service.

Job description

Job responsibilities

1. Clinical Leadership and Quality of Care

  • Provide visible, hands-on clinical leadership, acting as a role model for high standards of palliative and end-of-life care.
  • Deliver and oversee individualised, holistic, evidence-based care for patients and their families.
  • Coordinate the day-to-day management of the inpatient unit, ensuring safe, timely and effective care delivery.
  • Support effective admission and discharge planning to promote continuity of care.
  • Demonstrate advanced clinical assessment, decision-making and prioritisation skills in complex situations.
  • Actively participate in ward rounds and multidisciplinary team meetings.
  • Promote a culture of safety, identifying, managing and escalating risks appropriately.
  • Ensure patient experience is continuously evaluated through feedback, reflection and quality improvement.

2. Professional Leadership

  • Support the Senior Ward Sister in leading and developing the nursing team.
  • Provide line management support, including supervision, appraisal, absence management and performance review.
  • Maintain high visibility across all shift patterns, providing consistent leadership and support.
  • Promote open, effective and compassionate communication within the team and with patients and families.
  • Ensure all clinical practice complies with professional standards, organisational policies, and regulatory requirements (including CQC).
  • Act as a clinical resource for colleagues and external professionals.
  • Challenge and support practice development, ensuring care reflects current evidence and best practice.

3. People Management and Development

  • Support the development of a skilled and confident workforce through mentorship, teaching and clinical supervision.
  • Act as a mentor, assessor and preceptor for staff and students.
  • Contribute to recruitment, induction and retention of staff.
  • Identify training and development needs and support staff to achieve required competencies.
  • Promote a positive learning environment, encouraging reflective practice and continuous improvement.
  • Ensure compliance with statutory and mandatory training requirements.
4. Operational and Resource Management

  • Assist in maintaining safe staffing levels and appropriate skill mix across the inpatient unit.
  • Support effective use of resources, including staffing and equipment, within agreed budgets.
  • Monitor and escalate concerns regarding staffing or resource utilisation.
  • Ensure clinical equipment is used safely, maintained appropriately, and faults are reported promptly. 5. Audit, Research and Service Development
  • Participate in audit, research and quality improvement activities to enhance patient care.
  • Support the implementation of audit findings and service improvements.
  • Contribute to monitoring care quality using recognised end-of-life care tools and outcome measures.
  • Assist in the development and review of clinical policies and procedures.
6. Education and Practice Development

  • Contribute to creating a supportive learning environment within the clinical area.
  • Deliver informal and formal teaching to staff, students and the wider multidisciplinary team.
  • Work in partnership with the education team to support workforce development and competency frameworks.
  • Maintain own professional development, ensuring practice remains current and evidence-based.
  • Participate in clinical supervision and reflective practice.
General Responsibilities

  • Act in accordance with organisational values, professional codes, and all relevant legislation.
  • Maintain high standards of integrity, confidentiality and accountability.
  • Take responsibility for personal and professional development, including NMC revalidation.
  • Work flexibly to meet the needs of a 24/7 hospice service.

Person Specification

Other requirements

Essential

  • Flexible approach to working patterns, including a 24/7
  • service
  • Ability to travel across sites if required (Driving license)
  • Right to work in the UK, not requiring sponsorship

Qualifications

Essential

  • Registered Nurse (NMC)
  • Degree or diploma in nursing
  • Practice assessor and or supervisor qualification

Desirable

  • Additional training in palliative care or advanced
  • communication skills

Experience

Essential

  • Post-registration nursing experience, including experience in
  • palliative or end-of-life care or a related field
  • Experience of working within a multidisciplinary team
  • Experience of teaching, mentoring or supporting learners in
  • practice
  • Experience of contributing to quality improvement or audit

Desirable

  • Experience of service improvement or change initiatives

Skills and Abilities

Essential

  • Strong clinical assessment and decision-making skills
  • Compassionate and effective leadership abilities
  • Excellent communication and interpersonal skills
  • Ability to prioritise workload and manage competing
  • demands
  • Competence in IT systems, including electronic patient
  • records

Knowledge

Essential

  • Knowledge of palliative and end-of-life care principles and
  • practice
  • Understanding of clinical governance, audit and quality
  • improvement
  • Awareness of professional standards and regulatory
  • requirements (e.g. CQC, NMC)
Person Specification

Other requirements

Essential

  • Flexible approach to working patterns, including a 24/7
  • service
  • Ability to travel across sites if required (Driving license)
  • Right to work in the UK, not requiring sponsorship

Qualifications

Essential

  • Registered Nurse (NMC)
  • Degree or diploma in nursing
  • Practice assessor and or supervisor qualification

Desirable

  • Additional training in palliative care or advanced
  • communication skills

Experience

Essential

  • Post-registration nursing experience, including experience in
  • palliative or end-of-life care or a related field
  • Experience of working within a multidisciplinary team
  • Experience of teaching, mentoring or supporting learners in
  • practice
  • Experience of contributing to quality improvement or audit

Desirable

  • Experience of service improvement or change initiatives

Skills and Abilities

Essential

  • Strong clinical assessment and decision-making skills
  • Compassionate and effective leadership abilities
  • Excellent communication and interpersonal skills
  • Ability to prioritise workload and manage competing
  • demands
  • Competence in IT systems, including electronic patient
  • records

Knowledge

Essential

  • Knowledge of palliative and end-of-life care principles and
  • practice
  • Understanding of clinical governance, audit and quality
  • improvement
  • Awareness of professional standards and regulatory
  • requirements (e.g. CQC, NMC)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pilgrims Hospices in East Kent

Address

Pilgrims Hospice

56 London Road

Canterbury

Kent

CT2 8JA


Employer's website

https://www.pilgrimshospices.org/jobs (Opens in a new tab)


Employer details

Employer name

Pilgrims Hospices in East Kent

Address

Pilgrims Hospice

56 London Road

Canterbury

Kent

CT2 8JA


Employer's website

https://www.pilgrimshospices.org/jobs (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

01 April 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B0497-26-0015

Job locations

Pilgrims Hospice

56 London Road

Canterbury

Kent

CT2 8JA


Supporting documents

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