Job summary
Why Work for Us
Do you have a background in healthcare?
Do you want to develop your Healthcare Assistant skills into a specialist role and be part of a pro-active multi-disciplinary and professional team, who put excellent patient care as their priority?
Do you have a passion for working collaboratively in an environment thriving on positive change, and making a difference to those with palliative and end of life care needs?
Are you passionate about supporting and empowering patients to live well until their very last moment in their life?
If so, then the role of Hospice at Home - Healthcare Assistantat Pilgrims may be just the job for you!
We are seeking well-motivated and forward thinking professionals to join our multi-disciplinary team in supporting patients across east Kent.
The successful candidate will join a busy team where they will ensure that patients in the community receive the highest standard of care - in their homes.
Main duties of the job
- Responsibility for the delivery of effective and safe patient care within agreed boundaries of the role as indicated within the care plan, such as personal care and assistance with activities of daily living;
- Working in partnership with patients, families, carers and other community health and social care professionals, to appropriately follow the care plan;
- Carrying out patient nursing care and support to families and carers within agreed boundaries of the role and competency framework;
- Maintaining contact with patients, family and carers for the purposes of planning on-going hospice at home support and liaising with Pilgrims Hospices Hospice at Home Team;
- Respecting the persons home as a working environment (classed as a no smoking area);
- To be aware of the employees responsibility for maintaining a safe working environment, reporting accidents or untoward incidents and potential for risk.
About us
As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.
Our commitment is to provide open, compassionate care and expertise for patients and their families both in the community and in-patient units.
Our Vision
Of a community where people with a terminal illness, and their family and friends, are supported and empowered to live well in mind and body until the very last moment of their life.
Other Benefits
As an Employer of Choice, our commitment to supporting our employees and volunteers is a key priority.
Our hospices offer:
- Modern, friendly and highly professional working environments
- Opportunities for professional development through a range of extensive learning
- Alignment with NHS pay rates and continuity in membership of the NHS pension scheme
- A sense of achievement in supporting a worthwhile cause
- A sense of wellbeing
- A good work-life balance
- Locations across well-populated areas of east Kent all providing very good road and rail links
- NHS and financial discounts i.e. Blue Light Card
Job description
Job responsibilities
In order to be considered you must have NVQ or care certificate and possess a clean drivers licence with access to your own vehicle.
Clinical and Professional Responsibilities
Responsibility
for the delivery of effective and safe patient care within agreed boundaries of
the role as indicated within the care plan, such as personal care and
assistance with activities of daily living
Maintain
the patients comfort, safety and dignity at all times.
Maintaining contact with patients, family and
carers for the purposes of planning on-going hospice at home support and
liaising with Pilgrims Hospices Hospice at Home
Team
Carry
out patient nursing care and support to families and carers within agreed
boundaries of the role and competency framework.
Work
in partnership with patients, families, carers and other community health and
social care professionals, to appropriately follow the care plan.
Management responsibilities
Respect
the persons home as a working environment (classed as a no smoking area).
Acting
as an ambassador of Pilgrims Hospices to patients, their families, other health
care professionals and members of the public at all times.
Complies
with Pilgrims Hospice policies on patient documentation; updates patients
records ensuring entries are accurate, relevant, legible and contemporaneous.
Maintain
regular communication and liaison with the line manager as part of delivering
an appropriate and high quality service including regular attendance at team
meetings.
To
be aware of the employees responsibility for maintaining a safe working
environment, reporting accidents or untoward incidents and potential for risk.
Measures of Success
-
Achievement of a safe,
effective environment in which End of Life
nursing care is successfully accomplished.
-
High level of satisfaction
from patients and relatives, low level of adverse comments or complaints.
-
Effective understanding and
successful implementation of the Hospices policies and procedures
-
Uses communication skills to
maintain and provide effective and holistic patient care
Communications and Relationships
- To
communicate appropriately with all members of the multidisciplinary team, other
colleagues, patients, relatives and visitors to the ward. Displaying a friendly
and approachable manner at all times
- To
communicate effectively and appropriately with patients from diverse
backgrounds including different cultures, and those who exhibit challenging behaviour, sensory
loss and other difficulties with communication, utilising appropriate aides and
tools as required
- To
understand the physical and mental health needs of older people who have
complex and multiple health issues within the role boundaries
- To
involve patients in all care and provide choices whenever possible to help
patients maintain optimum independence and a sense of self control
This Job Description is not exhaustive. This job description is a reflection of the current position and the post holder is expected to view it as a guide rather than an exact description of all duties and responsibilities. It may be subject to variation from time to time. The post holder will be required to undertake any other duties that may be required by the Line Manager, commensurate with the level of the post.
Job description
Job responsibilities
In order to be considered you must have NVQ or care certificate and possess a clean drivers licence with access to your own vehicle.
Clinical and Professional Responsibilities
Responsibility
for the delivery of effective and safe patient care within agreed boundaries of
the role as indicated within the care plan, such as personal care and
assistance with activities of daily living
Maintain
the patients comfort, safety and dignity at all times.
Maintaining contact with patients, family and
carers for the purposes of planning on-going hospice at home support and
liaising with Pilgrims Hospices Hospice at Home
Team
Carry
out patient nursing care and support to families and carers within agreed
boundaries of the role and competency framework.
Work
in partnership with patients, families, carers and other community health and
social care professionals, to appropriately follow the care plan.
Management responsibilities
Respect
the persons home as a working environment (classed as a no smoking area).
Acting
as an ambassador of Pilgrims Hospices to patients, their families, other health
care professionals and members of the public at all times.
Complies
with Pilgrims Hospice policies on patient documentation; updates patients
records ensuring entries are accurate, relevant, legible and contemporaneous.
Maintain
regular communication and liaison with the line manager as part of delivering
an appropriate and high quality service including regular attendance at team
meetings.
To
be aware of the employees responsibility for maintaining a safe working
environment, reporting accidents or untoward incidents and potential for risk.
Measures of Success
-
Achievement of a safe,
effective environment in which End of Life
nursing care is successfully accomplished.
-
High level of satisfaction
from patients and relatives, low level of adverse comments or complaints.
-
Effective understanding and
successful implementation of the Hospices policies and procedures
-
Uses communication skills to
maintain and provide effective and holistic patient care
Communications and Relationships
- To
communicate appropriately with all members of the multidisciplinary team, other
colleagues, patients, relatives and visitors to the ward. Displaying a friendly
and approachable manner at all times
- To
communicate effectively and appropriately with patients from diverse
backgrounds including different cultures, and those who exhibit challenging behaviour, sensory
loss and other difficulties with communication, utilising appropriate aides and
tools as required
- To
understand the physical and mental health needs of older people who have
complex and multiple health issues within the role boundaries
- To
involve patients in all care and provide choices whenever possible to help
patients maintain optimum independence and a sense of self control
This Job Description is not exhaustive. This job description is a reflection of the current position and the post holder is expected to view it as a guide rather than an exact description of all duties and responsibilities. It may be subject to variation from time to time. The post holder will be required to undertake any other duties that may be required by the Line Manager, commensurate with the level of the post.
Person Specification
Qualifications
Essential
Experience
Essential
- Experience of caring for others
- Previous experience in providing personal care to patients
Desirable
- Palliative / hospice care experience
- Previous experience in community care
Skills and Abilities
Essential
- Good communication / organizational skills
- Working on own initiative with common sense approach
- Understanding and ability to demonstrate how to care for a patient in a palliative care ward environment
- Willingness to work unsocial hours including nights regularly or on a permanent basis
- Car driver / owner or access to suitable transport arrangements to enable to undertake job
- Flexible approach to working pattern and duties
- Sensitive, caring and empathetic
- Confidence to work alone and as part of a team
- Good communication skills with patients, families, carers and the multi-disciplinary team
- Excellent documentation skills
Person Specification
Qualifications
Essential
Experience
Essential
- Experience of caring for others
- Previous experience in providing personal care to patients
Desirable
- Palliative / hospice care experience
- Previous experience in community care
Skills and Abilities
Essential
- Good communication / organizational skills
- Working on own initiative with common sense approach
- Understanding and ability to demonstrate how to care for a patient in a palliative care ward environment
- Willingness to work unsocial hours including nights regularly or on a permanent basis
- Car driver / owner or access to suitable transport arrangements to enable to undertake job
- Flexible approach to working pattern and duties
- Sensitive, caring and empathetic
- Confidence to work alone and as part of a team
- Good communication skills with patients, families, carers and the multi-disciplinary team
- Excellent documentation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
