Quay Primary Healthcare CIC

ADHD Service Manager (Maternity cover July 26 for 12 months)

The closing date is 24 April 2026

Job summary

The Service Manager will be a key member of the Quay Healthcare ADHD Team, accountable to the Chief Operating Officer (COO).

The Service Manager will assist in the day to day management of the ADHD service and provide operational management support in all aspects of the service.

Main duties of the job

The post holder will:

Have responsibility for supporting partnership work and will support the local development and day-to-day delivery of the ADHD service.

Be central to ensuring robust arrangements for engaging with all key stakeholders, together with a patient-centred approach to service planning and development and appropriate engagement mechanisms with the public.

Provide leadership and support to the clinical team to bring new ideas to help them improve and further develop existing services in line with their service specifications and key deliverables.

Work collectively with a Clinical and Non-Clinical multi-disciplinary team.

About us

Quay Primary Healthcare CIC are a primary care support organisation for four of the GP PCNs within Warrington. Our mission is to deliver better clinical outcomes and accessible treatment for the people of Warrington.

The power of working together across our Group enables health services to be delivered by experts in the right areas at the right time in Warrington. We are passionate about promoting the skills and dedication of our healthcare professionals who serve in our region and beyond.

We provide a large number of ARRs staff to the GP Practices, including paramedics, FCPs, clinical pharmacists and pharmacy technicians. We have a strong working relationship with the Clinical Directors and PCN Management team to support their needs. We are committed to training and development of our staff on a personal professional and organisational level.

We are also provide a growing and progressive Adult ADHD Service based entirely within primary care. We are a remote service who serves the Warrington population and various other area's across the country.

Date posted

09 April 2026

Pay scheme

Other

Salary

£39,959 a year plus NHS Pension (not AfC)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

B0491-26-0003

Job locations

Unit 11 Guardian Point

Guardian Street

Warrington

WA5 1AU

Job description

Job responsibilities

Management and Leadership Responsibilities

To support the Quay Healthcare Strategic Management Team by ensuring that service development and delivery is proactive and maintains up to date knowledge of national plans, policies and strategies.

To support the governance arrangements within the ADHD service including audit, complaints, incidents, risk and health & safety.

To ensure compliance with CQC regulations and to support the ADHD Clinical Lead to work towards an OUTSTANDING inspection rating.

Ensuring that facilities for service delivery are suitable and appropriate.

To work with colleagues to ensure retention of services and contract extensions.

To update Quay management teams with clinical and operational updates, and developments of the service.

To support with internal audits, including clinical audits, staff appraisals, and organisational needs, to maintain standards to CQC level and above.

To maintain, improve and further develop relationships with general practices and ensure they understand Quay Healthcares service.

To maintain and develop positive working relationships with both operational and clinical staff members, contributing to their experience of good communication, personal development, and learning opportunities are available within the service.

To work closely with the admin supervisor, ensuring the day-to-day running of office functions are efficient, supporting the team to work within service and Quay expectations.

Attend and participate in internal meetings to support the journey of patients through the service.

Analytical and Judgement Skills

Work with the team to interpret statistical data in order to inform service delivery and support the development of option appraisals where appropriate.

To be able to interpret and filter information from a range of sources to support the production of service plans and strategies, business case production and other service development initiatives.

To support the evaluation of service provision using information sourced internally/external.

To be skilled in IT and digital systems, providing training, support, and contributing to the implementation of new developments as necessary.

Policy and Service Development

To support the development of service plans which are informed by analysis of activity, performance information and evidence of good practice.

Support the ADHD Clinical Lead in the implementation and development of a range of policies for Quay Healthcare.

To support the development, implementation and monitoring of service frameworks.

To support the formulation of the ADHD service business plans for Quay Healthcare involving partners where necessary, including liaising with and working alongside agency partners to ensure adequate staffing and recruitment as services develop.

To engage in the review of plans, the support of staff, and contribute to the proposal of adjustments or changes in response to national policy guidance and/or updates.

To undertake key tasks in the preparation, implementation and monitoring of patient and public involvement.

Participate in the development of new ways of working within the ADHD service, including the production of associated documentation such as guidance and policies.

To support the achievement of contractual KPIs and for reporting monthly to the Commissioner.