Job summary
Are you the candidate we are looking for? At Shaftesbury New Court Place we are recruiting for a Clinical Deputy Manager. We are looking for a candidate who holds their CQC registration and their Level 5 in Health and Social Care.
The successful applicant will be required to hold a Nurses PIN.
We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce.
We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do.
Our disability services across adult care, childrens care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well.
Main duties of the job
As Deputy Manager it will be your role to provide support to the staff and people supported. You will take full responsibility for the development and implementation of systems and processes, to ensure we are able to provide the highest quality of care and support.
You will also be required to work with the relevant governing bodies on new business opportunities for the service.
New Court Place, Borehamwood Hertfordshire, is a residential home with nursing care for 24 adults with physical and intellectual disabilities, plus respite care and services for 16-18 year olds.
Our home is a large accessible building. Our spacious and welcoming environment provides modern facilities with daily nursing care.
Shaftesburys homes in England deliver residential support and nursing care for people with physical and/or intellectual disabilities. We are committed to creating caring communities that promote inclusion and wellbeing for the people we support. We combine enabling support with a vibrant home life, and maximise opportunities for residents to enjoy a full and independent life.
About us
At Shaftesbury, we know that our people are our greatest asset. Were proud to have some of the best and most committed staff in the sector and we want to attract more people like you to work with Shaftesbury.
Job description
Job responsibilities
To ensure that regulatory requirements are met across the services of
responsibility.
To take full responsibility for the management of the service/s and to provide the
highest quality of care and support to the people we support.
To work with the delivery team and Quality, Compliance and Innovation Team to
ensure the services are rated good or outstanding or equivalent depending on the
regulator.
To support in the organic growth of the service.
Main Duties
1. To oversee the day to day running of the services you are allocated to, this
includes:
Ensure the rotas are completed well in advance and the appropriate blend of
requirements are matched to the rota to ensure we meet all of the people we
support needs
Ensure that rotas are completed in line with contractual arrangements
Ensure you monitor the quality of records by using sampling methods
Ensure accident/incident records investigated and any lessons learnt are
embedded into practice
Ensure safeguarding records are investigated and all appropriate sign off is
given
Implement and monitor operating systems in accordance with policies and
procedures and ensure these are being audited on a regular basis
Complete regular finance audits to ensure that the people we supports
money is being managed in accordance with their care plans.
To ensure that the service is compliant with regulation and the placing bodies
requirements
To undertake referral assessments and mobilise new contracts
Job Description & Person
Specification
Page 2 of 7
Clinical Deputy Manager
To ensure that keyworkers are allocated to the people we support and that the
arrangements are working for the people we support
To ensure that the team work with multi-disciplinary teams, ensuring that the
people we support have access to the best support that meets their needs
To ensure that all appropriate health and safety arrangements are in place
2. To support our delivery teams
Provide direct supervision to support staff and team leaders
Provide onsite coaching and mentoring of staff teams
Ensure that you work in a way that supports the wellbeing of the staff team
Lead staff meetings
Identify staff training needs and plan to meet these in conjunction with the
team leader and area manager
Ensure staff personal development is ongoing to meet the needs of the
people we support
3. To contribute to the development of the services
Promote and support inclusion throughout the service, identifying and
discussing employment and leisure opportunities in the community
To monitor KPIs for the people we support to ensure that each of the people
we support are active citizens in their community
To undertake an annual review for all the people we support
To induct new staff into systems, policies and procedures
Review the annual service improvement plan monthly and to annually develop
plans for the coming two years
Ensure that you model the values of Shaftesbury
4. To maintain effective Communication
Develop and maintain effective communication systems within the service.
Ensure that key organisational messages are cascaded to the delivery teams
Ensure you communicate to the Area Manager
Ensure effective communication with families and support partners
Ensure relationships are developed and maintained with health and social
care professionals
Ensure people we support and family forums are embedded into our
development plans
5. Additional duties
Clinical Deputy Manager will be required to participate in local on call and
sleepover arrangements where service needs dictate
Undertake other duties as required
Promote the organisation in a positive manner
Job description
Job responsibilities
To ensure that regulatory requirements are met across the services of
responsibility.
To take full responsibility for the management of the service/s and to provide the
highest quality of care and support to the people we support.
To work with the delivery team and Quality, Compliance and Innovation Team to
ensure the services are rated good or outstanding or equivalent depending on the
regulator.
To support in the organic growth of the service.
Main Duties
1. To oversee the day to day running of the services you are allocated to, this
includes:
Ensure the rotas are completed well in advance and the appropriate blend of
requirements are matched to the rota to ensure we meet all of the people we
support needs
Ensure that rotas are completed in line with contractual arrangements
Ensure you monitor the quality of records by using sampling methods
Ensure accident/incident records investigated and any lessons learnt are
embedded into practice
Ensure safeguarding records are investigated and all appropriate sign off is
given
Implement and monitor operating systems in accordance with policies and
procedures and ensure these are being audited on a regular basis
Complete regular finance audits to ensure that the people we supports
money is being managed in accordance with their care plans.
To ensure that the service is compliant with regulation and the placing bodies
requirements
To undertake referral assessments and mobilise new contracts
Job Description & Person
Specification
Page 2 of 7
Clinical Deputy Manager
To ensure that keyworkers are allocated to the people we support and that the
arrangements are working for the people we support
To ensure that the team work with multi-disciplinary teams, ensuring that the
people we support have access to the best support that meets their needs
To ensure that all appropriate health and safety arrangements are in place
2. To support our delivery teams
Provide direct supervision to support staff and team leaders
Provide onsite coaching and mentoring of staff teams
Ensure that you work in a way that supports the wellbeing of the staff team
Lead staff meetings
Identify staff training needs and plan to meet these in conjunction with the
team leader and area manager
Ensure staff personal development is ongoing to meet the needs of the
people we support
3. To contribute to the development of the services
Promote and support inclusion throughout the service, identifying and
discussing employment and leisure opportunities in the community
To monitor KPIs for the people we support to ensure that each of the people
we support are active citizens in their community
To undertake an annual review for all the people we support
To induct new staff into systems, policies and procedures
Review the annual service improvement plan monthly and to annually develop
plans for the coming two years
Ensure that you model the values of Shaftesbury
4. To maintain effective Communication
Develop and maintain effective communication systems within the service.
Ensure that key organisational messages are cascaded to the delivery teams
Ensure you communicate to the Area Manager
Ensure effective communication with families and support partners
Ensure relationships are developed and maintained with health and social
care professionals
Ensure people we support and family forums are embedded into our
development plans
5. Additional duties
Clinical Deputy Manager will be required to participate in local on call and
sleepover arrangements where service needs dictate
Undertake other duties as required
Promote the organisation in a positive manner
Person Specification
Qualifications
Essential
- Level 5 Diploma in Health and Social Care or equivalent qualification.
- Managers taking the Level 5 Diploma should use the full breadth of QCF units available to ensure they achieve a qualification that is relevant to the role they are carrying out.
- Will need to apply to the relevant regulator for Registered Manager status and undergo the Commissions interview to determine suitability.
- Evidence of continued professional and personal development.
Person Specification
Qualifications
Essential
- Level 5 Diploma in Health and Social Care or equivalent qualification.
- Managers taking the Level 5 Diploma should use the full breadth of QCF units available to ensure they achieve a qualification that is relevant to the role they are carrying out.
- Will need to apply to the relevant regulator for Registered Manager status and undergo the Commissions interview to determine suitability.
- Evidence of continued professional and personal development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).