Livability

Clinical Quality Lead (Home Based with National Travel)

The closing date is 21 July 2025

Job summary

Are you the Clinical Quality Lead we are looking for?

Do you have the passion, talent, skills and experience that can make it all add up for the people we support? Are you an experienced Nurse with knowledge and skills in Clinical governance and improving the quality of care?

Aim of this role is to lead, support and establish a clinical governance framework across Shaftesbury, across services, within which the systems and processes to support Clinical Governance are implemented and developed.

The Clinical Quality Lead will be responsible for leading, overseeing, evaluating and developing clinical practice across Shaftesbury.

The Clinical Quality Lead will support with the development and review of policies. The role will involve leading clinical audits and clinical quality improvement plans and in ensuring that NICE and other clinical guidance and alerts are distributed across the organisation.

Please note that no offers of employment will be made until the closing date has passed.

Main duties of the job

Are you the Clinical Quality Lead we are looking for?

Do you have the passion, talent, skills and experience that can make it all add up for the people we support? Are you an experienced Nurse with knowledge and skills in Clinical governance and improving the quality of care?

Aim of this role is to lead, support and establish a clinical governance framework across Shaftesbury, across services, within which the systems and processes to support Clinical Governance are implemented and developed.

The Clinical Quality Lead will be responsible for leading, overseeing, evaluating and developing clinical practice across Shaftesbury.

The Clinical Quality Lead will support with the development and review of policies. The role will involve leading clinical audits and clinical quality improvement plans and in ensuring that NICE and other clinical guidance and alerts are distributed across the organisation.

Please note that no offers of employment will be made until the closing date has passed.

About us

ssential Experience Qualifications:

First level registration Adult Nurse (Registered with NMC (Nursing and Midwifery))

Diploma or Degree in Nursing

Evidence of revalidation and of continuous professional development

At least 4 years clinical experience in clinical practice

Benefits of working at Shaftesbury

At Shaftesbury, we know that our workers are our greatest asset. Were proud to have some of the best and most committed staff in the sector and we want to attract more people like you to work with Shaftesbury. Were now offering even more great benefits to reward the work of our wonderful staff, which is listed below:

  • We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role.
  • Excellent training package provided for all staff.
  • Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years.
  • Pension Scheme.
  • Access to our employee assistance program.

Details

Date posted

08 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

B0490-25-0003

Job locations

Coburg House

1 Coburg Street

Gateshead

Tyne and Wear

NE8 1NS


Job description

Job responsibilities

Purpose Of The Job Aim of this role is to lead, support and establish a clinical governance framework across Shaftesbury, across services, within which the systems and processes to support Clinical Governance are implemented and developed. The Clinical Quality Lead will be responsible for leading, overseeing, evaluating and developing clinical practice across Shaftesbury. The Clinical Quality Lead will support with the development and review of policies. The role will involve leading clinical audits and clinical quality improvement plans and in ensuring that NICE and other clinical guidance and alerts are distributed across the organisation. Main Duties To provide leadership and support strategically across Shaftesbury to further develop and establish best practice based clinical governance processes. Maintain clinical quality across services in order to identify any learning or concerns in a timely manner. Continue to develop clinical audit programme across the organisation to enable the organisation to understand effectiveness of its services and areas for improvement and development. Continuously review Clinical Governance processes to ensure that they provide a robust framework for a safe and high quality service whilst meeting statutory requirements. Promote positive experience and wellbeing for the people we support and facilitate the best outcome together and with them. Identify policies and procedures that need to be in place within the organisation. Have responsibility for developing these policies in partnership with appropriate professionals within their ability and ensure timely review. The Clinical Quality Lead will be responsible for leading, overseeing, evaluating and developing practice for their discipline across Shaftesbury. Support the development clinical quality improvement plans Job Description & Person Specification Page 2 of 7 Clinical Quality Lead January 2025 Ensure that NICE and other clinical guidance and alerts are distributed across the organisation. Ensure the governance systems contributes to the development and implementation of evidence-based protocols, documentation processes, standards, policies and clinical guidelines, through interpreting and synthesising information from a variety of sources and promoting their use in practice To analyse clinical risk, incidents and near misses and ensure that lessons learned are captured and are reflected in improvement plans. Work with the safeguarding lead with regards to clinical incidents and support clinical safeguarding processes across services as required. Work closely with the learning academy and clinical roles within it to identify training and learning needs across services in order to ensure services are delivering the highest quality of care. Further develop systems which ensure clinical information is collated organisationally for analysis and shared with the executive team and Trustees. Producing the required monthly reports. Ensuring that NICE guidance relevant to services, is cascaded and communicated via the Clinical Governance Steering Group and compliance with such guidance is monitored and reported to the Steering Group. Lead on quality improvement projects relating to agreed priorities, which contribute to ensuring the much-improved outcomes for the people who use Shaftesbury service. Undertake audit of services and work closely with members of the quality, compliance and innovation team. Work with the Quality Improvement partners when auditing nursing and rehabilitation services. To take part in the National on call arrangements, to ensure we are able to provide frontline operational teams with the appropriate support at all times. This will be on a rota arrangement and assigned in a consultative way. Coach/mentor members of the quality team to enable accurate audit of nursing/rehabilitation resources. Essential Functions Engage internal and external stakeholders, using effective negotiating and influencing skills to develop and improve practices. Job Description & Person Specification Page 3 of 7 Clinical Quality Lead January 2025 Be receptive to challenge and prepared to challenge others, escalating when necessary concerns that affect patient safety and best practice Critically apply legal, ethical, professional and organisational policies, procedures and codes of conduct Be an integral member of the quality, Compliance and Quality Team, ensuring the safety of people we support. Ensure clinical assurance, serious incident investigations and associated learning, clinical governance oversight and contributing to the development of services. Contribute to, and lead on, the development of quality and assurance reports for regular and ad hoc meetings. Advise the Lead for Quality, Compliance and innovation, Director of Operations on safety issues, fitness to practice and wider clinical quality issues. Play a key role in providing clinical quality advice and support to the Quality, Compliance and Innovation Team, executive team, Area managers, Registered Managers, clinical and care workforce ensuring a seamless quality response for the areas that they oversee. Monitor and develop quality initiatives in line with local and national requirements and guidelines; take a lead role in the facilitation of such initiatives Attend relevant meetings regularly to influence clinical governance decisions making with regards to service delivery provision, quality, audit and safety. Manage own diary and workload Act in such a way as to be a credible, effective leader, demonstrating effective clinical leadership on a daily basis Undertake clinical supervisions as necessary for appropriate clinical professionals. Competencies Practice autonomously, whilst being accountable and self-directed, in line with the Nursing and Midwifery Council code of professional conduct. Have advanced communication skills in presenting, decision-making and problemsolving skills. Work in partnership with others; delegate and refer as appropriate to optimise health outcomes and resource use; and provide direct support regarding clinical quality matters across Shaftesbury. Will work in partnership to identify and safeguard against abuse and support people to manage and live their lives. Job Description & Person Specification Page 4 of 7 Clinical Quality Lead January 2025 Use their professional judgement in managing complex and unpredictable care events, and capture the learning from these experiences to improve service delivery and quality. Work collaboratively and draw upon an appropriate range of multi-agency and inter-professional resources in their practice Able to analyse complex clinical information, identify required improvements and develop plans for implementation. Generate and apply new knowledge to their own and others practice in structured ways. Work collaboratively to identify and meet the learning and development needs of others, as appropriate Advocate and contribute to the development of an organisational culture that supports continuous learning and development, evidence-based practice and succession planning Work Environment This is a home based role, however the role will require extensive travel across the UK either for audits or meetings. Physical Demands For the demanding but rewarding role of Clinical Quality Lead, you must be prepared to travel throughout the UK. Working Relationships Internal Close working relationship with the Quality, compliance and innovation team, The Learning Academy, Area Managers and Registered Managers. External External partners and stakeholders including referrers and suppliers This job description and person specification is not exhaustive and amendments and additions may be required in line with future changes in the post holders duties.

Job description

Job responsibilities

Purpose Of The Job Aim of this role is to lead, support and establish a clinical governance framework across Shaftesbury, across services, within which the systems and processes to support Clinical Governance are implemented and developed. The Clinical Quality Lead will be responsible for leading, overseeing, evaluating and developing clinical practice across Shaftesbury. The Clinical Quality Lead will support with the development and review of policies. The role will involve leading clinical audits and clinical quality improvement plans and in ensuring that NICE and other clinical guidance and alerts are distributed across the organisation. Main Duties To provide leadership and support strategically across Shaftesbury to further develop and establish best practice based clinical governance processes. Maintain clinical quality across services in order to identify any learning or concerns in a timely manner. Continue to develop clinical audit programme across the organisation to enable the organisation to understand effectiveness of its services and areas for improvement and development. Continuously review Clinical Governance processes to ensure that they provide a robust framework for a safe and high quality service whilst meeting statutory requirements. Promote positive experience and wellbeing for the people we support and facilitate the best outcome together and with them. Identify policies and procedures that need to be in place within the organisation. Have responsibility for developing these policies in partnership with appropriate professionals within their ability and ensure timely review. The Clinical Quality Lead will be responsible for leading, overseeing, evaluating and developing practice for their discipline across Shaftesbury. Support the development clinical quality improvement plans Job Description & Person Specification Page 2 of 7 Clinical Quality Lead January 2025 Ensure that NICE and other clinical guidance and alerts are distributed across the organisation. Ensure the governance systems contributes to the development and implementation of evidence-based protocols, documentation processes, standards, policies and clinical guidelines, through interpreting and synthesising information from a variety of sources and promoting their use in practice To analyse clinical risk, incidents and near misses and ensure that lessons learned are captured and are reflected in improvement plans. Work with the safeguarding lead with regards to clinical incidents and support clinical safeguarding processes across services as required. Work closely with the learning academy and clinical roles within it to identify training and learning needs across services in order to ensure services are delivering the highest quality of care. Further develop systems which ensure clinical information is collated organisationally for analysis and shared with the executive team and Trustees. Producing the required monthly reports. Ensuring that NICE guidance relevant to services, is cascaded and communicated via the Clinical Governance Steering Group and compliance with such guidance is monitored and reported to the Steering Group. Lead on quality improvement projects relating to agreed priorities, which contribute to ensuring the much-improved outcomes for the people who use Shaftesbury service. Undertake audit of services and work closely with members of the quality, compliance and innovation team. Work with the Quality Improvement partners when auditing nursing and rehabilitation services. To take part in the National on call arrangements, to ensure we are able to provide frontline operational teams with the appropriate support at all times. This will be on a rota arrangement and assigned in a consultative way. Coach/mentor members of the quality team to enable accurate audit of nursing/rehabilitation resources. Essential Functions Engage internal and external stakeholders, using effective negotiating and influencing skills to develop and improve practices. Job Description & Person Specification Page 3 of 7 Clinical Quality Lead January 2025 Be receptive to challenge and prepared to challenge others, escalating when necessary concerns that affect patient safety and best practice Critically apply legal, ethical, professional and organisational policies, procedures and codes of conduct Be an integral member of the quality, Compliance and Quality Team, ensuring the safety of people we support. Ensure clinical assurance, serious incident investigations and associated learning, clinical governance oversight and contributing to the development of services. Contribute to, and lead on, the development of quality and assurance reports for regular and ad hoc meetings. Advise the Lead for Quality, Compliance and innovation, Director of Operations on safety issues, fitness to practice and wider clinical quality issues. Play a key role in providing clinical quality advice and support to the Quality, Compliance and Innovation Team, executive team, Area managers, Registered Managers, clinical and care workforce ensuring a seamless quality response for the areas that they oversee. Monitor and develop quality initiatives in line with local and national requirements and guidelines; take a lead role in the facilitation of such initiatives Attend relevant meetings regularly to influence clinical governance decisions making with regards to service delivery provision, quality, audit and safety. Manage own diary and workload Act in such a way as to be a credible, effective leader, demonstrating effective clinical leadership on a daily basis Undertake clinical supervisions as necessary for appropriate clinical professionals. Competencies Practice autonomously, whilst being accountable and self-directed, in line with the Nursing and Midwifery Council code of professional conduct. Have advanced communication skills in presenting, decision-making and problemsolving skills. Work in partnership with others; delegate and refer as appropriate to optimise health outcomes and resource use; and provide direct support regarding clinical quality matters across Shaftesbury. Will work in partnership to identify and safeguard against abuse and support people to manage and live their lives. Job Description & Person Specification Page 4 of 7 Clinical Quality Lead January 2025 Use their professional judgement in managing complex and unpredictable care events, and capture the learning from these experiences to improve service delivery and quality. Work collaboratively and draw upon an appropriate range of multi-agency and inter-professional resources in their practice Able to analyse complex clinical information, identify required improvements and develop plans for implementation. Generate and apply new knowledge to their own and others practice in structured ways. Work collaboratively to identify and meet the learning and development needs of others, as appropriate Advocate and contribute to the development of an organisational culture that supports continuous learning and development, evidence-based practice and succession planning Work Environment This is a home based role, however the role will require extensive travel across the UK either for audits or meetings. Physical Demands For the demanding but rewarding role of Clinical Quality Lead, you must be prepared to travel throughout the UK. Working Relationships Internal Close working relationship with the Quality, compliance and innovation team, The Learning Academy, Area Managers and Registered Managers. External External partners and stakeholders including referrers and suppliers This job description and person specification is not exhaustive and amendments and additions may be required in line with future changes in the post holders duties.

Person Specification

Experience

Essential

  • At least 4 years clinical experience in clinical practice
  • Experience of working within Clinical leadership or management
  • Experience of working on Policies, developing frameworks for quality and clinical
  • audit.
  • Evidence of multi-professional working
  • Demonstrate the ability to utilise current research findings / national guidance in
  • practice
  • Clear and demonstrable experience of developing systems

Qualifications

Essential

  • Qualifications:
  • First level registration Adult Nurse
  • Diploma or Degree in Nursing
  • Evidence of revalidation and of continuous professional development
  • Certificate & Licensure:
  • Current Registration and Pin with the Nursing and Midwifery Council
Person Specification

Experience

Essential

  • At least 4 years clinical experience in clinical practice
  • Experience of working within Clinical leadership or management
  • Experience of working on Policies, developing frameworks for quality and clinical
  • audit.
  • Evidence of multi-professional working
  • Demonstrate the ability to utilise current research findings / national guidance in
  • practice
  • Clear and demonstrable experience of developing systems

Qualifications

Essential

  • Qualifications:
  • First level registration Adult Nurse
  • Diploma or Degree in Nursing
  • Evidence of revalidation and of continuous professional development
  • Certificate & Licensure:
  • Current Registration and Pin with the Nursing and Midwifery Council

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livability

Address

Coburg House

1 Coburg Street

Gateshead

Tyne and Wear

NE8 1NS


Employer's website

https://www.livability.org.uk/about-us/our-people/work-with-us/ (Opens in a new tab)


Employer details

Employer name

Livability

Address

Coburg House

1 Coburg Street

Gateshead

Tyne and Wear

NE8 1NS


Employer's website

https://www.livability.org.uk/about-us/our-people/work-with-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment Manager

Grace Mills

recruitment@shaftesburygroup.org

01919337579

Details

Date posted

08 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

B0490-25-0003

Job locations

Coburg House

1 Coburg Street

Gateshead

Tyne and Wear

NE8 1NS


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