Job summary
At Teesside Mind we recognise
that caring for someone with mental health difficulties comes with its own
unique challenges. As a Wellbeing
Practitioner for our Carers Project, you will be responsible for delivering
holistic support to caregivers supporting them to foster self-empowerment to
maintain their emotional, and mental wellbeing. Your role will involve helping
people to talk through their current situation and difficulties, uncover and
re-evaluate their strengths, and put plans in place to work towards their
goals. You will also be required to deliver information and support group
sessions, and to facilitate support groups; to address the unique challenges
faced by caregivers who are supporting someone with mental health difficulties.
This role also
includes senior duties such as supporting the team with case management,
helping the manager with service development, and helping to ensure the service
runs smoothly and efficiently.
There is a requirement
to work one evening a week to provide support to people who have other
commitments in the daytime.
This role includes an
element of outreach to underserved communities, you will need to be comfortable
approaching new contacts and building relationships with local groups.
Main duties of the job
Conduct collaborative evaluations
of caregivers' needs and help them to develop personalized wellbeing plans.
- Offer wellbeing and emotional
support to caregivers, utilizing evidence-based therapeutic techniques.
- Facilitate support
groups and workshops on topics such as stress management, self-care, and coping
strategies.
- Collaborate with
external agencies and community resources to ensure caregivers have access to
additional support services.
- Provide education
and training to caregivers on relevant topics related to caregiving, health,
and wellbeing.
- Provide education
and awareness sessions to other professionals on the unique challenges faced by
caregivers when mental health challenges are part of the picture
- Maintain accurate
records of client interactions and progress, ensuring confidentiality and
privacy.
- Stay updated on best
practices and research in the field of caregiver support and wellbeing.
- Support a small team
of wellbeing practitioners to deliver a quality service
- Reach out into local
communities including underserved communities to build strong links and
increase referral rates
About us
Were proud to have directly helped 27,000 local people this last year, more than we have ever supported. We have been working in local communities to improve mental health and wellbeing for 30 years and during that time our support has evolved, enabling us to help people in new and impactful ways.
We believe everyone has the right to enjoy good mental health and our team of trusted professionals provide expert support to help people lead full and happy lives. Whats more, we campaign locally to improve services, raise awareness and promote understanding of what good mental health looks like.
Ours is a vibrant organisation to work for and our staff are our most important asset. We know just how important the benefits of a mentally healthy workplace are. So, it's only natural that our people and our culture are at the heart of all we do. Staff wellbeing is a high priority for us and we take great care and pride in making sure that everyone who works with us feels valued and supported. We're dedicated, friendly and open, working together to improve the lives of local people experiencing mental health problems.
Job description
Job responsibilities
1.
Being
a point of contact for advice and guidance to the Carer
2.
Collating
monitoring information
3.
To actively promote the service across South
Tees particularly in underserved communities
4.
Ensuring all referrals are managed within a
timely manner.
5.
Using the what matters to me principle work with
carers to identify strengths and challenges in their caring role and develop
support plans.
6.
To provide emotional support, psychological coping,
and self-care techniques for carers to help them manage their own wellbeing.
7.
To develop peer support and social opportunities
for carers ensuring co production.
8.
To actively promote opportunities for carers such
as training and work opportunities, personal budgets, respite breaks etc.
9.
To provide advice and information around mental
health conditions, access to mental health services and available interventions.
10.
To provide information about the right to access
a statutory Carers Assessment and support carers to access them.
11.
Ensure the service outcomes are worked towards
and achieved where possible as per service requirement.
12.
Ensure all records are accurately recorded in compliance
with Minds policies and procedures.
13.
To work with service users on collaborative
safety plans where appropriate and review these in accordance with Minds policy
and procedure.
14.
To respond to any safeguarding concerns in a
timely manner.
15.
As part of the wider carers team actively
contribute to service development.
16.
To keep up to date with national and local
policies that affect carers and passing on relevant information to carers.
17.
To represent the service and Teesside
Mind at external meetings and events
18.
To work within the policies and
procedures of Teesside Mind at all times.
19.
To take part in support,
supervision, training, and development as required.
20.
To undertake other tasks
commensurate with the position as required.
Job description
Job responsibilities
1.
Being
a point of contact for advice and guidance to the Carer
2.
Collating
monitoring information
3.
To actively promote the service across South
Tees particularly in underserved communities
4.
Ensuring all referrals are managed within a
timely manner.
5.
Using the what matters to me principle work with
carers to identify strengths and challenges in their caring role and develop
support plans.
6.
To provide emotional support, psychological coping,
and self-care techniques for carers to help them manage their own wellbeing.
7.
To develop peer support and social opportunities
for carers ensuring co production.
8.
To actively promote opportunities for carers such
as training and work opportunities, personal budgets, respite breaks etc.
9.
To provide advice and information around mental
health conditions, access to mental health services and available interventions.
10.
To provide information about the right to access
a statutory Carers Assessment and support carers to access them.
11.
Ensure the service outcomes are worked towards
and achieved where possible as per service requirement.
12.
Ensure all records are accurately recorded in compliance
with Minds policies and procedures.
13.
To work with service users on collaborative
safety plans where appropriate and review these in accordance with Minds policy
and procedure.
14.
To respond to any safeguarding concerns in a
timely manner.
15.
As part of the wider carers team actively
contribute to service development.
16.
To keep up to date with national and local
policies that affect carers and passing on relevant information to carers.
17.
To represent the service and Teesside
Mind at external meetings and events
18.
To work within the policies and
procedures of Teesside Mind at all times.
19.
To take part in support,
supervision, training, and development as required.
20.
To undertake other tasks
commensurate with the position as required.
Person Specification
Other Personal Qualities
Essential
- Respectful, non-judgmental, and understanding approach to others Energy, enthusiasm, and perseverance
- Willingness to seek and use supervision and support
- Commitment to providing high quality services
- Commitment to Minds values, policies, and procedures
- Commitment to continuing professional development
- Willingness to work flexibly and undertake different tasks as required
Skills & Competencies
Essential
- Planning and organisation skills
- Negotiation and problem-solving skills.
- Ability to build effective relationships with a wide range of people
- Listening and support skills
- Communication skills
- Interpersonal skills
- Administration, IT, and accurate record keeping skills.
- Ability to self-motivate, work on own initiative, and make appropriate decisions.
- Ability to work flexibly as part of a team
- Time management skills and a calm approach when working under pressure
- Ability to adhere to professional boundaries
Knowledge
Essential
- Demonstrates knowledge of issues faced by adults caring for someone struggling with their mental health
- Demonstrates an understanding of how emotional distress and being in mental health crisis might affect individuals
- Knowledge of national policy and legislation in relation to carers issues
- Knowledge of monitoring and evaluation methods, particularly those with an outcome focus
- Knowledge of the Voluntary and Community Sector
Experience
Essential
- Experience of working in mental health service/s and/or health and social care setting
- Ability to meet agreed/specified service targets
- Experience of partnership working
- Experience of assessing and support planning using person-centred approaches
- Experience of recognising when someone needs additional support
- Experience of delivering psychological coping and self-care techniques
- Experience of lone working
- Experience of effectively managing own case load
- Experience of risk management and safeguarding
- Worked in a service where agreed targets in place demonstrating measurable outcomes
- Lived experience of a mental health difficulty (self, family)
- Working as a team to help develop a service
Desirable
- Worked in a service where agreed targets in place demonstrating measurable outcomes
- Lived experience of a mental health difficulty (self, family)
- Working as a team to help develop a service
Qualifications
Essential
- Level 3 Relevant qualification or time served experience in a similar role.
Desirable
- Relevant degree or equivalent in social sciences, health, or education
Person Specification
Other Personal Qualities
Essential
- Respectful, non-judgmental, and understanding approach to others Energy, enthusiasm, and perseverance
- Willingness to seek and use supervision and support
- Commitment to providing high quality services
- Commitment to Minds values, policies, and procedures
- Commitment to continuing professional development
- Willingness to work flexibly and undertake different tasks as required
Skills & Competencies
Essential
- Planning and organisation skills
- Negotiation and problem-solving skills.
- Ability to build effective relationships with a wide range of people
- Listening and support skills
- Communication skills
- Interpersonal skills
- Administration, IT, and accurate record keeping skills.
- Ability to self-motivate, work on own initiative, and make appropriate decisions.
- Ability to work flexibly as part of a team
- Time management skills and a calm approach when working under pressure
- Ability to adhere to professional boundaries
Knowledge
Essential
- Demonstrates knowledge of issues faced by adults caring for someone struggling with their mental health
- Demonstrates an understanding of how emotional distress and being in mental health crisis might affect individuals
- Knowledge of national policy and legislation in relation to carers issues
- Knowledge of monitoring and evaluation methods, particularly those with an outcome focus
- Knowledge of the Voluntary and Community Sector
Experience
Essential
- Experience of working in mental health service/s and/or health and social care setting
- Ability to meet agreed/specified service targets
- Experience of partnership working
- Experience of assessing and support planning using person-centred approaches
- Experience of recognising when someone needs additional support
- Experience of delivering psychological coping and self-care techniques
- Experience of lone working
- Experience of effectively managing own case load
- Experience of risk management and safeguarding
- Worked in a service where agreed targets in place demonstrating measurable outcomes
- Lived experience of a mental health difficulty (self, family)
- Working as a team to help develop a service
Desirable
- Worked in a service where agreed targets in place demonstrating measurable outcomes
- Lived experience of a mental health difficulty (self, family)
- Working as a team to help develop a service
Qualifications
Essential
- Level 3 Relevant qualification or time served experience in a similar role.
Desirable
- Relevant degree or equivalent in social sciences, health, or education
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
