Job summary
The Specialist Community & Crisis Support service
provides 24-hour specialist advice, support and facilitation of care for those
persons with complex symptom management due life limiting illness and support
to carers of the individual within the home setting, at a nurse led clinic
environment or within the office on telephone support.
Our Referral Hub receives all referrals for individuals
being referred to the hospice services, assessing and identifying the
specialist interventions required
An opportunity has arisen for a
dynamic, enthusiastic, self-motivated, experienced nurse with good clinical
palliative care knowledge base, to join our well-established specialist
community services as a Clinical Nurse Specialist (Bank). This post will
provide varied senior experience in a multidisciplinary working environment
delivering a 24/7 service to individuals, carers and other health care
professionals in the community.
We are looking for a candidate who
is working at a senior lever and has
excellent communication, assessment and prioritisation skills, and understands
the needs of those receiving palliative care /end of life care, a working
knowledge of evidence -based practice and the ability to develop a good
knowledge base of current initiatives and developments in palliative care.
The Service works within the
boundaries of Barking & Dagenham, Havering, and Brentwood and provides out
of hours advisory telephone support to Redbridge.
Main duties of the job
Fixed Bank Salary of £47,665 per annum, pro rata (£24.38 per hour)
To work
collaboratively with the palliative care team and primary care teams providing
high quality specialist support, advice and symptom control to Individuals with
specialist complex palliative care needs and their carers in their primary care
setting.
To provide
specialist telephone assessment and support for healthcare professionals,
Individuals and relatives as required via the Specialist Advice Line, whilst
documenting with accuracy.
To work both
autonomously and a team member to provide a specialist resource in palliative
care and work in close collaboration with acute hospital and other specialist
palliative care services and the wider multidisciplinary team.
To provide
specialist support, decision-making skills, expert advice/consultancy and
education to members of the primary care team to support them with their
management and care of people with life limiting illness in the
community.
To
provide rapid crisis access to specialist advice for professionals, persons in
the community and those involved in their care to crisis telephone support,
assessment, decision making, prioritisation of need and face to face crisis
visiting as appropriate.
About us
We are a dynamic, forward thinking organisation delivering a full range of specialist palliative care services for individuals & their loved ones with life limiting illness. We achieved Outstanding in our CQC inspection & have reconfigured our services to meet the changing needs of our local community. We support 5 Clinical Commissioning Groups & have a robust governance structure in place. We provide ward clinical services within a modern, personal & friendly 18-bedded unit, as well as Specialist Community Crisis Support Service, Hospice at Home Service & Specialist Day Therapy Service. We also have the hospice Pepperell Education Centre that has an excellent reputation for delivering high quality education programmes and study days.
All communication regarding your application including invitations to interviews will be sent to the email address you have stated on your application form, if you could also provide a contact telephone number as well.
Saint Francis Hospice is a charity based in the
UK. We will require all successful candidates to be able to provide
documentary ID proof of their Right to Work in the UK. We are not a
Licensed Sponsor, so are unable to provide sponsorship to support applicants
applying from outside of the UK.
Please note that we are a charity & not part of an NHS Trust & we are situated in a quiet location in the village of Havering-atte-Bower, outskirts of Romford, therefore please consider our location when applying.
Job description
Job responsibilities
MAIN
DUTIES AND RESPONSIBILITIES
CLINICAL
EXPERTISE, LEADERSHIP AND TEAMWORKING
Work
within community services to respond to referrals and Individuals on the
telephone to offer skills of a clinical nurse
specialist.
Provide
specialist holistic telephone assessment and support ongoing for healthcare
professionals, Individuals and relatives in line with service standards.
Accurate
recording of interactions and information gained for an Individual.
To
work within an allocated Clinical Nurse Specialist role daily to ensure smooth
service provision and allow for flexibility of service demand.
To
be part of the team, carrying out a holistic telephone assessment and complete
all relevant documentation, liaise appropriately with primary health care
team to resolve problems identified provide them with a contact details of the
service.
Provide
expertise in complex symptom control and advise any health care professionals
associated with palliative care, helping them to evaluate the effects of
prescribed interventions and recognise and appropriately manage palliative care
emergencies.
Offer
skilled psycho/social support for Individuals with specialist palliative care
needs and their families, providing them with appropriate information about
their condition, its management and the services available to support them both
pre and post bereavement.
Take
responsibility for assessment and clinical judgement of those persons at home
known to the service for referral request for admission to the hospice
ward.
Provide
ongoing telephone support to Individuals / families / carers whilst the
Individuals is waiting to be seen by other hospice services.
Gather,
document and co-ordinate information from other professionals and the
specialist care teams relating to Individuals referred to community
services.
Fully
understand the importance of multi-professional team-working and the ability to
champion it within the organisation.
Have
an understanding and awareness of behaviours and interpersonal skills that are
vital to effective team working and practice them at all times and ongoing
commitment to service and organisation values.
Possess
a proactive and supportive leadership style that encourages team participation
in decision-making processes.
Maintain
accurate, up to date documentation in accordance with Saint Francis Hospice
policies and within guidelines laid down by the NMC.
Input,
record and maintain all form of records (written and electronic), data and
statistics onto I-Care and any other data collection systems in place in
accordance with hospice policies.
EDUCATION
AND QUALITY
Attend
mandatory training as specified by the hospice.
Take
responsibility for own professional development, in accordance with appraisal
and performance review. Attend study courses in agreement with line manager and
maintain current registration of the required qualifications for the post with
the NMC.
Ensure
nursing practice in the field of palliative care remains evidence based and
ensure active dissemination of relevant findings.
Participate
in research programmes as appropriate using the findings to enhance clinical
standards, clinical effectiveness and outcomes.
Ensure
that post registration training meets the requirements necessary to be
considered a clinical nurse specialist within the field of palliative care
nursing.
Generate
and use appropriate learning opportunities and apply own learning to the future
development of practice-attendance at organisational Specialist Updates
encouraged.
Articulate
and reflect palliative care skills, enabling others to learn and be responsible
for acting as a resource and sharing of knowledge to help others develop
increased skills across the organisation.
MANAGEMENT
Establish
and maintain effective lines of communication with hospital, multi services in
the community and other organisations to ensure continuity of care.
Participate
in forums for discussion on research and audit programmes, and in clinical
governance initiatives e.g. clinical review.
Participate
& engage in group clinical supervision and self-evaluation and use this to
improve care and practice.
Responsible
for management and organisation and prioritisation of work within core hours on
duty as part of organisational service provision.
PROFESSIONAL
RESPONSIBILITIES
To
act within the legal and statutory rules relating to nursing practice as laid
down by the Nursing & Midwifery Council.
To
be responsible and ensure adherence to professional Revalidation expectations
and process.
To
adhere to the policies, procedures, standards and conditions of service of
Saint Francis Hospice relating to sickness and absence, conduct, Health and
Safety, Data Protection, and any others that are relevant.
To
take responsibility for own professional and personal development which will be
monitored in supervision sessions and in the annual appraisal.
To keep up-to-date with the developments within nursing and in particular in
the field of palliative care.
Job description
Job responsibilities
MAIN
DUTIES AND RESPONSIBILITIES
CLINICAL
EXPERTISE, LEADERSHIP AND TEAMWORKING
Work
within community services to respond to referrals and Individuals on the
telephone to offer skills of a clinical nurse
specialist.
Provide
specialist holistic telephone assessment and support ongoing for healthcare
professionals, Individuals and relatives in line with service standards.
Accurate
recording of interactions and information gained for an Individual.
To
work within an allocated Clinical Nurse Specialist role daily to ensure smooth
service provision and allow for flexibility of service demand.
To
be part of the team, carrying out a holistic telephone assessment and complete
all relevant documentation, liaise appropriately with primary health care
team to resolve problems identified provide them with a contact details of the
service.
Provide
expertise in complex symptom control and advise any health care professionals
associated with palliative care, helping them to evaluate the effects of
prescribed interventions and recognise and appropriately manage palliative care
emergencies.
Offer
skilled psycho/social support for Individuals with specialist palliative care
needs and their families, providing them with appropriate information about
their condition, its management and the services available to support them both
pre and post bereavement.
Take
responsibility for assessment and clinical judgement of those persons at home
known to the service for referral request for admission to the hospice
ward.
Provide
ongoing telephone support to Individuals / families / carers whilst the
Individuals is waiting to be seen by other hospice services.
Gather,
document and co-ordinate information from other professionals and the
specialist care teams relating to Individuals referred to community
services.
Fully
understand the importance of multi-professional team-working and the ability to
champion it within the organisation.
Have
an understanding and awareness of behaviours and interpersonal skills that are
vital to effective team working and practice them at all times and ongoing
commitment to service and organisation values.
Possess
a proactive and supportive leadership style that encourages team participation
in decision-making processes.
Maintain
accurate, up to date documentation in accordance with Saint Francis Hospice
policies and within guidelines laid down by the NMC.
Input,
record and maintain all form of records (written and electronic), data and
statistics onto I-Care and any other data collection systems in place in
accordance with hospice policies.
EDUCATION
AND QUALITY
Attend
mandatory training as specified by the hospice.
Take
responsibility for own professional development, in accordance with appraisal
and performance review. Attend study courses in agreement with line manager and
maintain current registration of the required qualifications for the post with
the NMC.
Ensure
nursing practice in the field of palliative care remains evidence based and
ensure active dissemination of relevant findings.
Participate
in research programmes as appropriate using the findings to enhance clinical
standards, clinical effectiveness and outcomes.
Ensure
that post registration training meets the requirements necessary to be
considered a clinical nurse specialist within the field of palliative care
nursing.
Generate
and use appropriate learning opportunities and apply own learning to the future
development of practice-attendance at organisational Specialist Updates
encouraged.
Articulate
and reflect palliative care skills, enabling others to learn and be responsible
for acting as a resource and sharing of knowledge to help others develop
increased skills across the organisation.
MANAGEMENT
Establish
and maintain effective lines of communication with hospital, multi services in
the community and other organisations to ensure continuity of care.
Participate
in forums for discussion on research and audit programmes, and in clinical
governance initiatives e.g. clinical review.
Participate
& engage in group clinical supervision and self-evaluation and use this to
improve care and practice.
Responsible
for management and organisation and prioritisation of work within core hours on
duty as part of organisational service provision.
PROFESSIONAL
RESPONSIBILITIES
To
act within the legal and statutory rules relating to nursing practice as laid
down by the Nursing & Midwifery Council.
To
be responsible and ensure adherence to professional Revalidation expectations
and process.
To
adhere to the policies, procedures, standards and conditions of service of
Saint Francis Hospice relating to sickness and absence, conduct, Health and
Safety, Data Protection, and any others that are relevant.
To
take responsibility for own professional and personal development which will be
monitored in supervision sessions and in the annual appraisal.
To keep up-to-date with the developments within nursing and in particular in
the field of palliative care.
Person Specification
Skills/Abilities/Knowledge/Communication
Essential
- Excellent symptom control knowledge.
- Knowledge of current issues in palliative care.
- Evidence of recent and ongoing professional development in palliative care.
- Ability to work autonomously as well as part of a team both within hospice MDT, primary health care services and hospital trust teams.
- Motivated and enthusiastic with ability to be flexible, innovative and keen for ongoing service development.
- Advanced communication skills and evidence of collaborative working.
- Ability to manage own work and work within a corporate caseload.
- Good IT skills and knowledge of electronic healthcare systems.
- Good personal support mechanisms.
Desirable
- Community based experience.
- Flexible approach to team working and an awareness of effective team dynamics.
Qualifications
Essential
- RGN with significant post registration experience.
- Oncology /Palliative Care Qualification ENB 237/285 or equivalent.
- Teaching Qualification or equivalent level of experience.
- Degree or equivalent level of experience.
- Significant senior post registration experience at a similar level in palliative care or another associated speciality.
- Counselling qualification/experience.
- Non-Medical prescriber or working towards.
Person Specification
Skills/Abilities/Knowledge/Communication
Essential
- Excellent symptom control knowledge.
- Knowledge of current issues in palliative care.
- Evidence of recent and ongoing professional development in palliative care.
- Ability to work autonomously as well as part of a team both within hospice MDT, primary health care services and hospital trust teams.
- Motivated and enthusiastic with ability to be flexible, innovative and keen for ongoing service development.
- Advanced communication skills and evidence of collaborative working.
- Ability to manage own work and work within a corporate caseload.
- Good IT skills and knowledge of electronic healthcare systems.
- Good personal support mechanisms.
Desirable
- Community based experience.
- Flexible approach to team working and an awareness of effective team dynamics.
Qualifications
Essential
- RGN with significant post registration experience.
- Oncology /Palliative Care Qualification ENB 237/285 or equivalent.
- Teaching Qualification or equivalent level of experience.
- Degree or equivalent level of experience.
- Significant senior post registration experience at a similar level in palliative care or another associated speciality.
- Counselling qualification/experience.
- Non-Medical prescriber or working towards.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
