SOCIAL WORKER

Saint Francis Hospice

Information:

This job is now closed

Job summary

To provide high quality palliative social work care (including bereavement support) to hospice patients, their families and carers.

To provide advice, education and support to the wider multi-professional hospice team in respect of psycho-social issues.

We can offer experienced practitioners the tools they require to deliver positive outcomes to adults who use our service.

The part time salary range is £13,022 to £15,563 per annum.

Main duties of the job

With complex, manageable casework, excellent support and working with a diverse range of practitioners, there are plenty of reasons to come and join the hospice.

You will be joining a team of Social Workers, Psychologist, Therapists and Chaplains, as well as working alongside other members of the MDT, to meet the challenging - and at times complex - palliative care needs of people and their carers to improve their quality of life. You will be providing a supportive component of this vital multi-professional approach within the hospice and the community.

About us

We are not a Licensed Sponsor & therefore are unable to provide sponsorship to applicants who do not have the Right to Work in the UK.

We are a dynamic, forward thinking organisation delivering a full range of specialist palliative care services for patients with life limiting illness. We achieved Outstanding in our CQC inspection & have reconfigured our services to meet the changing needs of our local community. We support 5 Clinical Commissioning Groups & have a robust governance structure in place. We provide inpatient clinical services within a modern, personal & friendly 18-bedded unit, as well as Specialist Community Crisis Support Service, Hospice at Home Service & Specialist Day Therapy Service. We also have the hospice Pepperell Education Centre that has an excellent reputation for delivering high quality education programmes and study days.

All communication regarding your application including invitations to interviews will be sent to the email address you have stated on your application form. Please ensure that you provide contact business email addresses for your referees, one of which must be your current or most recent employer.

Please note that we are a charity & not part of an NHS Trust & we are situated in a quiet location in the village of Havering-atte-Bower, outskirts of Romford, therefore please consider our location when applying.

Date posted

03 July 2023

Pay scheme

Other

Salary

£34,185 to £40,491 a year Salaries do not attract High Cost Area or Fringe Allowances

Contract

Permanent

Working pattern

Part-time

Reference number

B0483-054

Job locations

St. Francis Hospice

Broxhill Road

Havering-atte-bower

Romford

RM4 1QH


Job description

Job responsibilities

JOB TITLE

Social Worker

GRADE

Hospice Band 6a

HOURS OF DUTY

15 hours per week

REPORTS TO

Family Support Services Manager

KEY RELATIONSHIPS

Family Support Services Manager

Family Support Team Members and wider MDT

RESPONSIBLE FOR

This role does not have line management responsibility

JOB SUMMARY

To provide high quality palliative social work care (including bereavement support) to hospice patients, their families and carers.

To provide advice, education and support to the wider multi-professional hospice team in respect of psycho-social issues.

MAIN DUTIES AND RESPONSIBILITIES

  • Provide palliative social work care to people under the care of Saint Francis Hospice, their families and their carers
  • To support other members of the Family Support Services team in their roles
  • To participate in the hospices educational programmes
  • To contribute to local, regional and national networks and forums for palliative care social work
  • To promote the key values of palliative care for patients, families and carers, ensuring equitable access to social work, psychological and bereavement services
  • To be a Safeguarding Lead for the organisation
  • To undertake specific Safeguarding training to ensure current legislation is adhered to
  • To be a member of the Safeguarding Management team and to ensure updated legislation is shared within the group
  • To facilitate and maintain the highest standard of psycho-social support at all times
  • To be responsible for co-ordination and facilitation of group work opportunities for patients, families and their carers
  • To be responsible for facilitating and co-ordinating outreach sessions for carers off-site
  • To be responsible for providing Carers Assessments on-site
  • To ensure provision of high level emotional support/counselling is available for patients, families and carers
  • To work collaboratively with the psychotherapist/psychologist in order to provide seamless psychological and psycho-social support to patients, families and carers
  • To have an understanding of the importance of multi-professional team-working and the ability to promote it within the organisation.
  • To have an understanding and awareness of behaviours and interpersonal skills that are vital to effective team working and practice them at all times.
  • To ensure that patients and carers know how to access the social care, psychology and bereavement services and all Hospice services as appropriate
  • To be part of the Multi-Disciplinary Team and attend all relevant meetings where required and as necessary
  • Responsible for the organisation and facilitation of the Carers Drop In sessions
  • To maintain the highest standards of clinical recording keeping including electronic data entry and recording, report writing in accordance with professional standards and current legislation
  • To be responsible for providing Supervision/support to other Social Workers within the team as required
  • To have working knowledge of the service budget and its restrictions
  • To utilise Restricted Funds as appropriate

COMMUNICATIONS

To liaise with other professionals/external organisations on behalf of the hospice as appropriate

To liaise with the community social care teams and other professionals to provide and improve palliative care for patients in the community in order to meet the needs of the patient, their families and carers

To liaise with all other services where relevant to ensure that the care needs of the patients, their families and carers are met

To be involved and provide liaison regarding Inpatient Unit patient discharges

To be responsible for chairing and recording of Family Meetings with Inpatient Unit staff and outside agencies, as appropriate

To contribute to the development of an open, supportive culture that facilitates effective multi-professional team working

Contribute to the development of a system for effective multi-professional meetings and exchange of information

To act as an ambassador for the hospice at functions, as required

To assist in tasks that affect the whole hospice, for example, designing of hospice information leaflets, as required

To represent the Family Support Services Department as appropriate, both internally and externally

To contribute to local, regional and national networks/forums for Specialist Palliative Care within the Social Work role

EDUCATION

  • Participate in the hospice in-house educational programmes and the core Induction and training of other professionals and volunteers
  • Teaching as part of the hospice educational programmes for external and internal participants
  • To be responsible for facilitation and delivery of effective training sessions for Social Work students undertaking their professional training at local colleges
  • Act as a resource for members of other hospice and Palliative Care Family Support teams
  • To participate in research, audit and evaluation of the Social Work function of the hospice
  • Participate in setting and monitoring of standards within the Family Support services
  • To be responsible for providing and sourcing current financial and services information to the hospice users, their families and carers

PROFESSIONAL RESPONSIBILITIES

To take responsibility for own professional and personal development which will be monitored in supervision sessions and in Appraisal

To maintain current registration with the SW England at all times and to work within the SW England Professional Standards

ADDITIONAL REQUIREMENTS OF POSTHOLDER

SENSITIVITY AND PROFESSIONALISM: As an employee of Saint Francis Hospice you should expect that it is likely that you will come into contact with patients, their families and members of the public who are at the end of life or recently bereaved. All employees are expected to respond to people recounting and expressing their emotions about such events with sensitivity and understanding, and to know enough about the services that the Hospice provides to be able to signpost people who may benefit from our services to the relevant contacts.

CONFIDENTIALITY: The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other hospice matter during the course of duty. Any breach of Confidentiality may become a disciplinary issue.

DATA PROTECTION: It is the responsibility of all staff to be aware of their obligations in respect of the Data Protection Act 2018.

EQUAL OPPORTUNITES: The hospice is committed to the development of positive policies to promote equal opportunity in employment and has a clear commitment to equal opportunities. All employees have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the equal opportunity measures adopted by the hospice.

HEALTH AND SAFETY: All staff must be familiar with section 2 of the Health & Safety Policy, Organisation of Health and Safety. This documents sets out the responsibilities of all staff for health and safety, whether in a supervisory capacity or not. Policy section 3 (arrangements for Health and Safety) provides an overview of training for competence in Health and Safety matters.

HOSPICE IDENTITY BADGES: Hospice ID badges must be worn at all times whilst on duty.

SMOKING: The hospice acknowledges its responsibility to provide a safe, smoke free environment, for its employees, service users and visitors. Smoking is therefore not permitted at any point whilst on duty, in accordance with the guidelines set down within the Hospice No Smoking Policy.

REGISTRATION COMPLIANCE/CODE OF CONDUCT:

All employees who are required to register with a professional body to enable them to practice within their profession are required to comply with their code of conduct and requirements of their professional registration.

WORKING TIME REGULATIONS: The Working Time Regulations 1998 require that you should not work more than an average of 48 hours in each week. For example, in a 26 week period you should work no more than 1248 hours.

Please note that this job description is not definitive or restrictive in any way. It is a guide to the responsibilities of the role. It may be reviewed, in consultation with the post holder, in light of changing circumstances and the changing needs of the Hospice.

The post holder will be expected to perform any other such duties as might reasonably be required by the Director and will work in accordance with all Hospice Policies and Procedures.

In an emergency, all staff may be required to work different hours or carry out different tasks to those set out in their contracts of employment. This will be done in consultation with individuals and taking into account any special circumstances that may exist.

Job description

Job responsibilities

JOB TITLE

Social Worker

GRADE

Hospice Band 6a

HOURS OF DUTY

15 hours per week

REPORTS TO

Family Support Services Manager

KEY RELATIONSHIPS

Family Support Services Manager

Family Support Team Members and wider MDT

RESPONSIBLE FOR

This role does not have line management responsibility

JOB SUMMARY

To provide high quality palliative social work care (including bereavement support) to hospice patients, their families and carers.

To provide advice, education and support to the wider multi-professional hospice team in respect of psycho-social issues.

MAIN DUTIES AND RESPONSIBILITIES

  • Provide palliative social work care to people under the care of Saint Francis Hospice, their families and their carers
  • To support other members of the Family Support Services team in their roles
  • To participate in the hospices educational programmes
  • To contribute to local, regional and national networks and forums for palliative care social work
  • To promote the key values of palliative care for patients, families and carers, ensuring equitable access to social work, psychological and bereavement services
  • To be a Safeguarding Lead for the organisation
  • To undertake specific Safeguarding training to ensure current legislation is adhered to
  • To be a member of the Safeguarding Management team and to ensure updated legislation is shared within the group
  • To facilitate and maintain the highest standard of psycho-social support at all times
  • To be responsible for co-ordination and facilitation of group work opportunities for patients, families and their carers
  • To be responsible for facilitating and co-ordinating outreach sessions for carers off-site
  • To be responsible for providing Carers Assessments on-site
  • To ensure provision of high level emotional support/counselling is available for patients, families and carers
  • To work collaboratively with the psychotherapist/psychologist in order to provide seamless psychological and psycho-social support to patients, families and carers
  • To have an understanding of the importance of multi-professional team-working and the ability to promote it within the organisation.
  • To have an understanding and awareness of behaviours and interpersonal skills that are vital to effective team working and practice them at all times.
  • To ensure that patients and carers know how to access the social care, psychology and bereavement services and all Hospice services as appropriate
  • To be part of the Multi-Disciplinary Team and attend all relevant meetings where required and as necessary
  • Responsible for the organisation and facilitation of the Carers Drop In sessions
  • To maintain the highest standards of clinical recording keeping including electronic data entry and recording, report writing in accordance with professional standards and current legislation
  • To be responsible for providing Supervision/support to other Social Workers within the team as required
  • To have working knowledge of the service budget and its restrictions
  • To utilise Restricted Funds as appropriate

COMMUNICATIONS

To liaise with other professionals/external organisations on behalf of the hospice as appropriate

To liaise with the community social care teams and other professionals to provide and improve palliative care for patients in the community in order to meet the needs of the patient, their families and carers

To liaise with all other services where relevant to ensure that the care needs of the patients, their families and carers are met

To be involved and provide liaison regarding Inpatient Unit patient discharges

To be responsible for chairing and recording of Family Meetings with Inpatient Unit staff and outside agencies, as appropriate

To contribute to the development of an open, supportive culture that facilitates effective multi-professional team working

Contribute to the development of a system for effective multi-professional meetings and exchange of information

To act as an ambassador for the hospice at functions, as required

To assist in tasks that affect the whole hospice, for example, designing of hospice information leaflets, as required

To represent the Family Support Services Department as appropriate, both internally and externally

To contribute to local, regional and national networks/forums for Specialist Palliative Care within the Social Work role

EDUCATION

  • Participate in the hospice in-house educational programmes and the core Induction and training of other professionals and volunteers
  • Teaching as part of the hospice educational programmes for external and internal participants
  • To be responsible for facilitation and delivery of effective training sessions for Social Work students undertaking their professional training at local colleges
  • Act as a resource for members of other hospice and Palliative Care Family Support teams
  • To participate in research, audit and evaluation of the Social Work function of the hospice
  • Participate in setting and monitoring of standards within the Family Support services
  • To be responsible for providing and sourcing current financial and services information to the hospice users, their families and carers

PROFESSIONAL RESPONSIBILITIES

To take responsibility for own professional and personal development which will be monitored in supervision sessions and in Appraisal

To maintain current registration with the SW England at all times and to work within the SW England Professional Standards

ADDITIONAL REQUIREMENTS OF POSTHOLDER

SENSITIVITY AND PROFESSIONALISM: As an employee of Saint Francis Hospice you should expect that it is likely that you will come into contact with patients, their families and members of the public who are at the end of life or recently bereaved. All employees are expected to respond to people recounting and expressing their emotions about such events with sensitivity and understanding, and to know enough about the services that the Hospice provides to be able to signpost people who may benefit from our services to the relevant contacts.

CONFIDENTIALITY: The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other hospice matter during the course of duty. Any breach of Confidentiality may become a disciplinary issue.

DATA PROTECTION: It is the responsibility of all staff to be aware of their obligations in respect of the Data Protection Act 2018.

EQUAL OPPORTUNITES: The hospice is committed to the development of positive policies to promote equal opportunity in employment and has a clear commitment to equal opportunities. All employees have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the equal opportunity measures adopted by the hospice.

HEALTH AND SAFETY: All staff must be familiar with section 2 of the Health & Safety Policy, Organisation of Health and Safety. This documents sets out the responsibilities of all staff for health and safety, whether in a supervisory capacity or not. Policy section 3 (arrangements for Health and Safety) provides an overview of training for competence in Health and Safety matters.

HOSPICE IDENTITY BADGES: Hospice ID badges must be worn at all times whilst on duty.

SMOKING: The hospice acknowledges its responsibility to provide a safe, smoke free environment, for its employees, service users and visitors. Smoking is therefore not permitted at any point whilst on duty, in accordance with the guidelines set down within the Hospice No Smoking Policy.

REGISTRATION COMPLIANCE/CODE OF CONDUCT:

All employees who are required to register with a professional body to enable them to practice within their profession are required to comply with their code of conduct and requirements of their professional registration.

WORKING TIME REGULATIONS: The Working Time Regulations 1998 require that you should not work more than an average of 48 hours in each week. For example, in a 26 week period you should work no more than 1248 hours.

Please note that this job description is not definitive or restrictive in any way. It is a guide to the responsibilities of the role. It may be reviewed, in consultation with the post holder, in light of changing circumstances and the changing needs of the Hospice.

The post holder will be expected to perform any other such duties as might reasonably be required by the Director and will work in accordance with all Hospice Policies and Procedures.

In an emergency, all staff may be required to work different hours or carry out different tasks to those set out in their contracts of employment. This will be done in consultation with individuals and taking into account any special circumstances that may exist.

Person Specification

Qualifications

Essential

  • Registered Social Worker
  • Qualification in Social Work. Degree in Social Work, CQSW, DipSW

Desirable

  • Post Qualifying Award in Social Work (ASYE or PQSW)
  • Other qualifications: Dip Counselling

Experience

Essential

  • Experience of team working
  • Experience of working with Multi-Disciplinary Teams
  • Demonstrates ability to provide and receive complex, sensitive or contentious information where persuasive, motivational, restorative, training, empathy skills required
  • Demonstrates ability to provide Supervision where required

Desirable

  • Demonstrates the ability to teach others

Skills, Abilities, Knowledge

Essential

  • Demonstrates ability to work autonomously as well as part of a team
  • Demonstrates effective communication skills with: Children, young people and families
  • Adults
  • Colleagues

Desirable

  • Has experience of working within a palliative care setting
  • Has experience of working with bereaved adults

Other Requirements

Essential

  • Excellent written and verbal communication skills
  • The post holder will be required to travel throughout an operational area. Where this is undertaken by car, the post holder must hold a current, valid driving licence with insurance cover for business purposes.

Demonstrating the Hospice Values

Essential

  • Supportive - The ability to listen to and value peoples experience and use them to give the personal support that is right for everyone.
  • Compassionate - The ability to be kind and treat everyone we meet with care and compassion. The ability to be friendly and put people at the heart of our actions and words, supporting peoples choices and decisions, helping them to feel safe, secure and valued.
  • Inclusive and Respectful - The ability to be open and transparent and value each persons individuality. To be able to show respect for everyone and value diversity. To be mindful that our different experiences and knowledge make us stronger and together we achieve more.
  • Professional - The ability to do your best, in providing the appropriate care and expertise to those who need us and support us.
  • Always Learning - The ability to be open and outward looking, always ready to adapt and change, looking for better ways of doing things, by learning from each other and from the ever changing world around us.
Person Specification

Qualifications

Essential

  • Registered Social Worker
  • Qualification in Social Work. Degree in Social Work, CQSW, DipSW

Desirable

  • Post Qualifying Award in Social Work (ASYE or PQSW)
  • Other qualifications: Dip Counselling

Experience

Essential

  • Experience of team working
  • Experience of working with Multi-Disciplinary Teams
  • Demonstrates ability to provide and receive complex, sensitive or contentious information where persuasive, motivational, restorative, training, empathy skills required
  • Demonstrates ability to provide Supervision where required

Desirable

  • Demonstrates the ability to teach others

Skills, Abilities, Knowledge

Essential

  • Demonstrates ability to work autonomously as well as part of a team
  • Demonstrates effective communication skills with: Children, young people and families
  • Adults
  • Colleagues

Desirable

  • Has experience of working within a palliative care setting
  • Has experience of working with bereaved adults

Other Requirements

Essential

  • Excellent written and verbal communication skills
  • The post holder will be required to travel throughout an operational area. Where this is undertaken by car, the post holder must hold a current, valid driving licence with insurance cover for business purposes.

Demonstrating the Hospice Values

Essential

  • Supportive - The ability to listen to and value peoples experience and use them to give the personal support that is right for everyone.
  • Compassionate - The ability to be kind and treat everyone we meet with care and compassion. The ability to be friendly and put people at the heart of our actions and words, supporting peoples choices and decisions, helping them to feel safe, secure and valued.
  • Inclusive and Respectful - The ability to be open and transparent and value each persons individuality. To be able to show respect for everyone and value diversity. To be mindful that our different experiences and knowledge make us stronger and together we achieve more.
  • Professional - The ability to do your best, in providing the appropriate care and expertise to those who need us and support us.
  • Always Learning - The ability to be open and outward looking, always ready to adapt and change, looking for better ways of doing things, by learning from each other and from the ever changing world around us.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Saint Francis Hospice

Address

St. Francis Hospice

Broxhill Road

Havering-atte-bower

Romford

RM4 1QH


Employer's website

https://www.sfh.org.uk/ (Opens in a new tab)

Employer details

Employer name

Saint Francis Hospice

Address

St. Francis Hospice

Broxhill Road

Havering-atte-bower

Romford

RM4 1QH


Employer's website

https://www.sfh.org.uk/ (Opens in a new tab)

For questions about the job, contact:

Family Support Services Manager

Shahina Haque

jobs@sfh.org.uk

01708753319

Date posted

03 July 2023

Pay scheme

Other

Salary

£34,185 to £40,491 a year Salaries do not attract High Cost Area or Fringe Allowances

Contract

Permanent

Working pattern

Part-time

Reference number

B0483-054

Job locations

St. Francis Hospice

Broxhill Road

Havering-atte-bower

Romford

RM4 1QH


Supporting documents

Privacy notice

Saint Francis Hospice's privacy notice (opens in a new tab)