Job summary
The
post holder will work under the guidance and supervision of the clinical team
in the following services
-
Dermatology
-
Gynaecology
-
Ear, Nose and
Throat
The
clinics provide pre-booked appointments for patients
referred to the services. The post holder will provide support to the
clinicians and perform procedures as required, for example, observations, wound
care, phlebotomy, and assist in minor surgery and gynaecology procedures. The
individual will have full access to patient notes on the EMIS system record
assessments and care delivered.
The post holder will be a source of expertise to less
experienced staff, and work in partnership within a multi-disciplinary team as
appropriate.
Main duties of the job
- To assist in the smooth running of the clinics, both administratively and clinically, within scope of practice
- To assist clinicians in delivering care and carrying out procedures, for example, minor surgery, Intrauterine System fitting, Hysteroscopy, Phlebotomy, ENT,
- Act as a chaperone when requested
- To work autonomously managing patients needing procedures or treatment, as requested by senior colleagues
- To ensure patients have consented to, and are fully involved in the implementation of their procedure / treatment plans
- To adapt styles of communication appropriately in order to promote empowerment, self-management and health education for patients
- Liaise with other team members / refer as appropriate
- To identify actual or potential clinical risks within scope of practice and take appropriate action using, when required, the appropriate reporting structure
- Ensure all clinical waste and sharps bins are removed from the clinical areas and disposed of appropriately, in line with HH Infection Prevention and Control Policy and Procedure
- Ensure all specimens are correctly labelled and bagged in preparation for transfer to the the laboratories.
About us
Harrow Health CIC (HHCIC) began in 2007 by a group of Harrow GPs, whose
sole aim was to ensure patients receive a high quality clinical care service
within the community. Over the years, HH has expanded. We now provide a large
number of clinical services, which include GP Enhanced Access Centre, Community
Services, and our Enhanced Frailty Service.
Our vision is to provide high quality patient care, enhancing patient experience by
providing excellent clinical effectiveness in a safe environment. Working in
partnership to provide gold standard services and develop a sustainable future
for the local health community.
Job description
Job responsibilities
- To ensure the clinical areas are prepared for consultations, ensuring appropriate equipment is available
- Work with the clinic manager to ensure adequate stock available and advise when consumables need to be ordered
- To ensure that patient records and documentation are maintained in line with Harrow Healthcare policies and use of the electronic patient records system. This includes:
- Documenting full, accurate and contemporaneous records of assessments, investigations, procedures, treatments and aftercare.
- Encouraging colleagues to maintain good and complete records.
- Working closely with the reception team / administrator, ensuring all records pertinent to patients are filed as appropriate
- Work within local policies, protocols and guidelines Trusts and Harrow Health.
- To participate in audits if requested, and use the results, current research, and government guidelines to make recommendations for changes to service delivery and clinical practice, sharing these findings as appropriate.
- To collect data, and provide service information to the Team Leader as required. This may include audit of outcomes of care received by Patients seen in the service.
- To ensure that Team Leader, Head of Nursing and Clinical Governance Lead are kept informed of service issues and potential risks.
- To work with the Team Leader and Head of Nursing in delivering and promoting the needs of the service
- To work with the Team Leader, Head of Nursing and Clinical Governance Lead to meet the Clinical Governance needs of the services, including investigation of incidents and complaints, where required.
- To remain updated in the use all equipment used in the service and to report any technical problems or issues with that equipment.
- To participate in team meetings to discuss day to day operational issues as required.
Job description
Job responsibilities
- To ensure the clinical areas are prepared for consultations, ensuring appropriate equipment is available
- Work with the clinic manager to ensure adequate stock available and advise when consumables need to be ordered
- To ensure that patient records and documentation are maintained in line with Harrow Healthcare policies and use of the electronic patient records system. This includes:
- Documenting full, accurate and contemporaneous records of assessments, investigations, procedures, treatments and aftercare.
- Encouraging colleagues to maintain good and complete records.
- Working closely with the reception team / administrator, ensuring all records pertinent to patients are filed as appropriate
- Work within local policies, protocols and guidelines Trusts and Harrow Health.
- To participate in audits if requested, and use the results, current research, and government guidelines to make recommendations for changes to service delivery and clinical practice, sharing these findings as appropriate.
- To collect data, and provide service information to the Team Leader as required. This may include audit of outcomes of care received by Patients seen in the service.
- To ensure that Team Leader, Head of Nursing and Clinical Governance Lead are kept informed of service issues and potential risks.
- To work with the Team Leader and Head of Nursing in delivering and promoting the needs of the service
- To work with the Team Leader, Head of Nursing and Clinical Governance Lead to meet the Clinical Governance needs of the services, including investigation of incidents and complaints, where required.
- To remain updated in the use all equipment used in the service and to report any technical problems or issues with that equipment.
- To participate in team meetings to discuss day to day operational issues as required.
Person Specification
Skills and abilities
Essential
- Ability to carry out and interpret basic observations
- Phlebotomy skills
- Able to perform ECGs
- Skills in assistance with minor procedures such as minor surgery and gynaecological procedures.
- Competency in wound care management
- Chaperone skills
Desirable
- Willing to undertake training where needs are identified.
Qualifications
Essential
- Healthcare qualification or equivalent level
- Good standard of general education, including English
- Up to date with Statutory and Mandatory training
Desirable
- NVQ / Skills for Health qualification
- Willing to complete Statutory and Mandatory training
- Customer Care training
Experience
Essential
- Experience in a Primary Care / healthcare setting
- Experience dealing with the general public
- Infection Prevention and Control Procedures
- Knowledge of use of IT
Desirable
- Secondary Care experience
- Up to date knowledge of DOH, NICE and local guidelines, for example, GDPR, wound care, safeguarding
- Awareness of how to source up to date guidance as needed
- Basic knowledge of Gynaecology / Dermatology / ENT
Person Specification
Skills and abilities
Essential
- Ability to carry out and interpret basic observations
- Phlebotomy skills
- Able to perform ECGs
- Skills in assistance with minor procedures such as minor surgery and gynaecological procedures.
- Competency in wound care management
- Chaperone skills
Desirable
- Willing to undertake training where needs are identified.
Qualifications
Essential
- Healthcare qualification or equivalent level
- Good standard of general education, including English
- Up to date with Statutory and Mandatory training
Desirable
- NVQ / Skills for Health qualification
- Willing to complete Statutory and Mandatory training
- Customer Care training
Experience
Essential
- Experience in a Primary Care / healthcare setting
- Experience dealing with the general public
- Infection Prevention and Control Procedures
- Knowledge of use of IT
Desirable
- Secondary Care experience
- Up to date knowledge of DOH, NICE and local guidelines, for example, GDPR, wound care, safeguarding
- Awareness of how to source up to date guidance as needed
- Basic knowledge of Gynaecology / Dermatology / ENT
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
