Sue Ryder

Community Senior Healthcare Assistant

The closing date is 19 January 2026

Job summary

Community Senior Healthcare Assistant

Sue Ryder Leckhampton Court Hospice

Church Rd, Leckhampton, Cheltenham GL53 0QJ

Full and Part Time Hours available

£12.62 - 12.80 per hour (plus enhancements and competitive benefits)

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Main duties of the job

This is a really exciting time to be joining the Community Team at Sue Ryder Leckhampton Court Hospice. It is a great opportunity for an experienced Senior Health care assistant who wants to work in a supportive environment where care of the patients comes first. This role is based within our friendly and supportive Hospice at Home (community team) and involves visiting people in their own homes to provide support to people when they need it most.

Working with our patients and their families in the community requires a holistic approach to ensure the best possible outcomes. Whether in the last months, weeks, or days of life, or living with grief, we help people live the best life they possibly can.

About us

Sue Ryder Leckhampton Court Hospice in Cheltenham is Gloucestershires only inpatient unit for specialist palliative care. Our community team provide support to patients in their own homes in the Cheltenham, Tewkesbury and Gloucester areas.

We support people aged 18 and over who are living with life-limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support.

We are able to provide care on our inpatient unit, virtually and in person though our community hub and in peoples home though our Hospice at Home service.

Benefits

Enhanced pay for unsociable hours

Company pension scheme

Continuation of NHS pension (terms and conditions apply)

27 days holiday rising to 33 with length of service plus bank holidays

NHS annual leave honoured (terms and conditions apply)

Enhanced maternity and paternity pay

Enhanced sick pay

Electric Vehicle Scheme

Healthcare Cash plan, to claim back costs of routine healthcare

Death in Service benefit

Staff discount of 10% on new goods online at shop.sueryder.org

Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website:

www.sueryder.org/jobs/careers-in-palliative-care/benefits-of-working-for-sue-ryder/

As a Disability Confident Committed employer, were proud to support the Offer an Interview scheme.

Details

Date posted

07 January 2026

Pay scheme

Other

Salary

£12.62 to £12.80 an hour plus generous enhancements

Contract

Permanent

Working pattern

Full-time

Reference number

B0475-26-0001

Job locations

Sue Ryder

Church Road

Leckhampton

Cheltenham

Gloucestershire

GL530QJ


Job description

Job responsibilities

Working with our patients and their families in the community requires a holistic approach to ensure the best possible outcomes. Whether in the last months, weeks, or days of life, or living with grief, we help people live the best life they possibly can.

All of our staff work rotational shifts consisting of earlies, lates and nights.

Shift times:

07:30 15:30

14:00 22:00

20:00 07:00

You will also have use of the EV Pool Cars (subject to availability)

You will:

Promote choice in the delivery of care and support.

Review and make suggestions to enhance the service users experience.

Observe service users conditions and report changes.

Supporting service users to have their views and experiences considered in the way the service is provided and delivered.

Job description

Job responsibilities

Working with our patients and their families in the community requires a holistic approach to ensure the best possible outcomes. Whether in the last months, weeks, or days of life, or living with grief, we help people live the best life they possibly can.

All of our staff work rotational shifts consisting of earlies, lates and nights.

Shift times:

07:30 15:30

14:00 22:00

20:00 07:00

You will also have use of the EV Pool Cars (subject to availability)

You will:

Promote choice in the delivery of care and support.

Review and make suggestions to enhance the service users experience.

Observe service users conditions and report changes.

Supporting service users to have their views and experiences considered in the way the service is provided and delivered.

Person Specification

Qualifications

Essential

  • Minimum Essential Criteria:
  • Full UK driving licence (International does not meet the requirements)
  • Ability to assess and adapt care to meet individuals needs
  • Strong communication and interpersonal skills
  • NVQ Level 3 qualification is strongly preferred; however, applicants with substantial relevant experience, supported by evidence, are welcome to apply
  • Awareness of person-centred and inclusive care principles

Desirable

  • Desirable Criteria:
  • Experience delivering lone working care
  • Confidence in using digital care documentation tools
  • Sue Ryder provides a thorough induction with supernumerary time to settle into the role and full training/competency assessment will be provided.
  • There is plenty of scope to further develop your own skills in specialist palliative care.
  • If you would like to arrange an informal visit to our hospice, please let us know.
Person Specification

Qualifications

Essential

  • Minimum Essential Criteria:
  • Full UK driving licence (International does not meet the requirements)
  • Ability to assess and adapt care to meet individuals needs
  • Strong communication and interpersonal skills
  • NVQ Level 3 qualification is strongly preferred; however, applicants with substantial relevant experience, supported by evidence, are welcome to apply
  • Awareness of person-centred and inclusive care principles

Desirable

  • Desirable Criteria:
  • Experience delivering lone working care
  • Confidence in using digital care documentation tools
  • Sue Ryder provides a thorough induction with supernumerary time to settle into the role and full training/competency assessment will be provided.
  • There is plenty of scope to further develop your own skills in specialist palliative care.
  • If you would like to arrange an informal visit to our hospice, please let us know.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sue Ryder

Address

Sue Ryder

Church Road

Leckhampton

Cheltenham

Gloucestershire

GL530QJ


Employer's website

https://www.sueryder.org (Opens in a new tab)


Employer details

Employer name

Sue Ryder

Address

Sue Ryder

Church Road

Leckhampton

Cheltenham

Gloucestershire

GL530QJ


Employer's website

https://www.sueryder.org (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiter

Joe Machell

joseph.machell@sueryder.org

Details

Date posted

07 January 2026

Pay scheme

Other

Salary

£12.62 to £12.80 an hour plus generous enhancements

Contract

Permanent

Working pattern

Full-time

Reference number

B0475-26-0001

Job locations

Sue Ryder

Church Road

Leckhampton

Cheltenham

Gloucestershire

GL530QJ


Supporting documents

Privacy notice

Sue Ryder's privacy notice (opens in a new tab)