Head of Grief and Bereavement

Job summary

Sue Ryder has a fantastic opportunity within our Bereavement Directorate as we look to appoint a Head of Grief and Bereavement.

This exciting new role offers a unique opportunity to blend therapeutic leadership and operational management with digital innovation, shaping the future of bereavement and grief services to increase impact, outcomes and accessibility.

Our Online Bereavement Counselling Service, which offers free video sessions delivered by professional counsellors to any adults grieving in the UK, has been there for more people. In 202324:

We completed 53% more assessments and 34% more counselling sessions.

Overall, we delivered more than 6,300 hours of counselling and more than 1,700 hours of assessments.

There was a 44% rise in the number of people registering for our service compared to the previous year more than 4,500 during the year.

We had more than 220,000 visitors to our online Bereavement community and delivered 6300 hours of online Bereavement counselling with more than 1,700 hours of assessments. Our support pages have been viewed 220,00 times!

Main duties of the job

For a full overview of the role please refer to the attached job description, a few key elements are below.

• Leading the creation and expansion of digital solutions that enhance therapeutic outcomes for individuals facing bereavement and loss.
• Combining leadership of therapeutic services with the strategic development, day to day running and implementation of digital health products.
• Ensuring that services are innovative, effective and accessible.
• Overseeing the strategic implementation and operational management of services and interventions.
• Oversee the strategic delivery and expansion of bereavement and palliative care counselling services and bereavement and grief services ensuring high-quality care and alignment with organisational goals.
• Manage multidisciplinary teams (e.g., counsellors, clinicians, and therapists), optimising service delivery models, and ensuring services are responsive to client needs
• Develop innovative staffing models, including use of volunteer networks and partnerships with training providers
• Represent the organisation at external bereavement and therapeutic service groups, networks, and collaboration, raising awareness of our services.
• Oversee clinical governance for the departments services, ensuring adherence to confidentiality, safeguarding procedures, and national standards for bereavement care.
• Lead professional development programs for staff, ensuring continuous improvement and adherence to organisational behavioural frameworks and standards of care

About us

Benefits

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org

https://www.sueryder.org/jobs/equity-diversity-inclusion

If you want more than just a job, we want you.

Join the team and be there when it matters.