Job summary
Senior AdministratorSue Ryder Wheatfields HospiceGrove Road, Headingley, LS6 2AE30 Hours per week (Mon-Fri)£22877.74 per annum. pro rata
Main duties of the job
We are looking to appoint an experienced Administrator to provide our clinical, medical, community and support services teams with general clerical/administrative support. The role will involve working flexibly throughout the hospice, including covering our reception and working on the inpatient unit.
About us
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.We are there when it matters.About usWheatfields Hospice is in Headingley, Leeds. We provide expert palliative care. We support people living with a life-limiting condition, and also help their loved ones and family.
Benefits Enhanced pay for unsociable hours Company pension scheme Continuation of NHS pension (T&Cs apply) 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Staff discount of 10% on new goods online at shop.sueryder.org Structured induction programme and learning and development opportunities.For more of our employee benefits please visit our website.https://www.sueryder.org/jobs/why-work-for-sue-ryder
Job description
Job responsibilities
About the Job- General administrative duties and dealing with telephone enquiries, which may entail dealing with complex situations- Inputting of data onto current IT systems and collecting data to produce reports as required. Working efficiently at an advanced level with spreadsheets to provide accurate reports of service activity. - Producing documentation using word processing and other software including clinical software packages- Responsible for providing information to other departments to support their processes including payroll- Maintaining safe, secure and efficient office systems management and filing and to ensure safe handling of confidential data- Coordination and attendance of meetings, minute taking and follow up if and when required. Ensuring that all relevant paperwork and background papers are prepared and available in advance
Job description
Job responsibilities
About the Job- General administrative duties and dealing with telephone enquiries, which may entail dealing with complex situations- Inputting of data onto current IT systems and collecting data to produce reports as required. Working efficiently at an advanced level with spreadsheets to provide accurate reports of service activity. - Producing documentation using word processing and other software including clinical software packages- Responsible for providing information to other departments to support their processes including payroll- Maintaining safe, secure and efficient office systems management and filing and to ensure safe handling of confidential data- Coordination and attendance of meetings, minute taking and follow up if and when required. Ensuring that all relevant paperwork and background papers are prepared and available in advance
Person Specification
Experience
Essential
- To be successful you will also have experience/knowledge in the following areas:
- Educated to GCSE standard (Maths & English)
- NVQ Level 3 or equivalent experience
- Experience of working in administration
- Proven experience of working as part of a team and motivating others
- Highly organised, detail-oriented, and methodical
- Working knowledge of common IT applications
- Able to work independently and to deadlines
- Able to work flexibly and committed to learning new skills
- Excellent telephone manner and customer service skills
Desirable
Qualifications
Essential
- Educated to GCSE standard (Maths & English)
- NVQ Level 3 or equivalent experience
Desirable
Person Specification
Experience
Essential
- To be successful you will also have experience/knowledge in the following areas:
- Educated to GCSE standard (Maths & English)
- NVQ Level 3 or equivalent experience
- Experience of working in administration
- Proven experience of working as part of a team and motivating others
- Highly organised, detail-oriented, and methodical
- Working knowledge of common IT applications
- Able to work independently and to deadlines
- Able to work flexibly and committed to learning new skills
- Excellent telephone manner and customer service skills
Desirable
Qualifications
Essential
- Educated to GCSE standard (Maths & English)
- NVQ Level 3 or equivalent experience
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.