Technician (Assistive Technologies) Band 4

Job description

Job responsibilities

Assistive and Rehabilitation Technology Skills and Responsibilities

Support child-facing staff in the implementation of assistive and neuro technology into existing routines to improve participation.

Support the assistive and neuro technology teams with the technical procedures required to bring devices safely into the hands of the children who need it. This includes the sourcing, preparation, set up and maintenance of devices, and logging these actions on a digital record

Work as part of the AT team on our planned preventative maintenance schedule to ensure equipment is working and safe to use.

Work with child-facing staff to make and amend vocabularies, configure apps, create activities, and innovate in the AT space to ensure all children have opportunities to participate fully through the latest technology.

Provide training to the child-facing staff on fundamental assistive and rehabilitation technology skills and knowledge, while advancing your own skills.

Support and troubleshoot queries from educational, health and therapy staff.

Support work with device developers in neuro-technology to support demonstrations and trials in practice of new technology.

Clinical Skills and Responsibilities

Support the delivery of high-quality, evidence-based interventions for children and young people attending The Childrens Trust School and Rehabilitation Services, under the supervision of qualified therapists.

Maintain accurate and appropriate records of interventions, in line with legal, professional, and organisational requirements.

Operate as an autonomous technician, responsible for the maintenance of assistive and rehabilitation equipment across the site.

Monitor equipment and stock levels for therapy departments, identifying items for replenishment; process equipment orders as required.

Work with the multidisciplinary team to document and minimise risk of harms encountered when children and young people use assistive and rehabilitation technology.

Support the management and oversight of specialist equipment across therapy teams.

Work flexibly across different areas of the site, including the School, New Cheyne Centre, and Children & Family Services.

Actively participate in team and service meetings.

Support data collection for audits, service evaluation and outcome data related to usage and effectiveness of assistive and neuro technology.

Uphold the organisations values and promises in all aspects of your work.

Demonstrate a working knowledge of relevant regulatory frameworks, including CQC, Ofsted Care and Education, Childrens Home Regulations, and Keeping Children Safe in Education (KCSIE).

Undertake other duties within your skills and abilities, as reasonably required by the organisation.

Management of Self and Others

Ensure compliance with health and safety regulations, including safe equipment use and proper storage of materials.

Uphold confidentiality and information governance standards, maintaining dignity, privacy, and respect for children and young people.

Actively participate in Peer Support Sessions and share new learning and skills with the wider team.

Engage in monthly supervision and annual Performance Development Reviews (PDRs) in line with The Childrens Trust requirements.

Manage time effectively, prioritising tasks and delegating appropriately.

Prepare for PDRs by identifying learning objectives, setting targets, and seeking development opportunities to meet Continuing Professional Development (CPD) requirements.

Take part in in-service competency training and teaching sessions as appropriate.

Support the induction of new staff, students, and multidisciplinary team members.

Complete all mandatory training in accordance with The Childrens Trust policies.

Communication

Communicates effectively with children/young people (applying the principles of consistent communication).

Facilitate effective communication with families and members of the multidisciplinary team.

Maintain clear and concise documents and records, in accordance with The Childrens Trust Policies.

Ensure documents are managed confidentially at all times.

Governance

Read and implement all policies, procedures, and risk assessments, pertinent to working practice and keep up to date with policy changes as they occur.

Adhere to the policies and procedures of The Childrens Trust.

Maintain professional boundaries and professionalism at all time

Wellbeing and Emotional Resilience

Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.

Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.

Treats challenges and problems as a learning experience.

Remains organised and focused when under pressure.

Responds appropriately and effectively to all constructive feedback

Professionalism

Takes action and raises concerns.

Adhere to the policies and procedures of The Childrens Trust.

Maintain professional boundaries and professionalism at all times.

Committed to demonstrating the organisations values and behaviours at all times.

Health and Safety

Adheres to all Health and Safety guidelines, principles, and regulations to perform your role and comply with The Childrens Trust policies and procedures.

Provide evidence of all vaccinations (or medical exemption) required for the post.

Adhere to manual handling procedures and complete mandatory manual handling training.

Promotes the health and safety of others.

Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.

Responsible for identifying and mitigating risk within the work environment.

Wellbeing and Emotional Resilience

Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.

Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.

Treats challenges and problems as a learning experience.

Remains organised and focused when under pressure.

Responds appropriately and effectively to all constructive feedback.

Motivates self and other.

Person Specification

Experience

Desirable

• Experience in managing and repairing technology including asset management
• Experience of using assistive and/or rehabilitation technology to support the participation of children or adults with acquired brain injuries or complex needs or neurodisability.
• Experience of working with children, young people, and their families.
• Previous experience of working as a Technician.
• Experience of working as part of a multidisciplinary team.
• Experience with setting up and troubleshooting Windows and IOS devices

Personal Qualities

Essential

• Commitment to the vision and values of The Childrens Trust.
• Flexible and can do attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.

Qualifications

Essential

• GCSE or equivalent in Numeracy and Literacy.

Desirable

• NVQ Level 3.
• IT Qualification

Skills & Knowledge

Essential

• Good IT skills and experience in troubleshooting Windows and iOS devices
• Ability to liaise with external organisations to support with troubleshooting, and organise equipment servicing and repairs.
• Competent verbal, non-verbal and written communication skills.
• Ability to work independently and as part of a team.
• Good time management.
• Ability to prioritise and plan work
• Ability to motivate self and others.
• Ability to meet the physical demands of a therapy team role.

Desirable

• Ability to work flexibly to meet the needs of the service and the children.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Children's Trust

Address

The Childrens Trust

Tadworth Court

Tadworth

Surrey

KT20 5RU

Employer's website

https://www.thechildrenstrust.org.uk/jobs (Opens in a new tab)